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“Just okay”

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Prestige Beach House
Ranked #17 of 34 Hotels in Kelowna
Nanaimo
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Just okay”
Reviewed March 18, 2009

This hotel may have been very nice once but it needs a lot of work now. Small and kind of old looking rooms. Was there for a weeklong training I was co-facilitating and was expecting a much better hotel after reading the description on their website. Yes it is across from the beach park but it is also the needle/druggie area of town. Made do since there are also many wonderful restaurants in the area. The training meetings were catered by the hotel and the food was underwhelming in both amount and in taste. It looked like they had bought a bunch of day old (week-old!) items, cut it up and threw them on a plate. We asked for more choice and amount of food but it was not really accommodated. Unfortunately everyone in the group ended up also getting very painful food poisoning on the third day from the food.
On the positive side, the service seemed friendly, free wireless internet, and they had nice flat screen TVs on the wall in the rooms, but I would not stay there again and our business admin has been informed to not book any more trainings there. I would rate this hotel as just okay...about a 3 out of 5 for look and feel. I am not factoring in the food poisoning though!

  • Stayed March 2009, traveled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJMAIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Value
  • Cleanliness
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Vancouver
Level 1 Contributor
2 reviews
Reviewed October 1, 2008

A colleague and I were booked into this hotel for two nights while on business in Kelowna. We checked out after the first night and moved to the Marriott Fairfield Inn. The Prestige is in dire need of updating, and still smells of old, stale cigarette smoke, although the entire property is now non-smoking. The overall experience is unpleasant, do not stay here.

  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank holtsinova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kelowna hotels

Langley
1 review
Reviewed March 24, 2008

Booked here as a result of the property website which promised a 4.5 star hotel experience. Upon arrival was dissapointed to see the tell tale signs of wear and tear in the lobby - dinged walls, grungy paint, etc. I was also dissapointed that the hotel's hot tub and pool were out of order when I arrived

The room was quite small for the price. Many of the little features one would expect from a high-end hotel were conspicuously absent. As an example, the bedding was of the nylon bedspread variety - not a down duvet in sight. The walls in the hotel are quite thin (the sound of a people talking and a baby crying next door could be heard through the wall - traffic from the adjacent highway could was also audible in the room).

The one positive that I can say about the hotel is that the front desk staff were quite helpful and friendly. I did not frequent the restaurant and cannot provide comment on this part of the hotel.

  • Liked — The staff
  • Disliked — Everything else.
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank Amundsen_Scott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, Washington
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 20, 2007

This hotel is rated by some at 4.5 stars. No way. It is an OK place for a night but no longer. Street noise is a significant problem during the day but it quiets down considerably at night. The best thing about the Prestige is it's convenient downtown location. The hotel itself is nothing special. Room was clean, reasonably large, and the bed was just OK. Staff is friendly and very helpful and the hotel is located directly across the street from a beautiful city park. There are plenty of good places to eat nearby and the city's event center, Prospera Place, is an easy 15 minute walk away. We think it''s about $40 a night too high for what you get.

Stayed October 2007
Helpful?
Thank BUGABU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 23, 2007

I booked the Executive Suite in the Prestige Hotel of Kelowna for my parents 40th Wedding Anniversary. My mother was just discharged from hospital after nearly 11 months & this was her first outing. The room
was disheveled, filthy--carpet badly spotted, trash on the floor, torn furniture, curtains coming down, pictures missing or damaged, wall paper coming off, TV's not working, lights burned out/not working, table top dirty, furniture badly worn/wood worn/chair pads dirty & cupboard door smashed in kitchenette. Management agreed to slight reduction in rate. Corporate gave smaller reduction, however the rate was still not reduced to ever half price & over $250 with taxes, which we found unacceptable for the quality of housing--which was a lower standard than any dive I've ever seen in travels around the world. Corporate, after visiting the the room agreed it was in bad shape & would not be used again until remodeled. A few days later, they called back, refusing to give any further reductions, stating others had stayed in the room since & not complained. They tried offering a gift certificate for another property significantly further away & impossible for my parents to get to. Furthermore, the 2nd bedroom is accessed through the 1st room. The room was NOT handicap friendly. Buyer beware! The front desk at the hotel alerted us that many customer's complain & all are told to call the General Manager & Corporate. It appears that most customers do not. When we checked out, there were other unsatisfied customer's as well. Avoid the Prestige Hotel Kelowna! Buyer beware!

  • Liked — Not one thing!
  • Disliked — The filthy, torn & worn surroundings with many broken items.
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank photojenik2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-C
Level 5 Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 21, 2007

After staying at another Prestige chain hotel (the one in Salmon Arm was great! And the entire chain is non-smoking), we expected another good experience. Here's what we found:
-charged for doubles when we had single martinis in the lounge
-wait staff stood around and gabbed and didn't offer to bring us another drink
-bathroom had two almost empty t.p. rolls, no refills
-noisy nightclub below our room, which might have been marginally better than heavy highway traffic on the other side of the bldg
-dingy, meandering hallways
-"sketchy" neighbourhood: guy was searching for butts in the parking lot and garbage was blowing around in the wind.
-poor lighting in the room--dingy
-for the price ($219. before taxes/etc) I'd say we were grossly overcharged.

  • Liked — near city beach
  • Disliked — grubby / non-attentive staff
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dont_tie_me_down
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pemberton, BC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2007

We stayed in this hotel because the hotel website boosted a 4.5 star rating and made is sound like it was. I paid $219 per night because it was also close to the Kelowna Dragon boat festival venue site. This was the only positive thing about this place. The hotel elevator was applauing. Our room only had one bath towel each for 2 people. The maid service didn't even make the beds in the morning!!! The light fixture in the bath was half sitting on the light and it was so noisy the friday night we were kept awake until 4am. Not great when you have an 8am race start.
The front desk man upon checkout in the morning could not even crack a smile let alone look me in the face. I would NOT recommend this place. I should have stayed at the Super 8, at least I would have paid for what I got. This place is a 2 star at the most.

Stayed September 2007
Helpful?
1 Thank pemby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prestige Beach House

Property: Prestige Beach House
Address: 1675 Abbott St, Kelowna, British Columbia V1Y 8S3, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 34 Hotels in Kelowna
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Prestige Beach House 3.5*
Number of rooms: 67
Official Description (provided by the hotel):
Situated directly across from Kelowna's famous Hot Sands Beach, Prestige Beach House is conveniently located close to tourist attractions, business, shopping and recreational areas. A short walk along the waterfront is Prospera Place, Lake City Casino, Kelowna's cultural district and many other attractions and shopping boutiques. World-class golf and ski resorts are located nearby. Enjoy activities such as boating, hiking, swimming and winery tours. You'll discover that every member of our staff possesses a refreshing combination of friendliness and professionalism. Features and Amenities: Deluxe rooms, luxurious designer suites, specialty & executive style suites, indoor pool, hot tub, fitness centre, complimentary WiFi, meeting & banquet facilities. ... more   less 
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Also Known As:
Prestige Inn Kelowna Hotel Kelowna
Prestige Hotel Kelowna
Kelowna Prestige Hotel
Prestige Beach House Kelowna, Okanagan Valley

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