The hotel staff at night is oriole. Our a/c unit had frozen up while we were out. We called the front desk for help and they sent a security guard. The security guard said he's not able to do anything and we should turn off the a/c and not use it. I refused to do so and told the security to leave our room as he was not help. I called the front desk and asked to be moved to another room and was refused and was told they will do nothing about the issue. I had booked with Priceline so the hotel said they will not refund my money as I paid a 3rd party, fair enough. I contacted Priceline and they have not been any help. I believe that the security guard was racist and kicked us out because of that, I'm a indo-Canadian and my friend is a French-Canadian. Would not recommend this hotel to no one or booking with Priceline.
- Official Description (provided by the hotel):
- The RAMADA Hotel & Conference Centre Kelowna offers 135 deluxe rooms and suites & over 6,750 square feet of meeting space. All rooms feature pay per view movies and Nintendo, free wireless internet, iron & ironing boards, hair dryers, beverage coolers and in-room coffee makers. We also have a selection of loft suites and theme rooms; some with jetted tubs. Our swimming pool, whirl pool and fitness facility are available for your enjoyment. We are proud to be 100% Non-Smoking. If business is on your agenda, the RAMADA Hotel & Conference Centre Kelowna has everything you need to host the perfect event. Our executive boardroom provides the ideal venue for small, productive sessions. For larger groups, your choice of 8 meeting rooms totaling 6750 square feet. Our incomparable catering department can provide the exceptional menu and service to compliment any gathering. The Ramada Kelowna Hotel & Conference Centre is located in the heart of the city on Harvey Ave, directly across the street from the largest shopping mall in the Okanagan. We are central to all of Kelowna’s best attractions including our world famous wineries and golf courses. ... more less
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- Also Known As:
- Ramada Kelowna Hotel & Conference Centre Okanagan Valley
- Ramada Hotel Kelowna
- Kelowna Ramada