When we drove in and were immediately shocked as we were in an overcrowded 500+ unit trailer court. In my 18 years being a timeshare owner; I have never been so disappointed with RCI. We started in unit 163B; it had a stained carpet, odour, the window did not open and facing parking lot. We asked to be moved - they came and forced opened the window and offered to spray for the odour. We asked again to be moved - we were moved to 181B; a slightly larger room again facing parking lot. The unit was outdated; decor was more than 20 years old (chair label said 1992); fixtures were dated, finishes were gone, bathroom tap contained soap scum. The unit had ants, spiders and other bugs. One pool was under construction and the 2nd was small and was used by the entire trailer court as well as the condos. The units for RCI appeared to have permanent residents evident by name plates, gardens and personal belongings outside the units. The unit was not sound proof. A roadside motel would have been more attractive than this unit. I phoned RCI directly to be moved but they couldn’t accommodate anything in the Okanagan Valley so offered a rebate of the exchange fee. Although, a refund was a nice offer, remaining in this unit made our 1st experience in this valley a negative one.
- Official Description (provided by the hotel):
- Located on Duck Lake just north of Kelowna International Airport, Holiday Park RV & Condo Resort is a four season destination resort including vacation condominiums and fully serviced, landscaped RV sites for rental and member ownership. A gated resort community with 24/7 security, a multitude of recreational amenities and facilities for all ages, and we're a pet friendly! Centrally located between Kelowna and Vernon in BC's beautiful Okanagan Valley, surrounded by championship golf courses, award winning wineries and world class ski hills, play all day then come home to Holiday Park! Turn off Highway 97 at the landmark sailboat, come on in and enjoy the sweetlife! ... more less
- Also Known As:
- Holiday Park Hotel Kelowna
- Holiday Park Resort Kelowna, Okanagan Valley