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“Adequate. Just.”

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BEST WESTERN Northgate Inn
Ranked #3 of 19 Hotels in Nanaimo
Port Alberni, Bc
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Adequate. Just.”
2 of 5 bubbles Reviewed July 21, 2009

I have stayed many, many nights at the Best Western Northgate Inn and in hindsight, it's given me many amusing stories to share. That's never a good sign.

I was your average mid-week guest at this hotel. Only staying there as it was a convenient location for work. Believe me, if there was another hotel in this price range in this location, I would have stayed there.

This hotel is not typical of other Best Westerns I have stayed at in North America. There is no breakfast buffet available, only a second floor restaurant that I never entered. The Somerset pub is attached to the back of the hotel.

The rack rates and corporate rates for this hotel are very expensive considering what you get. I don't blame the staff. I get the impression that the owners do very nicely from the hotel and don't feel it's necessary to invest in longterm staffing.

However, with some of my experiences there, I would have appreciated more experienced staff. Things that jump to mind are the immigration raid, and the fire alarm that the staff member didn't know how to de-activate. It's all too much at 3am.

So in conclusion, it's clean, usually most things work. Don't expect a hint of luxury. If you've turned up in a company truck, you're in the right place.

  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank RemoteCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
    110
    174
    41
    18
    4
See reviews for
112
107
15
74
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
High Prairie, Canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 16, 2009

Overall very good. Staff very friendly and entire property very clean, nicely appointed. Very close to large mall and other amenities. No pool, but does have a whirl pool/sauna - treadmill is in same room and should'nt be as very hot and humid! Microwave, fridge and safe in each room.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aklak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 22, 2008

Needed somewhere for an overnight stay at Nanaimo before catching the ferry to Horseshoe Bay the next morning. The location is not great and we had to travel down to the harbour area to eat. Other than the limited local facilities the accommodation was fine.

  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller03337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, WI
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 7, 2008

We chose to stay at the Best Western Northgate because it was within walking distance of Nanaimo's only brew pub. The hotel is located in a suburban type area, across from a grocery store and other businesses and not too far from the main island highway. The property appeared to be recently renovated and our room was a good size and clean. Our room faced a four lane road(hidden by foliage) but it was not too noisy. Check in and check out processes were smooth and there was plenty of parking. There was a bar/grill attached, but we did not check it out. The walk to the brew pub was down that same four lane road, which was not conducive to walking, but we made it safely. I would investigate another route or taking a cab. Overall, if you have business in the immediate area, need a place to stop on your way up island, or want to be able to walk to and from the brew pub, it is a good place to stay.

  • Liked — Location
  • Disliked — Nothing
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank blairb366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 15, 2008

We stayed in this hotel whilst touring Vancouver Island, and having stayed in many other hotels during our tour, we opted to return to The Best Western, Northgate Inn AGAIN within 2 weeks!
We had a 2 Queen bed room, which was very clean, with crisp white sheets, soft blankets & was well maintained. The beds were firm, but very comfortable. Both rooms we stayed in had their own balcony, which may not have had a great view, as it is in a more commercial area, but still was nice to use.
Overall, a great hotel, in a good area for shopping and touring from. The staff were excellent, very efficient and friendly, and every request was dealt with immediately and with a smile.
There is a restaurant within the hotel, (2nd Floor) - we had a really good meal there - good price, and freshly cooked food, with a flair.
I would recommend this hotel, and would definitely visit again.

  • Liked — Location, cleanliness
  • Disliked — Lighting in rooms a bit dull - but that's all!
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank UkDiscodiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan, BC, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed February 13, 2008

I have stayed at the Best Western Northgate many times when i get stuck in Nanaimo. it's close to shopping and movie theatres, right next to Woodgrove Center and easily accessible from the highway, without having to battle downtown traffic. i find the price a little high for this class of hotel, considering that the location (between a big box retail store and Nanaimo's busiest street) is practical, but not otherwise appealing. The facilities are clean, the suites with jacuzzi tubs have three queen size beds, which makes the stay with my kids much easier. The staff has always been friendly and helpful.

  • Liked — Convenience
  • Disliked — Scenery
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank MattfromDuncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 1, 2007

My girlfriend and I stayed at the Best Western Northgate Inn for 3 days and we had a very comfortable stay. Staff were friendly, and the
facilities were excellent. I would highly recommend this hotel to friends and family.

Stayed June 2007
Helpful?
4 Thank Henry79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Northgate Inn

Property: BEST WESTERN Northgate Inn
Address: 6450 Metral Dr, Nanaimo, British Columbia V9T 2L8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#4 Family Hotel in Nanaimo
#6 Business Hotel in Nanaimo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Northgate Inn 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western

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