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“Good Price Average Rooms”
3 of 5 bubbles Review of Siesta Suites

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Siesta Suites
Ranked #14 of 34 Hotels in Kelowna
Certificate of Excellence
Portland, Oregon
Level Contributor
191 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Good Price Average Rooms”
3 of 5 bubbles Reviewed October 4, 2013

Our first impression of Siesta Suites was a NON greeting by reception staff (Day Shift). She was rude and unfriendly to say the least. We arrived early at 2:20 pm and were told we could go do something until 3pm when our room would be ready. After walking into our room I wanted to find another hotel as we would be in town for 4 nights. The staff at the desk for evening shift were very friendly and accommodating and helpful. As most hotels with reasonable prices were booked we decided to stay. Our room was clean and had a nice sitting area, the bed, queen size, was a bit small but doable. I would not give this hotel more than an average rating, although it was convenient for us, especially after our first meeting of the front desk.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lynn5450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, General Manager at Siesta Suites, responded to this review, November 4, 2013
Dear Guest,
We regret reading that your initial contact with our staff was not to your satisfaction. Please know that we give great care and attention to superior customer relations and, not being aware of the circumstances at that time, are unfortunately unable to further comment.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
Nelson, B. C.
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

We stayed at the Siesta Suites Sept 29th thru Oct 2nd. The main reason we picked the Siesta Suites was the reviews on tripadvisor & the convenience to the Kelowna General Hospital. We had a suite on the 2nd floor, kitchenette w/separate bedroom, very clean and comfortable. The front desk staff were very helpful and cheerful. We would definitely stay here again if necessary.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Success60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, General Manager at Siesta Suites, responded to this review, October 30, 2013
Dear Guest,

Your kind words are much appreciated and we thank you for choosing to stay with us.

We are pleased to know that you found our suites comfortable and to your liking and you were able to take advantage of our close proximity to Kelowna General.

We welcome you back, any time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nanaimo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 28, 2013 via mobile

So my wife and I decided a while ago that rather borrow money to do stuff, using a credit card, we decided that we would save money first before we spend it. Recognizing that our economy relies on credit cards, we bought prepaid 'credit' cards and have had almost no trouble buying stuff online, groceries etc. Imagine out surprise when we arrived at the Siesta Suites to stay for the weekend for my wife's wedding and we were told we couldn't check into our room with the prepaid card, debit, or even cash. We were told that it's policy to only use credit cards at check in, even though we could pay at check out with whatever means we would like. We told the singularly unhelpful staff member that we would pay in cash whatever deposit for incidentals they needed, to no avail. Nothing we said our offered would change the fact that it was 'policy' as if the policy came on stone tablets. Too bad, as the Coast Capri downtown was more than helpful, happy to accept our business, and is a much nicer room to boot.

Stayed September 2013, traveled with family
Helpful?
1 Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, General Manager at Siesta Suites, responded to this review, October 9, 2013
Dear DJ,

We regret reading that your potential stay at the Siesta Suites was not to your satisfaction and wish the circumstances would have been more favourable in your regard.

Your room had been booked, one day prior to your arrival, by a family member to whom it was explained that a valid credit card must be produced at check-in. Unfortunately, we do not accept pre-paid credit cards for authorization. Other options, such as having a pre-authorization done on a family member's card were given, but declined by yourself.

We hope you had an enjoyable weekend in Kelowna after all.

Please feel free to contact our management team directly should you seek further details.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

If you want a fancy lake side resort with an expensive restaurant then this is not the place for you. But if you want a clean well located hotel/motel with full kitchen in each suite the Siesta hits the mark.

This is my 2nd stay here and I'd do it again. The Siesta is well maintained and has a great location across the street from three grocery stores, two liquor stores, and a number of eating establishments. I have absolutely no complaints.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DalGrauer1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, Guest Relations Manager at Siesta Suites, responded to this review, September 26, 2013
Dear DalGrauer,

Your comments about your stay with us are much appreciated and we are greatful to you for taking the time to post them.

Thank you for your loyalty to the Siesta Suites; we look forward to welcoming you again in the future.
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Vancouver, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed September 16, 2013

I stayed at the Siesta Suites because my friend's were having their wedding at the Manteo Resort during the August long weekend.

Pros:
location: it is close to the resort, beach, and grocery store.

Cons:
the overall feel of the hotel is that it is quite dated; for a basic two queen size beds on the first floor it was a bit pricey ( $149 per night).
I'm not too sure what was going on upstairs ( I stayed in a corner room) but on Saturday and Sunday morning there was this weird banging noise all morning starting at 7 am. Very annoying
I must have forgotten to put the do not disturb sign on the front door the night before but Sunday morning housekeeping was at my door at 8am knocking. I was going to be spending another night ( checking out Monday) I would have assumed they wouldn't have come around until 10 maybe?
I found the front desk to be a hit and miss: hit they let us check in early ( at 2:30pm on Friday) Miss: I lost my room key so when I told the friend desk I had managed to lose a room key one of the girls in a condescending and snarky way said " good for you honey", personally I found that side comment a bit unnecessary . I know I'm not the first nor the last guest who will lose a room key.

