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Review of Buccaneer Inn

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Buccaneer Inn
Ranked #4 of 18 Hotels in Nanaimo
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 17, 2008

We were very impressed with the honesty of Dave and Marlene when we booked the room. They made it clear that the cozy room was on the small side and could be quite noisy. However, we decided that for two one-night stays the cozy room would be adequate. After all, we were there to look around the area, not to spend the time in a motel.

On arrival we were made to feel very welcome and were told how to get to town and what there was to see and do.

The room was on the small side, but had everything we needed and great care had obviously been taken in the layout of the bathroom in particular. I was impressed at how they had managed to fit so much into such a small space without it being too cramped . Everything was scrupulously clean.

The building and the room appeared to be well-maintained and I loved the fact that so much thought had gone into the decoration of the room. There was even a box of games to play, but we only had time to ask each other half a dozen trivia questions during our stays! If we had been hungry or thirsty there was a large range of drinks and snacks to buy and coffee and tea were free.

We were warned that there may be some traffic noise in our room and that is true, but it was not so bad that I wished I was somewhere else!

Although the Buccaneer is a little way from town, it was a pleasant walk by the sea and certainly not too far for the average person to walk comfortably. There was an excellent seafood restaurant just a few yards away, and it was perfectly situated for the ferry to North Vancouver.

I would gladly stay there again, but I would stay longer next time and book a larger room.

  • Stayed: June 2008, traveled as a couple
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4  Thank jitterbugger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 - 311 of 352 reviews

Reviewed June 15, 2008

We spent 2 nights at the Buccaneer Inn and would really

recommend this accommodation. The owner on the front desk

was very helpful, suggesting places to visit in our short time and

also places to eat. He told us about live music in Tania's in

Nanaimo and we were not disappointed. Great food and great

music! Next time we would stay longer. The rooms were very

clean and had all we required.

Stayed: June 2008
4  Thank mac1CrieffScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2008

My husband and I have just enjoyed two nights staying at the excellent Buccaneer Inn in Nanaimo. Our experiences matched those of your earlier reviewers.

We were greeted by the very friendly and warm Marlene who answered our questions about the district in an informative and very helpful way.

Dave then added some great suggestions for our travel around and from Nanaimo.

The rooms were spacious, meticulously clean and well furnished.

We highly recommend this inn.

  • Stayed: June 2008, traveled as a couple
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4  Thank judy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2008

Overall, this hotel was an excellent experience.

The folks at the front desk (owners?) gave us great suggestions for things to do on the island, including a self-guided tour over to Long Beach.

We were impressed with how clean and well kept-up our room was. It looked like great care had been taken with the details.

One note: our particular room was the "cozy studio" (room 106?). It was actually quite small, especially the bathroom. The shower was a bit cramped and the bathroom was not large enough for two people to share getting ready in the morning.

We highly recommend this hotel (although possibly ask for a different room number!). And regarding the road noise, we were in the room closest to the road and did not notice a problem. However, we were visiting in the off-season, so we imagine it may be worse in the summer.

  • Stayed: March 2008, traveled as a couple
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3  Thank gabry_ll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2008

We stayed for 1 night in Sep 07 as we had just missed the ferry to Vancouver, driving back from Tofino. The owners were welcoming, helpful and gave us directions to get some dinner - absolutely brilliant! The room was VERY clean compared to others we stayed in during our holiday. The bathtub was a bit old but clean. The motel is geart for travellers 'on-the-go'. Would not recommend it for long stays though.

  • Stayed: September 2007, traveled as a couple
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3  Thank thirtysmth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2008

Expect to stay in an old and run down motel with a some what recent paint job. From missing light bulbs, to noise, to the old TV sitting on a piano bench; I would hardly rate this as an enjoyable place to rest at the end of your day. If you want to step back into the 50's this is the spot. Way over priced for what you will receive in return. Just take a look at the rules sheet that is provided after you make a confirmed reservation and you may be surprised at what you have just got yourself into.

  • Stayed: February 2008, traveled as a couple
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2  Thank idletime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuccaneerDave, Dave Ilyn, Owner, Buccaneer Inn at Buccaneer Inn, responded to this reviewResponded April 15, 2008

Thank you for the opportunity of responding to this review. While we appreciate that each guest has a unique experience at The Buccaneer Inn, we feel this reviewer’s general comments about our rooms, state of repair, service and amenities are inaccurate and unfair.

We understand that expectations are personal in nature, however the overwhelming majority of our guests tell us that the Buccaneer Inn is a well run business in a well built, well maintained building. Our Testimonials Page on our website details some of the comments and reviews we have received from our guests, hotel inspectors, guide books and newspapers from the past 11 years.

