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“Terrible service”
Review of Maki Sushi

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Maki Sushi
Ranked #244 of 642 Restaurants in Kelowna
Cuisines: Sushi
Restaurant details
Reviewed March 25, 2014

Owner or staff was more interested in being a concierge for a drunk guy than taking our order. She even left the restaurant for about 5 minutes when we first sat down. Quality of food is poor. Chicken udon came with carcinegenic looking chicken. All burnt with black floaty things all over the bowl. Sushi was okay. Don't waste your time here. They don't really care about your business.

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Thank Kelvin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (19)
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13 - 17 of 19 reviews

Reviewed July 15, 2013

The sushi itself is good, but the service ruins the experience all together.

We ordered delivery and after it took 2 hours to arrive (after being quoted a 45 minute wait maximum), we enquired about a discount. Had we known we'd wait over twice the time we may have ordered elsewhere. The owner actually laughed out loud at us suggesting 20% off the bill, and then instead of offering up an apology, they then proceeded to argue with us. The guy even had the nerve to tell us when it's busy, you just have to wait ... "our regulars know this." Unbelievable! As someone who works in the service industry, I would never recommend this place based on their attitude alone. Waiting two hours for delivery on a Monday night is a bit absurd, and an apology would have gone along way.

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Thank CocoKelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013 via mobile

This an owner ran small restaurant but dont let the size fool you. They have fresh made quality rolls at bargain prices. The owners are super friendly and always welcome you back. I eat here at least once a month and nothing on the menu is nothing less than delicious. They also do delivery which is a nice touch and I can order it to my house if I am running short on time or don't feel like going out.

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Thank Deek_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012

Always fresh, tasty and great value, with excellent services. Also servers other Asian dishes. We have been going there since they open ended and have never been disappointed.

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Thank Souro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

We have been here multiple times. Every time the service is fantastic and the food is delicious. From the outside the restaurant is not much to look at. The inside is quite small and quaint but that is what makes it so nice. The lady who runs it always remembers us and is so friendly every time. The prices are by far the best in Kelowna. As the title says best sushi in Kelowna.

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Thank mlacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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