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“Going through Reno's still worth the stay” 3 of 5 stars
Review of Coast Capri Hotel Kelowna

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Coast Capri Hotel Kelowna
Ranked #6 of 34 Hotels in Kelowna
Certificate of Excellence
New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Going through Reno's still worth the stay”
3 of 5 stars Reviewed June 28, 2013

Have been going to this hotel for the past several years. I like it because Im known to the staff and I feel comfortable in this hotel. They have a great bar/eating area over looking the pool and the hotel is pretty much central to anything in Kelowna. I was there for business and overall hotel is good and definitely worth checking out if you get to Kelowna.

Room Tip: Ask for a room in the tower or at the very least over looking pool side
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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487 reviews from our community

Traveler rating
    196
    170
    73
    31
    17
See reviews for
109
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
4 of 5 stars Reviewed June 21, 2013 via mobile

Is it the fanciest place in town? No but very clean, great rooms and dog friendly!! The staff is very nice, lots of smiles, hellos and dog treats!! I can leave my dog in room and go out which is unusual. Currently under going renovation and looking good!! I stay here at least once a year. Even if I didn't travel with my dog I would still stay here!!!

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Derek F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 7, 2013

This hotel is being renovated. We had the fortune of staying in a recently renovated room. It was roomy very clean, a comfortable bed. We loved that it is pet friendly, we brought our little dog. Staff were friendly..we would stay here again!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Scrubs67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 31, 2013

We stayed at this hotel over New Years Eve. We ate at the Vintage Room, their in house restaurant and it was quite good. The hotel is a nice sort of business class hotel, it has a pool, hot tub and gym that we enjoyed. It is a bit further from 'downtown', and we needed a cab to get into the town to have drinks. We went to Big White for the day and it was a very reasonable distance away and a really great day on the slopes.

Over all, it was a pleasant stay and a good solid hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Theresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 22, 2013

Our most recent stay at this property was a disappointment, mainly because the room being sold as a "Superior" was very small. If one person sat at the desk, the other had to climb onto the bed to get around. Clearly the room needed to be larger to accommodate the king bed and furniture. Suggestion: If you want more than a small standard room, wait until the tower renovation is completed.
The restaurant staff were friendly and efficient. The majority of the front desk staff not particularly warm, but professional and effective at processing guests. Shuttle drivers were especially accommodating, willing to deliver to or pickup at other locations around Kelowna if they weren't busy shuttling to/from the airport.
The hotel is in a good location, not scenic but fairly central on the main highway through Kelowna, a pleasant 20-25 minute walk from downtown and Okanagan Lake. Nice outdoor courtyard pool, loved by kids (aka noisy). Quiet rooms are available.

Room Tip: Suggestion: If you want more than a small adequate room, wait until the tower renovation is complete...
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank babsinbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camas, Washington
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 21, 2013

Please note, I have not actually stayed at the Coast Capri. I read here on TripAdvisor about a renovation and I wanted to know if it was still ongoing. A late afternoon call mid week to speak with a guest attendant had me run through the answering system and then said, "No one available to take your call at this time. Please try again." Hmmmm.... Unusual for a hotel I thought.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Service
Helpful?
2 Thank Bernadet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 16, 2013 via mobile

Good check in service but room stank of cigarettes and bed had bed bugs. Immediately complained and got switched to another room. Not what you need when on honeymoon. Explained this but nothing offered in compensation

  • Stayed May 2013
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank leigh b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane W, Director of Sales at Coast Capri Hotel Kelowna, responded to this review, May 21, 2013
As I had indicated in my voicemail message left for you during your stay, the pest control company was called immediately and determined that the insect you presented was a typical household beetle and 100% not a 'bed bug', A copy of the report was attached to your hotel registration card for your assurance.

We are disappointed that our attentiveness to the situation has not been recognized and incorrect information has been posted despite being provided with the report from the pest control company.

Due to the incorrect content of your posting we have requested that it be removed from the website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coast Capri Hotel Kelowna

Property: Coast Capri Hotel Kelowna
Address: 1171 Harvey Ave, Kelowna, British Columbia V1Y 6E8, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Kelowna
#5 Business Hotel in Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Coast Capri Hotel Kelowna 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
The Coast Capri is a full-service hotel located in Kelowna city center, 15 km from Kelowna International Airport. We are 1.5km from beautiful Okanagan Lake and 1km from Orchard Park Shopping Mall. Onsite amenities include an outdoor pool and hot tub (open year round) and Beyond Wrapture Day Spa. Our restaurant, Vintner's Poolside Grill serves American cuisine such as steaks, seafood and pastas. For those seeking it, Vintner's also serves breakfast all day. On special occasions such as Valentine's, Mother's Day and Christmas we offer a more elegant dining experience in the Vintage Room. The Coast Capri Hotel is adjacent to the Capri Centre Mall, which houses a number of amenities such as Winners Department Store, Extra Foods Grocery Store and Cap's Cold Beer and Wine store. ... more   less 
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Also Known As:
Coast Capri Kelowna
Coast Capri Hotel Kelowna Okanagan Valley

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