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“Used to be rated very good, sorry but not today”

Bunkhouse Restaurant and Lounge
Ranked #260 of 660 Restaurants in Kelowna
Neighborhood: Southeast Kelowna
Restaurant details
Neighborhood: Southeast Kelowna
Reviewed August 18, 2013

Even though our server was nice at end and apologized to us, she was non existent during our meal today, had to ask another server for a simple coffee refill and my steak was undercooked to how i ordered. Ordered medium and was bloody, more like just under medium rare and could not get anyone/chef to re-fire as our server never came around to ask how the food was and lost her for quite some time. Usually this is one of my choices though and will continue to go but hope for way better service next time!

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    • Atmosphere
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    • Food
Thank Nolpreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 - 28 of 32 reviews

Reviewed July 15, 2013

Tucked away at the top of KLO road, this unassuming authentic bunkhouse provides cozy down home atmosphere with good portions of good food. Ask for Marion and you not only get great service, but the complete lowdown on local events. We go there often, either to "Nine and Dine" or for a relaxing Sunday brunch.... One of the few places where smoking is allowed on the patio, if this offends, or you want fancy gourmet food, you should probably go elsewhere.....

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1  Thank freddygus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2013

My fiance and I stopped in at the Bunkhouse 2 Saturdays ago...it was our first time there, so we thought we'd try it out, seeing as we live fairly close by. We walked in...not one person greeted us, so we sat ourselves. We sat there for about 8 minutes...there were only about 8 customers in the whole place, there was one waitress and 2 employees behind the bar, chatting, not even noticing we were there. There were no menues on the table, so we couldn't even look them over while we were waiting. We ended up walking out, after waiting so long, without even a "Hello, we'll be right with you"...We were both appalled with the service, or lack there of, of this restaurant that has been here for so long...when we left, we headed next door to a Pub, where we received the kind of service you would expect from an establishment whom actually values their customers.

    • Service
Thank Danielle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

We enjoyed the atmosphere and the large fire place, excellent food portions, friendly service, knowledgable about the area and what to see and do.

1  Thank Showmetheworld321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

Upon entering the pub we realize its in bad need of an update... No big deal maybe the food will make up for it. WRONG! The food was mediocre at best. After picking over the meal we realize we haven't seen our waitress in 20 minutes. 15 minutes later she comes by to give us a bill, she did apologize for having too much to do, but we did notice she was the only one working. She left us the visa machine and we paid the bill. We then waited 15 more minuites for her to come by and get the visa machine, she didn't even come back! And we didn't get the desert that was included with our meal! I would not recommend this place to anyone and will not be back.

    • Value
    • Atmosphere
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Thank Trey33_33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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