The slogan on the Grand Hotel Nanaimo's website is come experience the difference. I have, and I must say I would rather stay in a cheap motel, I at least don't have to clean the bathrooms.
To the point, I checked into the Grand Hotel Nanaimo on Oct 9 planning to stay in the maple suite, their most expensive suite, until the 12th I needed to look at both commercial and private property in the area, if I was to plan to move my business to nanaimo, this city being one of three choices.
upon check in I noted that the bathroom was a mess, let the front desk clerk know about it and went to dinner expecting it to be cleaned, it was not. I spoke to the evening clerk, whom apologized and gave me cleaning supplies to clean the tub myself, then noted that the bedding was filthy called the front desk and was told that any other concerns I may have would need to be dealt with in the morning and if I wanted to come down to the front desk I could pick up clean bedding otherwise I would have to sleep in someone else's filth. I of course changed the linen. Killed the bugs I found crawling across the bathroom floor, and went to sleep.
In the morning I spoke to the front desk manager, Dana, also apparently the owners daughter, she smirked at my complaints and when I explained that I was checking out and she should not bill my credit card, she full out laughed at me and charged my credit card. I can not decline this charge as it was pre authorized, and I have no standing whatsoever to make any changes but I can make sure that I tell everyone I know.
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- Also Known As:
- Grand Hotel Nanaimo
- Nanaimo Grand Hotel