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“Clean motel and helpful staff.”

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Kelowna Inn & Suites
Ranked #17 of 34 Hotels in Kelowna
Vancouver, Canada
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Clean motel and helpful staff.”
Reviewed January 23, 2013

We stayed at the motel for a wedding. While the room has probably seen better days (a little worn down) it was quite clean. The room itself was quite large, though the bathroom was tiny. My biggest complaint was that our room was right under a stairwell. It was very difficult to sleep with the loud conversations and stomping down the stairs. Needless to say, ear plugs were needed on the second night. We never made it to the breakfast so I can't speak to that.

The staff were very helpful.

All in all, it was an adequate motel. Just make sure to steer clear of the rooms by the stairs!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travellingteachers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, January 31, 2013
Dear Travellingteachers, thank you for sharing your review.

I regret learning of the noise issues that you experienced during your stay just now. As a staff we are able to engage, and will engage, in situations as this as we become aware of them. Your peace and comfort are the central priority for us, no question.

As we invest in upgrades every winter season, guests this year will also notice many of our rooms and suites with new case furniture, updated wall art and lighting. We busy ourselves ensuring our levels of customer service and the quality of your stay surprises on the up side.

We look forward to hosting you again in future visits to Kelowna. Reservations are easily made at our direct hotel reservations line. 1.800.667.6133.

Sincerely,
Michael Saufferer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
Everett, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 4, 2013

Stayed here on a business trip the beds were incredibly comfortable and the service was excellent. Our room was clean and fresh the shower which anyone knows when traveling felt marvelous.
A bit of coffee and breakfast and you feel you can start your day on the right track.

Room Tip: As we are older even though working is not an option with Social Security and pensions not even cove...
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Esther G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, January 9, 2013
Thank you for commenting on your stay with us. As our guest reviews and comments are shared with staff, it brings a smile to their faces when their hard work and dedication is recognized and appreciated. Thank you for making our day.
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Ontario Canada
2 reviews
Reviewed January 3, 2013

I TOTALLY enjoyed our stay at the Kelowna Inn & Suites. Great price, great breakfast (with organic and other healthy options), great pool and hot tub, and clean room with big bathroom and coffee pot, microwave and small fridge! It was easy to find and near lots of good shopping. I wish we'd had more chance to walk around the area, but we were headed to Big White and it was a pleasant start to our vacation.

Room Tip: We had a main floor room which is what you might select, especially if you have any mobility issues...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FestivalCityCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, January 9, 2013
It was great to host you at the Kelowna Inn & Suites on your way up to Big White. I trust the champagne powder and the remainder of your vacation was also a memorable experience.

We are glad you were able to take advantage of our diverse breakfast menu including the available organic selections.

We look forward to welcoming you back to the Kelowna Inn & Suites on your next trip to Kelowna. Our Guest Services staff @ 1.800.667.6133 can easily and quickly assist in booking your next stay with us.
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Hong Kong, China
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed December 31, 2012

We arrived to Kelowna following a 16 hr flight and Patrick at the front desk could not have been more helpful. He offered to store what luggage we did not need for our overnight stay downstairs and carried our bags up himself. He gave great restaurant suggestions as well, that we took him up on. Excellent front desk service and an introduction to the hotel.

The morning breakfast is good..bagels, cereals, juices, a selection of teas and coffees, toast. The breakfast room is a bit small.

The room was perfect for five people, There was a queen sized bed, a pull out couch, and upstairs in the loft, another queen sized bed. The air conditioner worked very well as did the shower. The hotel is within walking distance to a couple of parks (including the city hall park also on harvey) in case you get bored with the swimming pool.

We had a fantastic experience at this hotel and would recommend it to anyone, and will stay there ourselves again.

Room Tip: For a quieter room, request one facing the parking lot. Not a picturesque view, but it will be quiet...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dim-sum-mum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, January 4, 2013
We are glad you had a great stay with us. Thank you for sharing your thoughts with us and this community. I’m glad to read our staff, our services, and our location made your stay delightful and memorable.

Thank-you for choosing to stay at the Kelowna Inn & Suites and we look forward to welcoming you back soon.

Sincerely,
Michael Saufferer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tacoma, Washington
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 7, 2012 via mobile

Stayed here for a month while looking for a home. It's very loud as its on a major intersection, but its easy to get anywhere from here. We wanted to have room for our dog and child and we found a 2 bedroom with kitchen here. The pool is indoor and heated and made a nice break for us.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ParksPix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, December 12, 2012
Welcome to Kelowna and Thank You for sharing your review.

We are glad a pet friendly designated room was available during your stay while searching for a home. Thank you also for highlighting the convenience of our location and the indoor pool and hot tub.

Now that you are living in Kelowna, you’ll soon find many friends and family will enjoy visiting you here. If we can help accommodating them, let us know. And for those traveling without pets, many of our pet free rooms and suites are located in our courtyard, away traffic sources. Our staff are always available to assist and can be easily reached at 1.800.667.6133.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashcroft, Canada
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 4, 2012

Recently had to visit Kelowna again and with no hesitation called Kelowna Inn and Suites. Asked for ground floor room and it was waiting when my wife and I arrived. As I had stayed previously they upgraded us to a king size bed. Firm mattress, very clean and just nice. Perfect continental breakfast, juice was cold and coffee was hot. On check-in the desk clerk called me by name...nice touch.
Certainly would stay here again and again.

Room Tip: Rooms facing the courtyard are quieter.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 21226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina Lake, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2012

Good staff, clean rooms, resonable price,central location, nice indoor pool and hot tub area. We stayed for 5 nights with a toddler and would stay there again when in Kelowna. It was surprisingly quiet and the room was a good size for us and our son. My husband loved the Keurig in the lobby and the basic ammenities in are room were perfect.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review, October 17, 2012
Thank you for sharing your review.

We’re glad you were able to enjoy the indoor pool and hot tub. The Keurig machine in our lobby is available 24hrs and makes a selection of delicious coffees and teas. Many guests appreciate this little comfort.

Thank-you for choosing to stay at the Kelowna Inn & Suites and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kelowna Inn & Suites

Property: Kelowna Inn & Suites
Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 34 Hotels in Kelowna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
Official Description (provided by the hotel):
A reborn classic hotel in the heart of Kelowna. Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna, close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan Valley offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (2017) indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry. ... more   less 
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Also Known As:
Kelowna Hotel Kelowna
Kelowna Inn And Suites
Kelowna Inn & Suites Okanagan Valley

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