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“Beautiful View”
Review of Hooded Merganser

Hooded Merganser
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Ranked #7 of 199 Restaurants in Penticton
Certificate of Excellence
Price range: $10 - $35
Cuisines: Fusion
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Breakfast, Late Night, Dinner, Lunch, Delivery, Reservations
Dining style: Casual Elegant
Cross street: Main Street
Description: Named after the rare and reclusive North American duck that shares its name (and flew onto the restaurant patio during name selection) the Hooded Merganser is a culinary and architectural masterpiece that straddles Okanagan Lake to offer panoramic views of the lake and mountains.Inside, the décor is luxurious, the atmosphere is casual and the menu diverse yet surprisingly reasonable: contemporary local cuisine and phenomenal views of the Okanagan Valley.
Reviewed July 3, 2014

The view is beautiful and brings us to this restaurant whenever we are in the area.
Our server was great, his recommendations and wine knowledge were on par with what I expect and he timed his service well.
Our dinner was good. The menu is definitely not striving for big city fine dining, but a simpler, easily executable lineup.

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    • Atmosphere
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Thank C-and-J-YYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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559 - 563 of 793 reviews

Reviewed July 1, 2014

The Hooded Merganser seems to position itself as "fine dining" but the food and service fall short given that billing and the prices. It's strongest point is it's location - right on the water - and the views that go with it.
On the service front, our server was fine, but not exceptional. More annoying was being treated very rudely by a different server when I asked directions to the washroom. There seemed to be a lot of either employees or friends of employees hanging out at the front chatting with the staff, which isn't very impressive to guests, especially when having to weave your way through to head to the washroom or exit the building.
My wife liked her lamb sirloin well enough, but my medium-rare steak was under seasoned. It was also poorly cooked, being well done on the outer 1/3 on each side and only medium in the middle. It wasn't awful, but it didn't warrant a $30 price tag, either.
In short, we enjoyed the views, but we likely wouldn't go back given that there are better options in this price range.

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Thank Graeme H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
godpr, General Manager at Hooded Merganser, responded to this reviewResponded July 30, 2014

Dear Reviewer,
We are glad that you found our unique location on Okanagan Lake provided a unique ambiance and setting for your dining experience and that the service was suitable. It is unfortunate however, that you found the waiting staff to be less agreeable and that some of your meals were not completely to your satisfaction. We do encourage all our guests to communicate openly with our staff and management to ensure the facilitation of our guest’s needs and to acknowledge any immediate or pressing concerns. We greatly appreciate your patronage, and hope that this one particular experience will not deter you from trying us again. We are confident that should you decide to dine with us in the future, all the elements you require and expect from a casual upscale restaurant will be provided for.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014 via mobile

We went to this great spot on the first night in Penticton. It was wonderful. Service was top notch. Atmosphere couldn't be better, Especially at sundown. Food was tasty and presented beautifully. We cannot wait to come back and visit again! Thank you

Thank 2travellersmeandyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

The food is very delicious without being too pretentious. Service is excellent. The restaurant is situated over the lake and most tables have an excellent view.

Thank thealexpopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2014

This restaurant is just outside the Penticton Lake Side Hotel and Casino on the lake. We enjoyed breakfast here 2 out of 3 mornings while on Vacation in Penticton (we would have went 3 times but we were turned away one morning by a young employee who needs more training on how to take care of customers). Enjoyed the oatmeal with fresh berries, Pecan Crusted French toast, oh so good, Starbucks coffee and a wonderful view. Will go back here for sure.

Thank Trisha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
godpr, General Manager at Hooded Merganser, responded to this reviewResponded July 30, 2014

Dear Guest,
We are so pleased to have hosted you for breakfast during your stay at the resort, and that you enjoyed our cuisine and the delights of the lakefront view. We apologize for any possible miscommunication that may have transpired between yourselves and one of our staff members and hope that in the future, we can provide you with only the best customer service that would warrant a return trip. Thank you for your time and considerations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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