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“upscale feel for reasonable pricing”
Review of Inn at the Quay

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Inn at the Quay
Ranked #1 of 2 Hotels in New Westminster
Certificate of Excellence
Maple Ridge District Municipality, British Columbia, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“upscale feel for reasonable pricing”
Reviewed May 12, 2013 via mobile

Booked in for one night, requested early check in and despite the hotel being very booked up with weddings and other parties were very accomodating. Front desk staff were friendly and rooms were as pictured. Beds were very confortable. Would recommend this hotel to friends and would happily book again for a staycation.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy M, General Manager at Inn at the Quay, responded to this review, May 22, 2013
Dear Melissa D,

thank you for your posting! We look forward to your next getaway at the Inn at the Quay.

Kathy MacKerricher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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    68
    24
    18
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • German first
  • Any
English first
Toronto
Level Contributor
71 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 7, 2013

I've stayed at this wonderful spot several times. It is built out over the Fraser River with views from all rooms. It is clean and the staff are very friendly. The walk along the boardwalk is refreshing and the flower beds staggeringly beautiful. An added bonus is that the Boathouse Restaurant is housed within the hotel with great seafood and other well presented items.

Room Tip: Ask for a room ending in 26........these are out over the river.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy M, General Manager at Inn at the Quay, responded to this review, May 9, 2013
Dear Michael116,

Thank you for your wonderful response which I will share with our awesome team. We look forward to your next visit.

Kathy MacKerricher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
Reviewed May 6, 2013

I have stayed in vancouver many times, including downton and at "chain" places including high end ones right down on vancouver waterfront. I found myself here last year and was shocked at the value, the cool neighborhood, shopping, river boardwalk, food, marlet, and the easy access to transit. When in vancouver I will always stay here whenever possible. The staff are extremely helpful, freindly and personable. The rooms all have an excellent view of the river. The histroy of the neighborhood is second to none. I recently spent 3 days in new york, and after coming back here and walking the parks, boardwalks and beatiful old buildings I have to say I New York was cool, but my favourite place is still here. For those who like the sounds of the city, shops, restaurants, trains, and boats, this is the place. If you want absolute silence.., maybe go camping where the only noise might be racoons! Keep up the good work!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Apello

Helpful?
Thank moonbase33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy M, General Manager at Inn at the Quay, responded to this review, May 9, 2013
Thank you!! We look forward to your next visit and no raccoons allowed!

Kathy MacKerricher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
120 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 6, 2013

The beds were very, very comfortable. The rooms themselves were nice, the view was great, and the bathrooms were clean. The small fridges in the rooms were a nice bonus, but the internet was down for a while which is very problematic for business travelers. The furniture in the rooms are a bit worn, and the main room doors look like they've seen better days. That being said, there really was nothing wrong with the rooms and it's nice to stay at boutique hotels instead of chains - a different experience.

Parking is an additional $9 per day. Keep this in mind when booking the room. There are so many other restaurants nearby. Consider trying something other than the hotel restaurant. They got my room number wrong, and when I finally received my meal, it was overcooked and dry. Lessons learned.

Room Tip: Higher numbered rooms are further on the water and have a great view.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hardern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy M, General Manager at Inn at the Quay, responded to this review, May 9, 2013
Thank you for posting your review and I do apologize for any inconvenience regarding our internet service. More improvements to come in the near future!

Kathy MacKerricher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 24, 2013

The riverfront views from this hotel are magnificent and the rooms are well-appointed. The only thing to be aware of is that there is a fair amount of ambient noise from nearby trains and tugboats. The Boathouse Restaurant is excellent.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DGS60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy M, General Manager at Inn at the Quay, responded to this review, May 3, 2013
Dear DGS60,

thank you for choosing the Inn at the Quay for your recent visit to the New Westminster area. We look forward to your next visit and happy to provide complimentary ear plugs - just ask us upon check-in.

Kathy MacKerricher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 17, 2013

One night stay at the Inn as it was close to a function I was attending. Nice rooms with awesome view and very comfortable beds. Some nice added touches in the bathroom, a fridge to keep drinks cool and a nice little balcony with chairs overlooking the Quay.I would definitely stay here again if I was in the area. Attached Boathouse Restaurant served a delicious breakfast.

  • Stayed February 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank noralamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy M, General Manager at Inn at the Quay, responded to this review, April 23, 2013
Dear noralamb,

Thank you for choosing the Inn at the Quay for your recent over night stay in New Westminster. We look forward to the next opportunity! Check out our website for weekend offers and special packages.

Kathy MacKerricher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
1 review
Reviewed April 16, 2013

I can't wait to bring my family here! The last two trips have been busines and pre-booked in by the Company. What a pleasant surprise to arrive and find this lovely little hotel on the water's edge. It's a wee bit noisy at night but not so much that it's a disturbance. The beds are so comfortable and the amenities within walking distance are a treat. Doesn't really feel like work while staying here!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrendaLPN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy M, General Manager at Inn at the Quay, responded to this review, April 23, 2013
Dear Brenda LPN,

thank you for posting your comments and we look forward to your next visit. If we can do anything special for you when travelling with your family, please give me a call directly.

Kathy MacKerricher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn at the Quay

Property: Inn at the Quay
Address: 900 Quayside Dr, New Westminster, British Columbia V3M 6G1, Canada
Location: Canada > British Columbia > New Westminster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in New Westminster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inn at the Quay 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Inn At The Quay Hotel New Westminster
Hotel At Westminster Quay
At Westminster Quay New

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