We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Kelowna Inn and Suites”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Kelowna Inn & Suites
Ranked #18 of 34 Hotels in Kelowna
Reviewed September 7, 2012

The front desk is open 24 hours with friendly and knowledgeable staff. Web sites list an exercise room as one of the amenities though and there is no exercise room. Nice indoor pool and hot tub though. For those who like exercise, a stroll down Bernard Street a couple of blocks behind the hotel and parallel with the highway will take you to downtown and the waterfront. It takes about half an hour of walking to get to the waterfront. Much better walk than the highway.

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FellowTraveler937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this reviewResponded September 21, 2012

Indeed, the Kelowna Inn & Suites does not have an exercise facility and we apologize for disappointing you in that regard. We are diligent in keeping our web listings up-to-date, although we have never offered a fitness room, it is puzzling as to why it is listed on a web site. Some 3rd party listing sites provide information about our property without our knowledge and may not display the most current information. Thank you for bringing this to our attention. Of course we'll do our best to inform the publisher.

The walk through downtown is a great option. An indoor option is Goodlife fitness, which opened a large new facility across the street recently. Excellent maps are available to our guests and our staff can direct you to walking and cycling routes through the city.

Thank you for sharing your review and we would be delighted to welcome you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (320)
There are newer reviews for Kelowna Inn & Suites
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

238 - 244 of 320 reviews

Reviewed September 6, 2012

We stayed in the 3 queen loft suite and it was perfect for our family. Found the room to be clean. Staff were very friendly and accomodating. Nice continental breakfast included. I would stay here again with our family.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RosslandRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this reviewResponded September 11, 2012

We are happy you enjoyed your stay in a 3 queen loft suite. All our staff take pride in their work to ensure your stay is comfortable and enjoyable. Thank you for choosing the Kelowna Inn & Suites and we hope to welcome you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

The interior is old but clean and spacious, even for 4 kids and 2 adults. Our room was very quiet and not disturbed. The free breakfast was minimal. The price was in the average price for room of this quality.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DocSylvain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this reviewResponded September 11, 2012

Thank you for taking your time to share this review. We are delighted you enjoyed your stay with us in Kelowna. The free continental breakfast offers a wide variety of self serve times. In addition to toast, bagels and muffins, the selection includes fruit, yogurt, and hot and cold cereal. Our property, inside and out, is continually upgraded throughout each winter season. We would be delighted to welcome you back to see our improvements taking place again this fall.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

My daughter and I spent a night in the lovely decorated tower...We found it spotless and the service friendly and informative...The price was right for summertime as it included breakfast. I would recommend to family and friends

Room Tip: Ask for the tower.
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ladyb1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

overpriced for what it is, like most of the independents in kelowna. old and tired interiors, pathetic free breakfast, just not worth it. staff weren't bad, just overall a very mediocre motel at high prices

  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank frater93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this reviewResponded September 11, 2012

Thank you for your review. Many guests find excellent value in our continental breakfast and have left many positive reviews regarding our property, guest rooms and indoor pool amenities. I'm glad you found our staff helpful. I'm sorry you found our property and breakfast disappointing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

We would definitely stay here again. The staff was very friendly, the price was very reasonable and the kids loved the swimming pool on site. A nice breakfast in the morning as well. We would recommend this for sure.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Stephanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this reviewResponded August 31, 2012

Thank you for choosing the Kelowna Inn & Suites for your stay in Kelowna. Indeed the indoor pool is a popular attraction for many guests. We appreciate the kind remarks and hope to welcome you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

Within an hour after checking in we noticed black sludge in the bathroom sink, we went to the front office who said they would deal with it. We left for a few hours and when we came back the sink had been unclogged but the stench of draino or other product they used was unbearable. They should have aired out the room after using such a toxic product. The sink was left with the sludge marks still in it. We were booked in for two nights, that evening the people upstairs were dragging their chairs across the floor from 10pm on...we went to the front desk the next day to see if they could ask the upstairs guests to pick the chairs up to move them instead of drag them. We were told that that would be not be a very friendly thing to do, so I said not to worry that I would go and tell them myself. I was not impressed with the front desk clerk at this time. As there were no other rooms available we were stuck! The following day we left for a few hours, came back and noticed that the maid service had been in...the black sludge still remaining in the sink, the only thing that had been done was the beds, garbage and some towels. I certainly would not recommend this motel to any of my business colleagues or friends.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Theresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this reviewResponded August 31, 2012

Dear Guest, The situation you describe does not reflect our service standard nor our operating procedures. My sincere apologies for your less than satisfactory stay.

Standard practice is to clean drains mechanically. Chemical drain cleaners are rarely used, only when all other methods do not produce results.

Daily our housekeeping staff will make your bed(s), remove garbage, clean the entire bathroom (sink, counters, floor, tub and shower, mirror, toilet), replace wet towels, restock supplies such as coffee and teas, and vacuum the floors.

Guest Services does listen to your requests and make every effort to ensure your comfort.

We would be delighted to welcome you back to the Kelowna Inn & Suites. I would be happy to personally oversee your next stay with us to ensure your comfort. Please contact me directly at michael@kelownainn.com or 250.762.2533 ex 504

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kelowna hotels
Central City
Holiday Inn Express Kelowna
Comfort Suites Kelowna
#5 of 34 in Kelowna
685 reviews
Central City
Accent Inn Kelowna
Accent Inn Kelowna
#9 of 34 in Kelowna
384 reviews
Show Prices
Show Prices
Show Prices
Central City
Best Western Plus Kelowna Hotel & Suites
Central City
Coast Capri Hotel Kelowna
Central City
Fairfield Inn & Suites by Marriott Kelowna
Show Prices
Show Prices
Show Prices

Been to Kelowna Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kelowna Inn & Suites

Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 34 Hotels in Kelowna
Price Range: $92 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
Official Description (provided by the hotel):
A reborn classic hotel in the heart of Kelowna. Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna, close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan Valley offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (2017) indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Priceline, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your Kelowna Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kelowna Inn And Suites
Kelowna Hotel Kelowna
Kelowna Inn & Suites Okanagan Valley

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing