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“Local Luxury, Really Romantic, Superb Service”
Review of Hotel Eldorado

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Hotel Eldorado
Ranked #1 of 34 Hotels in Kelowna
Certificate of Excellence
Kelowna, British Columbia, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Local Luxury, Really Romantic, Superb Service”
Reviewed December 8, 2013

As locals, the El is our favourite hotel to sneak away to for a little luxury and romance in the midst of our busy lives. It goes without saying summer is a spectacular season to stay on the lake. We packed a picnic (valley wine included, of course!) & paddled kayaks across Okanagan Lake for our August anniversary, heading back to a heritage, lake-view room to freshen up for an incredible meal downstairs on the veranda. Vince is a fabulous a server and we love to request him. The setting is so romantic, with candle-lit tables & open windows taking in the shimmering lake. Recently we booked a room in December and general manager, Brad Sieben, generously upgraded us to a spectacular suite (221). With windows in the sitting room, kitchen, and of course, the corner windows surrounding the jet tub offering lovely lake views, we were thrilled. The decor is tasteful and clean, the fireplace cozy, the bed incredibly comfortable, the pillows plump, and breakfast the next morning beautiful! The sausage was sizzling, the potatoes piping hot, served in a stainless bowl to keep them that way, the eggs poached to our liking. And the coffee? The best brew, apparently thanks to owner Jim Nixon's panache for the perfect blend. No matter the season, the Elderado is a lovely location for romance and superb service.

Room Tip: The heritage side is quaint and good quality for the price but if you're looking for a suite, 22...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Shannon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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521 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Summerland, Canada
Level 5 Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 8, 2013

We stayed in the old part.
It was very lovely,antique type furniture,lake view,big bathroom,very clean.
After dinner(excellent) I had the salmon,my husband steak,we took a short stroll outdoors.
The Christmas lights added to the ambiance.
Back in the room,bed turned down,a rose in centre & a platter of chocolates!
Very romantic.

Room Tip: A bit noisy earlier.....holiday time at the end of Nov.....the new part is larger but no lake view...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mado070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
1 review
Reviewed December 2, 2013

Hotel was booked out of normal rooms so had to stay in an arms deluxe room, bit on the expensive-side but the room was spacious and clean. Did not try the dining facilities but they looked the part. Would I stay here again? Probably not for the price, but I'm sure other Kelowna hotels offer similar pricing.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IFRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penticton, Canada
Level 6 Contributor
189 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed December 1, 2013

After hearing about this heritage hotel for years, I finally had the opportunity to stay. Unfortuantely it did not live up to the hype. While it was a quiet room with a comfortable bed, it was pretty basic. It had lovely modern looking french doors, that faced a fake balcony........what's the point???

The shower was hot, but the showerhead delivered so little water that i had difficulty rinsing the soap off my legs. And only think heritage looking in the bathroom was a side table.

And the pool and hot tub area........the pool was very small and shallow. The hot tub was large enough, but the jets were unreliable. Sometimes they delivered a decent jet, and other times the same jet was barely operating. There were timers on the wall for the hot tub, but no instructions has to how to operate the finicky tub. And no visible phones in the area to check with the front desk as to how to operate. There is a steam room as well, but it takes forever to heat it up.

Make sure you check out the price list before you indulge in the snacks left in the room!!!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YuccaBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2013

Lovely hotel, beautifully situated on the lake. Wonderful character and great breakfast overlooking the lake. Very comfortable bed and peaceful for sleeping. Quick and friendly checkin. Love getting the Globe and Mail in the morning.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 613StephW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed November 25, 2013

Beautiful character in rooms. Very clean. Extremely friendly staff in every department, I was very happy talk to the employees. The view from my room on the 4th floor was great, I actually live in the city but was staying at the hotel for an event. It was nice to see the city from that height. I appreciated the snacks, wine and water (and lots more) available in the room, without having to request it. Loved the separate soaker tub from the tile shower in the bathroom. Everything was just perfect for a low rate of $119 during my stay.

Room Tip: Beautiful View from the 4th Floor. Also, you should book their romance package if you are looking fo...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank glitteradvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, Canada
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 23, 2013

I've stayed at the Eldorado perhaps a dozen times in the last twenty years and it has never fallen short of excellent. The comfort, appearance, food, service, setting, everything is top-notch without any pretension whatsoever. Even through their expansion and renovations the hotel always made extraordinary efforts to make for an exceptional stay.

Room Tip: I still prefer rooms in the original hotel building but the newer Arms rooms are, technically speaki...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jonathan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Eldorado

Property: Hotel Eldorado
Address: 500 Cook Rd | (On the Lake), Kelowna, British Columbia V1W 3G9, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kelowna
#4 Romantic Hotel in Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Eldorado 3.5*
Number of rooms: 52
Official Description (provided by the hotel):
The Hotel Eldorado has been part of BC's destination hotel resort experience since 1926. It is a story of Austrian blue bloods and thrilling vacations, a story of a famous honour bar and Olympic rowers, a story of London cabs and dog shows. From the beginning, it has always been a story of unique hospitality, social events and a welcome that knows no borders. It was then what it is today; a singularly unique social and vacation experience set in one of Canada's most spectacular destinations, the Okanagan Valley. 300 kilometres from the Lower Mainland in the BC Interior and an easy flight from all major airports, the Hotel Eldorado is located on the shores of Okanagan Lake. For those who have travelled in other countries, you will recognize that this place is one of the most scenic in the world. The Hotel Eldorado is as storied as our town and all those who have graced our doors since 1926. It is a gem and we all look forward to welcoming you to The El. ... more   less 
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Also Known As:
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley

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