We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Clean and comfortable” 4 of 5 bubbles
Review of Kelowna Inn & Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Kelowna Inn & Suites
Ranked #17 of 34 Hotels in Kelowna
Nelson, Canada
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Clean and comfortable”
4 of 5 bubbles Reviewed July 13, 2013

Nice clean comfortable hotel, ideally located in Kelowna for business or leisure.

Courteous and friendly staff. I only stayed the one night but would use the hotel again for future business or leisure visits.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Edwin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, July 19, 2013
Dear Edwin_Lin,

Thank you for staying with us and for sharing your review.

It was a pleasure to host you during your stay and we look forward to your future visits to Kelowna.

We are available to assist with your reservations at any time by calling us direct at 1.800.667.6133.

Sincerely,
Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

285 reviews from our community

Traveler rating
    59
    135
    63
    16
    12
See reviews for
82
100
21
25
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Clearwater, Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

Recently stayed at this hotel with my brother and his kids. The pool was warm and awesome. The hot tub was really nice and hot but the jets were not working well. The young man at the front desk was exceptionally nice and helpful. Always had a smile for you.
We stayed in the loft suite, which was clean and comfortable. I was surprised at how comfortable the beds were. It is close to everything, including 7-11 and starbucks.
The free breakfast was good and included bagels, muffins, toast, yogurts, milk in individual containers, juices, coffee, teas, cereals and fresh fruit.
The free 24 hour coffee in the lobby was nice.
Very nice place for family occasions. I would definitely stay here again.

Room Tip: The lofts are nice with very high vaulted ceilings. I might try for the 2 bedroom suite next time.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BarbandGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, July 18, 2013
Dear BarbandGeorge,

Thank you for taking the time share your review.

It’s great to hear about your positive experience in one of our 3-queen loft suites.

We’re glad you enjoyed your stay in Kelowna and look forward to your future visits to our city.

Sincerely,

Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ontario
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed July 2, 2013 via mobile

We were going to stay 2 nights however it was Canada Day and HOT and not much to do so we only stayed 1 night. the front desk staff was very kind and did not seem to mind the change in plans? The hotel is a bit worn, but the beds were very comfortable.
The bathroom was another story. Really needed updating! Lighting in the bathroom was dull and fan very noisey. Towels thin.
Clean rooms however pricey for what you get.

Stayed July 2013, traveled with friends
Helpful?
Thank ladygolferontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

The fellow checking us in was very pleasant. Because the room we were assigned suddenly had to be cleaned, he kindly upgraded us to the jacuzzi suite. It was really nice of him, and he didn't have to do that. (We didn't actually end up using the jacuzzi.)

I helped myself to the free Keurig coffee at check-in. A nice option.

The decor was dated, but everything was clean. All the amenities were there. There was a nice free breakfast in the morning with convenient little juice boxes.

We didn't use the pool, but just peeked into the covered area.

The location is good for people driving - right along the main road. We didn't try the Chinese (?) restaurant attached to it. Parking was free.

All in all, a decent property, especially for the price. If you don't mind grandma-ish decor, then consider this hotel.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank youthfulcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, July 5, 2013
Dear youthfulcruiser,

Thank you for taking the time to share your experience at the Kelowna Inn & Suites. Your satisfaction is certainly fundamental to all that we do, and we’re glad you left a satisfied guest.

Your honest comments visa vie the decor are received and are central when contemplating to our ongoing upgrades.

Thank you again for choosing the Kelowna Inn & Suites and we look forward to you future visits to Kelowna.

Sincerely,
Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaslo
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

My husband had a great night's sleep on the bed. He couldn't get over how firm and comfortable it was. I, however, did not. I guess I like a softer mattress. The room was quite small and could have done with some smaller furniture so we could have had more floor space to put our luggage. The pool was really clean but COLD. It was fine if I kept moving (swimming) but as soon as I stopped moving I got goosebumps! My husband much preferred the hot tub. The kids enjoyed the pool very much even though there was nothing really special about it. The breakfast was well stocked with cereal, yogurt, juice and coffee, but no eggs (which was disappointing). However, it was kept very clean and stocked. Overall, good value for the price.

Room Tip: Maybe there's more floor space in the rooms with a loft.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lukacs80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, Front Office Manager at Kelowna Inn & Suites, responded to this review, July 5, 2013
Dear Lukacs80,

Thank you for sharing your review.

Our mattresses are sourced from Serta Canada on a regular basis and are generally highly rated by our guests. I feel badly that you did not find that to be the case. In future visits, if you find the bed too soft or hard for your liking, our staff can make another room available for you to try if we have availability. Even though the mattresses are from the same supplier, there can be slight variation in the firmness.

Thank you for your stay with us and we look forward to your future returns to our vibrant city.

Sincerely,
Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamloops, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 14, 2013

Always enjoy staying at the Kelowna Inn. The rooms are clean, affordable and the staff are very accommodating. Like having the continental breakfast and using the pool. Location is perfect for travelling and easy to find.

Room Tip: If street noise bothers you, ask for a room in back
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Noeline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, July 5, 2013
Dear Noeline K

Thank you for your review and I'm glad you enjoyed your stay with us.

We appreciate your business and look forward to welcoming you again.

Sincerely,
Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 3, 2013

We just stopped there one night in our way from Vancouver to Calgary. The room we got was so clean and everything was in accordance of its price. More importantly, the behaviour of the receptionist (the young guy) was awesome which made us feel comfortable there. Come back again!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 218123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, June 6, 2013
Dear Guest,

Thank you for taking a moment to share your experience. We’re happy your stay met your needs, even as a quick stop-over. We wish you safe travels and future returns.

Sincerely,

Michael Saufferer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kelowna hotels
Central City
Accent Inn Kelowna
Accent Inn Kelowna
#9 of 34 in Kelowna
4.0 of 5 bubbles 345 reviews
Central City
Best Western Plus Kelowna Hotel & Suites
Comfort Suites Kelowna
#7 of 34 in Kelowna
4.5 of 5 bubbles 588 reviews
Show Prices
Show Prices
Show Prices
Central City
Coast Capri Hotel Kelowna
Central City
The Royal Anne Hotel
The Royal Anne Hotel
#8 of 34 in Kelowna
4.0 of 5 bubbles 415 reviews
Central City
Ramada Kelowna Hotel & Conference Centre
Show Prices
Show Prices
Show Prices

Been to Kelowna Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kelowna Inn & Suites

Property: Kelowna Inn & Suites
Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 34 Hotels in Kelowna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
Official Description (provided by the hotel):
Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna. Close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (coming 2017) spacious indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry Stay with us in downtown Kelowna and discover that the Kelowna Inn & Suites is more than average. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Priceline so you can book your Kelowna Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kelowna Hotel Kelowna
Kelowna Inn And Suites
Kelowna Inn & Suites Okanagan Valley

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing