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Kelowna Inn & Suites
Ranked #17 of 34 Hotels in Kelowna
Nelson, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“good price”
4 of 5 bubbles Reviewed August 1, 2013

My husband had to come for a test at the Kelowna hospital on August 1st 2013. Thank you Kelowna Inn & Suites for offering hospital rate. I had a good continental free breakfast.
Our room was on Harvey Avenue. I would suggest to ask for a room on the other side where it would be less noisy. The bathroom was small, but the room confortable.

There is also a swiming pool, but I didn't go.

Room Tip: ask for a room away from Harvey Avenue, it would probably be much quieter.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, August 8, 2013
Dear Renee,

Thank you for sharing your review of the Kelowna Inn & Suites.

We understand your visit to Kelowna was of a medical nature and were happy to able to assist you with a special rate.

We wish you the best in health.
Sincerely,

Michael Saufferer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

290 reviews from our community

Traveler rating
    59
    138
    64
    17
    12
See reviews for
83
102
21
27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary
Level Contributor
100 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
5 of 5 bubbles Reviewed July 31, 2013

Pros:
+ Good price!
+ Close to downtown - a 15-20 minute walk along a scenic road or a couple minute drive
+ Close to stores - lots of restaurants and malls within walking distance (or a minute drive)
+ Free parking
+ Free breakfast - continental, but decent variety
+ Great service, one of the friendliest front desks I have dealt with
+ No surcharge for extra people - makes this hotel a no brainer if you have 4+ people.
+ Indoor pool
+ Comfortable bed and very clean

Cons:
- Not really 'romantic'
- Some furnishings are a bit old, in our room, we had 1 new flat screen TV and 1 old big TV
- Not in the middle of downtown

Conclusion:
Not sure why people are just giving 4 stars instead of 5. I think the price is very good for Kelowna especially given the relatively central location. For larger groups or a family, the hotel is even better value as it has a good variety of larger rooms. Nothing major to complain about and would definitely return. As a booking tip, they seem to hold a reasonably large inventory of rooms not offered on online reservation sites (even on their own website); so even if it looks full give them a call and you may be surprised!

Room Tip: Ask for one near the lobby - that way you are close to both the pool and the breakfast building.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CalgaryCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, August 5, 2013
Dear CalgaryCanuck,

+ Thank you for you for your methodical review. It is a pleasure to read and share with our staff. We're glad you discovered many of our services and conveniences.

+ Your observations regarding our online inventory are quite accurate. Much of our inventory is not available on-line. For the best experience and the greatest room selection, please call us directly at the hotel to reserve: 1.800.667.6133.

+ The existence of the older TV was an oversight for which I apologize. It will be remedied shortly.

+ We look forward to the pleasure of hosting you again at the Kelowna Inn & Suites.

Sincerely,
Michael Saufferer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Olmsted, Ohio
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

Hotel in a great location on main street close to downtown. Great price for mid summer. Nice rooms, just had an issue with the air conditioner which made the first night of sleep uncomfortable. Breakfast was good, pretty basic.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katiev21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, August 5, 2013
Dear Katiev21,

Thank you for staying at the Kelowna Inn & Suites. We're delighted you enjoyed your stay.

My apologies for the minor issue with the air conditioner on your first night. I'm glad our staff were able to resolve the issue quickly and to your satisfaction.

We hope you enjoyed Kelowna and surrounding areas and welcome you back again soon.

Sincerely,

Michael Saufferer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 19, 2013

With a good location that's easy to find and close (driving) to everything you'll need, this was a great place to stay.

Four of us on a girl's weekend away were able to fit comfortably (with extra towels, of course!) in the 2 Queen Efficiency Kitchenette.

The breakfast was a basic continental: breads, bagels, cereal, yogurt, juices etc but the certainly made sure there was lots – even on the weekend when there was quite a line up to get food.

It was also a great value for the money for our girl's weekend.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S_O_Drinnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, August 5, 2013
Dear S_O_Drinnan,

Thank you for your recent visit to the Kelowna Inn & Suites.

We are delighted you chose to stay with us and that your girls weekend was a great success.

We appreciate your review and look forward to welcoming you back again soon.

Sincerely,
Michael Saufferer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

The room was well cared for and the staff were attentive and very helpful. Even though our room was close to and facing the busy highway, there was very little noise in our room. I expect the courtyard rooms were even quieter. The only minor negative was that the in-room mini fridge was sitting right on the floor.

Numerous restaurants were close by as was a small mall. The lakeside attractions and park were only a 5 minute drive away. We found the location very busy but if you want to stay at a well maintained facility close to the action - this is a good choice.

Room Tip: Courtyard rooms are probably quieter.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerrycme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, July 19, 2013
Dear kerrycme,

It’s great to hear you enjoyed your time in Kelowna, and that our central location, comfortable rooms and attentive service added to your experience.

Thank you for visiting our city and we hope welcome you to back again soon.

Sincerely,
Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nelson, Canada
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed July 13, 2013

Nice clean comfortable hotel, ideally located in Kelowna for business or leisure.

Courteous and friendly staff. I only stayed the one night but would use the hotel again for future business or leisure visits.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edwin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, July 19, 2013
Dear Edwin_Lin,

Thank you for staying with us and for sharing your review.

It was a pleasure to host you during your stay and we look forward to your future visits to Kelowna.

We are available to assist with your reservations at any time by calling us direct at 1.800.667.6133.

Sincerely,
Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Canada
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

Recently stayed at this hotel with my brother and his kids. The pool was warm and awesome. The hot tub was really nice and hot but the jets were not working well. The young man at the front desk was exceptionally nice and helpful. Always had a smile for you.
We stayed in the loft suite, which was clean and comfortable. I was surprised at how comfortable the beds were. It is close to everything, including 7-11 and starbucks.
The free breakfast was good and included bagels, muffins, toast, yogurts, milk in individual containers, juices, coffee, teas, cereals and fresh fruit.
The free 24 hour coffee in the lobby was nice.
Very nice place for family occasions. I would definitely stay here again.

Room Tip: The lofts are nice with very high vaulted ceilings. I might try for the 2 bedroom suite next time.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarbandGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, July 18, 2013
Dear BarbandGeorge,

Thank you for taking the time share your review.

It’s great to hear about your positive experience in one of our 3-queen loft suites.

We’re glad you enjoyed your stay in Kelowna and look forward to your future visits to our city.

Sincerely,

Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kelowna Inn & Suites

Property: Kelowna Inn & Suites
Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 34 Hotels in Kelowna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
Official Description (provided by the hotel):
A reborn classic hotel in the heart of Kelowna. Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna, close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan Valley offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (2017) indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry. ... more   less 
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Also Known As:
Kelowna Hotel Kelowna
Kelowna Inn And Suites
Kelowna Inn & Suites Okanagan Valley

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