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“A wonderful oasis”

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Four Points by Sheraton Kelowna Airport
Ranked #2 of 34 Hotels in Kelowna
Certificate of Excellence
GreenLeadersSilver level
Victoria, Canada
Level 5 Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“A wonderful oasis”
Reviewed February 28, 2014

My wife and I were in Kelowna for the memorial service of a very dear friend. Therefore emotions around our trip were mixed. However, our feelings about the Four Points at Kelowna Airport are not. This is a wonderful hotel - certainly the most caring and understanding of our needed. We booked a suite, which was extremely roomy and well appointed. The living room was a great space for all of us to gather after the service. The bedroom and bath were first rate. We were offered a "green choice" - not to have daily maid service - which we would have usually taken, but with the number of people visiting our room this was not possible. The staff were outstanding in their support and understanding of our visit. We will certainly return, hopefully under more happy circumstances. This is a first class hotel that is a great addition to the Kelowna area.

Room Tip: All the rooms we saw are great, however the suites are really wonderful if you need the room.
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  • Stayed February 2014, traveled on business
    • Value
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Helpful?
Thank MusikAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, March 12, 2014
Thank you very much for your kind words, and our sincere condolences on your loss. We truly appreciate the compliments about our staff and are delighted to hear we were able to provide you with a first class experience at our new hotel. It was our pleasure having you as a guest and we look forward to welcoming you back to Four Points the next time you are in Kelowna.
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416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Kamloops, Canada
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 28, 2014

Great place to stay if there is an early morning flight!
Service was fantastic, and very friendly.
Rooms for new, clean, fancy looking and very environmentally friendly. Bathrooms were neat, with a shower/tub.
Shuttle to and from the airport was fantastic, and very friendly/professional.

Will stay here again!

  • Stayed February 2014, traveled with family
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Helpful?
2 Thank Kriddy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, March 21, 2014
We truly appreciate you taking the time to share you experience! Thank you for the kind words, we are thrilled to hear you enjoyed your stay and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level 6 Contributor
142 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 23, 2014

Great location and worth the high price if you have to use their park and travel plan. Ask to ensure that you are covered for your entire trip. Shuttle services are available but you must sign up as seating is limited. If you can't fit onto the shuttle then you will have to take a cab. The pub stays open late. The food is great. Lots of parking. Minutes from airport.

Room Tip: Make sure you sing up for the shuttle. Limited seating.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank c0mpassi0nate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, February 28, 2014
Thank you for taking the time to share your experience.We are please to hear you enjoyed your stay and the food at Ric's Lounge and Grill. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 5 Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 5, 2014

New, upscale, modern, clean, convenient to Kelowna airport: an ideal hotel for an overnight stay. Fireplace in lobby; indoor hot tub and pool with slide for kids. Ric's restaurant and lounge offers good food and drinks at reasonable prices. Great service by all staff members. Cons: hotel is isolated from downtown Kelowna-- a $40 cab ride from the airport. Ric's is the only restaurant in area (except for airport food!). Surrounding area seems to be under construction. Showers only in rooms; no tubs. Still a good place for one night.

  • Stayed January 2014, traveled with friends
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Helpful?
Thank anitah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penticton, Canada
Level 5 Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 4, 2014

Excellent location by airport, we always have to over night stay in Kelowna for early morning departure, this location was a huge plus for us. The parking was an added bonus with the free shuttle pick up and drop off to the airport. ( Friendly and Professional Drivers both trips) New modern hotel and room was nice and big, comfortable bed, shower, no tub worked for us. We did have room service, good food, fast, friendly service. Restaurant-bar down stairs, we did not eat there but took a look around, it's Very Nice. We did have a complimentary coffee at reception in the morning. Thank You to everyone for making this a Great stay.

  • Stayed January 2014, traveled as a couple
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Helpful?
Thank tripstocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, February 10, 2014
On behalf of the staff at Four Points Kelowna Airport, we thank you for taking the time to share your experience and for your kind words. Our location is definitely ideal for airport travelers, and we are happy to hear you found the stay convenient and comfortable. We look forward to welcoming you back!
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Toronto, Canada
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 3, 2014

Booked a reservation 1 hour before landing in Kelowna due to a delay with a connecting flight. It was almost midnight so driving 3 hours to our destination after the flight was not an option. The reservation and check-in staff were very professional and quick. The hotel is new with a very nice lobby, The rooms are well appointed and clean with very comfortable beds. It is right across the street from the airport which makes it very convenient if you are leaving early or arriving late to Kelowna. Check out was easy. There was a small breakfast nook (free coffee etc) right beside the check-out which was very convenient.

  • Stayed January 2014, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, February 10, 2014
Thank you for taking the time to share your experience. We are so happy to hear we were able to provide you with a great stay after the frustration of a delayed flight. We hope to welcome you back soon. Happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 30, 2014 via mobile

I have stayed at this hotel periodically because of its proximity to the University campus. It is so convenient to be able to walk to the campus. The staff are extremely helpful and friendly. The rooms are clean and modern. Big TV, comfy bed, large walk in shower. On Wednesdays it is beer and BBQ night at the restaurant - check it out! Free beer and appy's - what a treat! I totally recommend it.

Stayed January 2014, traveled on business
Helpful?
Thank Jen44536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Kelowna Airport

Property: Four Points by Sheraton Kelowna Airport
Address: 5505 Airport Way, Kelowna, British Columbia V1V 3C3, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Kelowna Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Four Points By Sheraton Kelowna Airport Okanagan Valley

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