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“Great hotel in an excellent location with superb views.”

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Coast Bastion Hotel
Ranked #2 of 18 Hotels in Nanaimo
Certificate of Excellence
Reviewed September 14, 2013

Stayed three nights in a King Junior Suite on a high floor. Both the room and the views were spectacular. Staff were very friendly and would recommend the Coast Bastion Hotel in Nanaimo to anyone. Our breakfast was included and it was excellent.

Room Tip: Go for the Junior King Suite on a high floor with a view of the harbour, and take the breakfast plan...
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  • Stayed: September 2013, traveled as a couple
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Thank Mary-Ann0822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded September 17, 2013

Dear Mary-Ann0822,

I wanted to thank you for choosing the Coast Bastion Hotel, and for then taking the time to pass along your feedback. We were thrilled to read how much you enjoyed the spectacular view from your Harbourview Premium Jr. Suite. The view of the harbour & Coastal Mountains truly is breathtaking.

Thank you again for your feed. We will look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,203 - 1,209 of 1,541 reviews

Reviewed September 12, 2013

Only down side was that when the kitchen says it closes, it closes, couldn't get dessert at 10:05 pm as the kitchen closed at 10. The food however was excellent. Our room was great, clean, quite, great view and the bed was very comfortable. The location was perfect, next to the wharf and a great downtown area.

  • Stayed: September 2013, traveled as a couple
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Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

I have stayed here twice now and cant wait to go back again! Aside from the very creaky old elevator, the hotel is very modern and luxurious. Just a few steps away from the vibrant nightlife of Vancouver Island's second largest city... you would be mad to stay anywhere else!

  • Stayed: August 2013, traveled on business
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Thank Bandit_Vancovuer888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

We thoroughly enjoyed our stay at the Coast Bastion. The room was light and with modern furnishings. Most important the beds and pillows were comfortable, making for a great nights sleep. The location was perfect, in the heart of town and easy walking to the harbour.

One of the highlights for us was the staff!! Everyone was so friendly and helpful; from the valets who greeted us, the front desk who shared tips about town, the bellhops, restaurant staff and maintenance personnel. We love your town as much as you and are planning a return so we can spend more time then the one night we had at the Bastion.

Room Tip: Waterfront view was an added bonus!
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  • Stayed: August 2013, traveled as a couple
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Thank lopezbiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded September 9, 2013

Dear lopezbiker,

Thank you for recently staying with us at the Coast Bastion Hotel. We value each guest, as we know that you have a choice when deciding where to stay while here in Nanaimo on business or pleasure.

While we are very proud of the esthetics of our hotels modern design, the harbor views from every guest room and the vast array of amenities that we provide, including a spa, we are most proud of our Ambassadors and the way they go above and beyond for our guests each and every day. I completely agree with you that we have an outstanding staff that truly loves what they do.

Thank you for choosing the Coast Bastion Hotel. We are looking forward to having you as our guest again soon.

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Reviewed September 3, 2013

We have stayed at the Coast Bastion Hotel a few times before; this is my favorite hotel in Nanaimo so far. Check in was fast, as was checking out. Our room was bright, clean and comfortable. We had a king bed that was comfortable; however, the pillows were a bit too hard (could not lay on two.) I believe all rooms have a view of the waterfront. The bathroom include large bottles of shampoo, conditioner, body wash and moisturizer. There was a chair and a chaise lounge with a large flat screen TV. The juliette style balcony accommodated opening the balcony door for secure air flow. There were lots of windows, but there were blackout curtains that kept the room dark at night. The room service was 15 minutes late which threw us off our schedule. Great, safe hotel close to the casino, float planes, ferries and nice walks. Can't go wrong with this one.

Room Tip: Upper floors facing the harbour. Sorry, forgot my camera so no pictures this time.
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  • Stayed: September 2013, traveled as a couple
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1  Thank BC_island_gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded September 4, 2013

Dear BC_island-gal,

It is always appreciated when one of our guests takes the time to let us, and their fellow Trip Advisor reviewers, know when we have met or exceeded expectations.

We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.

Thank you for choosing the Coast Bastion Hotel. We are looking forward to having you as our guest again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

We stayed here after deciding to stop for the night on our bikes. The hotel is beautiful and first class the front desk staff was very helpful and even told us where to park the bikes safely for the night. The room was spectacular with a water view and a small balcony the weather was nice so we walked around it is very close to anything you need very comfortable bed and nice bathroom products will return tip stayed on the 11 floor corner very nice

  • Stayed: July 2013
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1  Thank tripping192016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded September 4, 2013

Dear tripping 19,

Thank you for recently staying with us at the Coast Bastion Hotel.

While we are very proud of the esthetics of our hotels modern design, the harbor views from every guest room and the vast array of amenities that we provide, including a spa, we are most proud of our Ambassadors and the way they go above and beyond for our guests each and every day.

We look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

We had decided to stay in Nanaimo for the night as a quick getaway. It has been many years since I lived in Nanaimo.
Nanaimo was holding a film festival on the water front on select weekends. We mentioned it to the check-in and while she didn't know much we got a call in our room a short time later with all the information. This was a a great surprise.

We used room service and pleasantly surprised at the prices of room service. The food was great as well as the promptness of the arrival of the food.

The only down side was the amount of noise out of the air conditioner. There was also an indication that parking was included but didn't really check on that at check-in and on check out we found there was a charge of $7.00 plus tax.

  • Stayed: August 2013, traveled as a couple
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1  Thank Seacruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded September 4, 2013

Dear Seacruise,

I wanted to thank you for choosing the Coast Bastion Hotel, and for then taking the time to pass along your feedback. We were thrilled to read how much you enjoyed your stay.

I have shared your feedback about the noisey air conditioner with our Maintenance department and you can rest assured that the issue will be rectified.

Thank you again for your feed. We will look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coast Bastion Hotel

Address: 11 Bastion St, Nanaimo, British Columbia V9R 6E4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Business Hotel in Nanaimo
Price Range: $126 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coast Bastion Hotel 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
Enjoy the convenience of location and beautiful ocean views from one of the best downtown Nanaimo hotels. Located near the BC Ferries Terminal on Nanaimo's inner harbour, the Coast Bastion Hotel is steps away from the seawall walk-way, Swy-a-lana Lagoon park, specialty shops, superior dining and quaint cafes. Take in a contemporary west coast designed dining experience at Minnoz Restaurant & Lounge. Featuring the freshest local seafood and meats, pasta dishes, gourmet breakfast and tapas. For those in need of relaxation & rejuvenation Pure Spa and Studio 31 are located in the hotel and look forward to pampering you. ... more   less 
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Also Known As:
Coast Bastion Hotel Nanaimo
Coast Bastion Nanaimo

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