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“Nice spot but poor managment”
Review of Ric's Grill - CLOSED

Ric's Grill
Price range: $20 - $39
Cuisines: Seafood, Steakhouse, Contemporary
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Red Deer, Canada
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Nice spot but poor managment”
Reviewed August 28, 2012

Great spot just outside the city park and beach. Server was great. Food was ok, but my wife ordered a medium steak that came out well done and it took them 15 minutes to bring a new one. During those 15 minutes a manager came and asked how our meal was and we informed of the miscooked steak and he didn't even apologize and walked away. Our server ended up taking ownership of the problem and gave us one meal free (which she didn't have to do), and apologized on behalf of the manager. Too bad.

Visited August 2012
Helpful?
2 Thank Trav_Abr0ad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

112 reviews from our community

Visitor rating
    39
    30
    15
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    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Kelowna
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Best steaks”
Reviewed August 27, 2012

The seafood and steaks are cooked to perfection. Definitely a great place to go for upper class dining.

Visited August 2012
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
1 review
“This place is great!”
Reviewed August 14, 2012

After a full week of mediocre tourist traps, Ric's was a last minute decision and the best decision made all week. We didn't really know what to expect with the menu but everything was excellent.Ribs and Filet were very tasty and the stuffed baked potato was the best I'd ever had. Atmosphere was great and our server was terrific! She was on top of keeping drinks filled and checking in on us.We definitely plan to go back when we are on vacation in the Okanagan again.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Joyce343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnyRics, Guest Relations Manager at Ric's Grill, responded to this review, August 23, 2012
Dear Joyce,

Thanks so much for Visiting Ric's in Kelowna and your enthusiastic review. We hope your are able to visit the Okanagan again or join us at one of our other restaurants in BC or Alberta.

thanks again, Ric's
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Kelowna, Canada
Level Contributor
57 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Excellent Service Again”
Reviewed August 14, 2012

They have great seafood. However, this time they didn't have a seafood platter for two but that didn't matter, they made one up for us. It was DELICIOUS, lobster, shrimp, etc.

Visited October 2011
Helpful?
Thank chiclets65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnyRics, Guest Relations Manager at Ric's Grill, responded to this review, August 23, 2012
Dear Guest,

Thanks so much for your positive comments. Summer is such a good time for Seafood and I am glad you were able to satisfy your craving for all things oceanic.

Ric's
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
1 review
“Ric's is TOPS in our books!!”
Reviewed July 30, 2012

We have dined at Ric's on many ocassions as we do live in Kelowna. We always look forward to a great meal, whether it's the filet mignon, ginger chicken stir fry, lamb chops or the pasta, we have NEVER been disappointed. The food is flavorful and hot. The waitstaff are attentive and prompt. Patrick the Manager aims to have all of the dining guests feel relaxed and welcome. You will not be disappointed.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cynthia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnyRics, Guest Relations Manager at Ric's Grill, responded to this review, August 23, 2012
Dear Cynthia,

Thanks so much for your positive comments here - we really appreciate your support.

Ric's, Kelowna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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