This was my first trip to Naniamo, on my own, and coming from a very small Island Community my experiences of city driving and city parking are just about nil. I checked into the hotel and then attempted to park my van in the Hotel Parking arcade. Much to my dismay I found myself stuck in a parking spot, blocking in the vehicle next to mine and each attempt I made to correct my parking only got me stuck closer to the next vehicle, to the point of I don't think I could have gotten a piece of paper between the two vehicles. I used my cell phone and called the front desk and asked for assistance as I had gotten myself into a bit of a 'jam' in the parking arcade. James and Kelly came to access the situation. They calmed me down, checked for any damages ( there was none to either vehicle which I'm sure was only because of Divine Intervention), and then they took charge of the situation, reassuring me that everything was going to be fine. The Manager personally came and moved my vehicle...without doing any damage to either vehicle, and with such expertise! The staff was wonderful to me and later I was able to laugh and joke about the situation with them. They informed me about the services they offer at the hotel including parking my vehicle for me and bringing it to me, when needed.
The staff made sure I enjoyed the rest of my stay at their wonderful hotel. I highly recommend the Coast Bastion Hotel as a place to stay...beautiful location, excellent food and service and above all else...Staff that go above and beyond the 'call of duty' and treat their guests extra special. I look forward to staying there again.
- Official Description (provided by the hotel):
- Enjoy the convenience of location and beautiful ocean views from one of the best downtown Nanaimo hotels. Located near the BC Ferries Terminal on Nanaimo's inner harbour, the Coast Bastion Hotel is steps away from the seawall walk-way, Swy-a-lana Lagoon park, specialty shops, superior dining and quaint cafes. Take in a contemporary west coast designed dining experience at Minnoz Restaurant & Lounge. Featuring the freshest local seafood and meats, pasta dishes, gourmet breakfast and tapas. For those in need of relaxation & rejuvenation Pure Spa and Studio 31 are located in the hotel and look forward to pampering you. ... more less
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- Also Known As:
- Coast Bastion Hotel Nanaimo
- Coast Bastion Nanaimo