If you need want to stay around that area and are going with a group of friends I recommend checking out the Playa del Sol I had some friends stay there and the suites there are amazing.

Room Tip: Don't stay in room 109 I believe; its on the first floor in the corner.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sns8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, General Manager at Siesta Suites, responded to this review, October 9, 2013
Dear Sheryl,

We are pleased to read that you enjoyed the quiet, yet central location of our hotel and hope you had a pleasant visit to Kelowna.

Please know that our room prices are very comparable to others and the August long-weekend is the most sought-after and costly time of the year.

It is unfortunate so hear about the noise from the suite above yours. Ground level suites are typically less noise-tolerant and, had your concern been voiced at that time, every effort would have been made to alleviate this.

Housekeeping service does not begin until the earliest at 9:30am, so I am unsure as to what occured during your stay. We regret knowing that you were inconvenience by our staff and hope you accept our sincere aplogy.
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Wolf Lake, Québec CANADA
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

The Siesta is a great place to stay while visiting the Okanagan...
Close to everything.. book a wine tour and enjoy the place.
the rooms are big and clean..
Safe and homey.
Walking distance to a beautiful beach.
Grocery store across the road..

Room Tip: Get a room near the pool
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emayer56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, General Manager at Siesta Suites, responded to this review, September 26, 2013
Dear valued guest,
Is is a pleasure to read of your experience with us. Thank you for mentioning our close proximity to the many wonderful places Kelowna boasts.
We pride ourselves in the cleanliness of our suites and will forward your remarks to our staff. Thank you for staying with us; we will be looking forward to welcoming you again on your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, British Columbia, Canada
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 20, 2013

The Siesta Suites is a very basic motel in Kelowna, B.C. We stayed there as it was the hotel that my boyfriend’s niece and her fiancé requested that we stay in while we were in Kelowna for their wedding. It was a little pricey at $170 per night but it was in the height of Kelowna’s summer tourist season and since it was completely sold out it was obviously not too much of an issue for their guests.

The hotel has an outdoor pool and hot tub as well as the same indoor for when the weather is not favourable to be swimming outside. There is a gym as well that my boyfriend used and said it was basic but that the equipment was in good shape and perfect for a workout.

The Siesta Suites is located across the road from a mall that has a Starbucks so if you are not fond of hotel coffee it was a 30 second walk across the street to have your favourite Starbucks creation. In the same mall was an upper scale grocery store, a drugstore and a pizza place so all of your basic family needs are covered.

The rooms were small but had two queen beds, a larger than normal hotel sized fridge, a stove (no oven) a full supply of dishes, microwave, toaster and kettle.

The bonus for us was that outside the rooms they had patio tables and chairs as well as barbecue’s for guest use. It was the perfect scenario for families and families travelling together.

There is a public beach a block down the road that offer a wide variety of public water apparatuses.

The hotel was nothing fancy but a perfect spot for a family wanting to take in the Kelowna sun and frequent the pool and the beach.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, General Manager at Siesta Suites, responded to this review, September 10, 2013
Dear Cheryl D.,
Thank you for letting us know your experience with us. We are glad to read that you had a pleasant stay at our hotel and in Kelowna. Please know that we have a variety of room sizes and styles available and had the request been made, every effort would have been made to accomodate your needs.
We look forward to welcome you again on your next visit.
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Additional Information about Siesta Suites

Property: Siesta Suites
Address: 3152 Lakeshore Rd, Kelowna, British Columbia V1W 3T1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > South Pandosy - K.L.O.
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Kelowna
Price Range (Based on Average Rates): $
Hotel Class:2 star — Siesta Suites 2*
Number of rooms: 96
Official Description (provided by the hotel):
Walk to Gyro beach or swim in the indoor or outdoor pools; At the Siesta Suites, you are in the midst of Kelowna’s best. Surrounded by wineries, walking trails, shopping, and golf courses, your 100% non-smoking and 100% pet free suite is perfect for your family and friends. For your convenience all suites feature full kitchens with large sitting areas; many with private bedrooms. Additional amenities include gas bbq’s, fitness centre, sauna, and plenty of relaxing patios, decks and green space and free wireless internet. Leave your car and enjoy the many shops and sights in the pedestrian friendly streetscapes of our neighborhood. ... more   less 
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Also Known As:
Siesta Hotel Kelowna
Siesta Suites Kelowna, Okanagan Valley

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