In each of our rooms is a voluntary Guest Satisfaction Questionnaire. Our guests rate 20 different areas of their experience at The Buccaneer Inn and provide us with suggestions on how to improve. We receive thousands of responses each year. Our guests tell us they love our friendly, family oriented, informative, personal service. They praise our attention to detail. They love: our spotless rooms; our nautical theme and decor; our maple furnishings; our comfortable Serta Posturpedic Perfect Sleeper beds and they love the down duvets, local framed art and metal sculptures.

And they also tell us that they are pleased with our 11 year strong commitment to lessening our business’ impact on our local environment. As part of that commitment, some of the items in our rooms are not brand new. While we have replaced most of the furniture and small appliances in our rooms, if a piece of furniture is in perfect working order but might not necessarily fit into the current home furnishing trends, we have chosen to keep using it until it does need replacing. As an example, we have not replaced all of our TV cabinets as we are in the process of replacing our televisions with flat screen; wall mounted LCD TVs thus eliminating the need for that particular piece of furniture.

You should never be surprised at what you have gotten yourself into at The Buccaneer Inn. Our website and all our advertising and printed materials are a testament to how we operate our business. Our website is a large, very informative site with a lot of detail on our rooms and things to see and do in Nanaimo and on Vancouver Island. Our site is honest, straightforward and expansive in its descriptions of our accommodation and the services and amenities we offer here. Images of the outside of our building are on our website. Images of the inside of our rooms and schematic drawings are on our website and available on our TripAdvisor listing. Unlike any other property we’re aware of, we also list limitations inherent in some of our accommodation. We do all of this so that our guests fully understand the rooms we offer, the services we provide, and the experience they can expect to have here, before they arrive.

The email letters we send to confirm reservations are informative and explanatory. They reflect the information we provide each guest during the reservation process and act as reminder of the room they have reserved, rates and our location as well as some of our policies. We regularly receive positive comments about these letters.

Our rates are fair. We frequently monitor and follow our competitor’s rates and position ourselves in the middle of the rates that comparable properties in Nanaimo offer. We’re not the least expensive nor the most but we do offer solid accommodation with great amenities and service at a fair reasonable price.

The Buccaneer Inn is a well maintained property. We have a regular, consistent system of room maintenance. We do apologize for the burnt out light bulb. We try to stay ahead of all maintenance items. If something needs attention, as soon as we are aware of it, we try to immediately correct the problem.

The guest – host relationship is a two way street. As much as we aim to provide great service to each and every one our guests, sometimes, as in this case, the relationship just doesn’t work out. For that we are sorry.

Thank you once again for the opportunity of providing a response to this review.

Your hosts,

Dave and Marlene

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2007

The Buccaneer Inn lived up to its reputation here on TripAdvisor. My wife and I spent three nights there during our September trip to Vancouver Island. Dave, the owner, was very welcoming and gave us some good information on the area and on the Tofino area for when we got there. Our room consisted of a front sitting area and kitchenette and a back bedroom. The rooms were relatively spacious, and the price was reasonable for the area. There was a computer available in the office for checking email. The view across to Newcastle Island was great!

We arrived in town by train from Victoria, and the hotel was a bit of a walk from the (burned out) station. If you are on foot, you will get some exercise walking into town and back. On the other hand, its more remote location contributed to less noise.

If we were back in the area, we would stay there again without hesitation.

  • Stayed: September 2007, traveled as a couple
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14  Thank drsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Buccaneer Inn

Address: 1577 Stewart Ave, Nanaimo, British Columbia V9S 4E3, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
#1 Best Value Hotel in Nanaimo
#2 Business Hotel in Nanaimo
#2 Green Hotel in Nanaimo
#2 Family Hotel in Nanaimo
Price Range: $88 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Buccaneer Inn 2*
Number of rooms: 15
Official Description (provided by the hotel):
CLOSEST TO DEPARTURE BAY FERRY. BOOK DIRECT WITH US. SAVE $$$. BETTER RATES & CANCELLATION POLICIES. Dave, Marlene and Christopher welcome you to your home away from home. Featuring ocean view, nautically themed, spotlessly clean, comfortable, quiet, one bedroom suites with separate bedroom and full kitchen, economical sleeping studios and a 3 bedroom, 2 bathroom cottage with gas fireplace, full kitchen, BBQ and ensuite laundry. Free strong WIFI, parking, in-room coffee, full kitchens (in suites only), fridges, microwaves, HDTV, games baskets and guest laundry. Seasonal BBQ area. Dive, kayak and bike storage. Great base for business trips, visiting friends and family or your kids at Vancouver Island University, medical visits to Nanaimo Hospital, home insurance claims or shopping! Nanaimo's central location makes us a great base for exploring Victoria, Tofino, Long Beach and central Vancouver Island. We look forward to welcoming you! ... more   less 
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Also Known As:
Buccaneer Hotel Nanaimo
Buccaneer Motel Nanaimo

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