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“Very good hotel for the price”

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Sandman Hotel & Suites Kelowna
Ranked #19 of 34 Hotels in Kelowna
luckywilbury
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very good hotel for the price”
Reviewed August 18, 2008

We received a free upgrade here because the room we booked was unavailable so that may colour our review. We found the hotel to be very comfortable, good service, excellent location. Parking did not seem secure but otherwise excellent value for money.

  • Stayed July 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank luckywilbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 reviews from our community

Traveler rating
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    41
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Vancouver, Canada
Level 6 Contributor
159 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed September 18, 2007

We were at the Sandman Hotel in Kelowna as our last stop for our holidays.

We were very happy with the location, and with the hotel. We were overlooking the pool which was an indoor pool. The hotel room was very clean, and had a lot of information. They had a welcome gift when we got into our room which was really nice.

There is also an indoor pool and hot tub. It is good for family and friends.

The restaurants were also good service and very friendly as well. They were the Denny's and Champs Lounge.

Overall, if you would like a clean place to stay, affordable play that is convenient to almost any location, this is the location for you.

  • Liked — Convenient location
  • Disliked — Nothing really.
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank matwaites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level 5 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 6, 2006

My husband and I stayed at the Sandman for two nights over labour day weekend. Given the room rate, we were dissapointed with the hotel. It was not horrible, but we've stayed in better in Kelowna.

Room: first room we were booked into was supposed to overlook the pool. However, when I pulled the curtain back from the window, I was looking at a wall that had a painting of an outdoor scene on it. Looking up from around the pool, most other rooms do seem to face onto the pool, for whatever reason this one has a wall in front of it. So we switched to a room facing the street with no problems. Front desk staff was very friendly and accomodating. 2nd room was better. Pretty small, but fine.

Cleanliness: unfortunately not as clean as we would have liked (particularly the bathroom - hairs in the tub which always turns me off!). There was also a strange muggy smell in the room and in the hallway.

Location: fine. Right along the main road that cuts through Kelowna. Easy to drive to any of the tourist sites. Also close to the mall, and a bus stop depot where you can catch a bus to pretty much anywhere in Kelowna.

Overall, the hotel was fine, but not worth the going rate. It was okay in terms of a place to sleep, but not as clean and therefore not as comfortable as we would have liked.

  • Liked — Close to attractions.
  • Disliked — Cleanliness was lacking.
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cbw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kelowna hotels

Winnipeg
Level 5 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed August 24, 2006

We stayed at teh hotel for four nights in mid-week in August. We didn't spend much time in the hotel during the day as we were out seeing the sights and wineries.

The room was nice and the reception was fine. However, 60 minutes after we checked in another customer wandered in to our room. They had assigned our room to another guest! Argh!

It wasn't a big deal and we had a good laugh about it but felt that if we had been away he could have taken anything of ours (cameras, money, a significant amount of wine) and be gone.

The front desk was apologetic but didn't do anything extra as "compensation". (We weren't really pressing for anything either.)

We didn't have any issue with noise (unlike others on the forum) but the beds were hard (damn hard!! Like travelling in Mexico.) Everything else was fine and about what you would expect from a large chain, entry level motel.

Sandman makes a big deal about being connected to Moxie's or Denny's or a sports lounge. The lounge was hilarious. It was like teleporting back in time to 1993. Every piece of sports nostalgia was from 1993. Very errie.....and I'm not sure why we ever wore shorts that short. Yeesh!

Not terrible but look elsewhere.

  • Liked — Good price and it was located on the main street
  • Disliked — Uncomfortable beds and the front desk gave a key to our room to another guest.
  • Tips/Secrets — Not terrible but look elsewhere.
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenoble
Level 4 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed August 15, 2006

This place is a dump, I stayed there one night with my familly and it is not only durty & Smelly, but the rooms are small, and air con did not work properly. the staff at front desk is useless.
A bunch of teenagers from a hokey team were staying on the same floor, and I hvae never experienced such terrible noise and smell -STAY AWAY

  • Liked — nothing , this place is a dump
  • Disliked — noise, smell, air con
  • Stayed August 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jls38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 4, 2005

My room at the Sandman Inn overlooked an enclosed indoor pool. For four hours that evening my ears were assaulted by continual shouting, shrieking and splashing sounds from the pool. How is it possible to architect a hotel so badly? How can the management have the gall to charge $100 a night for such an unpleasant experience? With these questions reverberating in my mind, I eventually fell asleep. But not for long. I was awakened at 5 a.m. by the radio alarm clock. It appeared that the previous occupant of my room had left it set for this early hour. In no mood to go back to sleep, I hightailed it out of Kelowna just as fast as I could.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank vand11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritchard, BC
Level 6 Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 18, 2005

Stayed here one night with my two daughters and one of their friends. One of the two beds had dirty sheets on it; housekeeping came and changed it. Later we noticed the bathtub and toilet were filthy. I wouldn't stay here again.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hiskid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandman Hotel & Suites Kelowna

Property: Sandman Hotel & Suites Kelowna
Address: 2130 Harvey Ave, Kelowna, British Columbia V1Y 6G8, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 34 Hotels in Kelowna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel & Suites Kelowna 3*
Number of rooms: 221
Official Description (provided by the hotel):
Sandman Hotel & Suites Kelowna is located in the heart of the beautiful Okanagan Valley; a world class destination featuring an endless variety of summer and winter recreational activities, making it the perfect choice for your next stay. ... more   less 
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Also Known As:
Kelowna Sandman Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley

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