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“Next best sleep from home”

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Best Western Plus Kelowna Hotel & Suites
Ranked #3 of 33 Hotels in Kelowna
Certificate of Excellence
GreenLeadersGold level
Reviewed April 2, 2014

Staff is always plesant and willing to assist in any way to make you stay a plesant one. I am always treated with respect, no matter how dirty i might look or what i am wearing after a long days work out side. I rate this Hotel as the Best in Kelowna! Thank you

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded April 21, 2014

Thank you very much for your great review! I am so glad to know that your sleep is always comfortable here (we do have terrific beds from Simmons Beautyrest) and that the hotel team treats you in a professional, respectful manner at all times. I do truly appreciate your loyalty in choosing to stay with us when in Kelowna.

Many thanks again for your great comments. We'll look forward to welcoming you back again sometime soon!
Best regards,
Rosemary Paterson

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870 - 876 of 1,208 reviews

Reviewed March 30, 2014 via mobile

We had a wonderful stay, I have never met a friendlier, more accommodating staff. Everything was clean, the beds were firm but comfortable and the complementary breakfast buffet was delicious with a good variety and they were putting fresh food out right to the last minute. 10 out of 10 I will definitely be checking in again!

Stayed: March 2014, traveled with family
Thank Seva W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded April 21, 2014

Wow! Thank you so much for the wonderful review! I am so pleased that you enjoyed your stay and that the hotel team were friendly and accommodating to your needs. I will look forward in sharing your comments with my team!

Thank you again. We will hope to welcome you back again sometime soon.
Best regards,
Rosemary Paterson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014

The exterior of this hotel is deceiving. While the outside comes across a little dated and dingy, don't be deceived like I was, This is an incredible hotel. Even the a standard room is huge and beautifully appointed. Everything was excellent: The pool was a lovely warm temperature, room was clean and well maintained, and beds were comfortable.
Additionally, staff at the hotel were friendly and accommodating. Our room was on the first floor, however our three year old is enamored with elevators. Since the elevators are accessible only by appropriate room cards, the front desk clerk took our daughter on a ride.
We will definitely be back!

Room Tip: You can't go wrong, even with a standard room. Fabulous!
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  • Stayed: March 2014, traveled with family
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Thank jillybean238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded April 21, 2014

Thank you so much for your terrific review! What a pleasure to read about your wonderful stay and to know that my team took care of you and your family.

Thanks again for sharing your great comments! We will look forward to welcoming you back in the future.
Warm regards,
Rosemary Paterson

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Reviewed March 26, 2014

We arrived early and our room was ready. It was very clean and well stocked. The staff were very friendly and answered all our questions with ease. We went for a swim in the salt water pool and it was wonderful. The hot tubs were being serviced but were up and running in no time and they too were great. Could be a little hotter maybe but there were children there so that might account for the lower heat. The breakfast was really good and there was plenty to choose from, fresh and hot. Great location for restaurants and shopping. We also went into their wonderful spa where Sharon took care of us. Beautiful and relaxing.

  • Stayed: March 2014, traveled as a couple
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Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded March 28, 2014

Thank you so much for your terrific and thorough review! I am very pleased that you enjoyed your stay with us and were able to experience so many areas and services of the hotel facility. The team will be very happy to know that their efforts and services are appreciated.

Thanks again for sharing your great comments. We will hope to welcome you back in the near future!
Best regards,
Rosemary Paterson

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Reviewed March 24, 2014

We arrived earlier than check-in time but a room was available. Breakfast was varied, ample and tasty. Room and amenities were quite adequate and bed was comfortable. Easy access to airport and neighborhood visited.

Room Tip: Room on ground floor was easily accessible.
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  • Stayed: March 2014, traveled on business
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Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded March 28, 2014

Thank you for your very kind review. It is wonderful to know that you enjoyed your guest room, amenities and our complimentary hot breakfast buffet with its wide variety of options.

We will look forward to welcoming you back in the future. Thank you again!
Sincerely,
Rosemary Paterson

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Reviewed March 24, 2014

Excellent place to stay after a ski trip before departure at the airport. Do not be discouraged by the poorly designed entrance to the lobby. The dinner menu at the restaurant is excellent. I never would suggest burgers even though they are on the menu. The wine list has a number of good local selections.

  • Stayed: March 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Janis E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded March 28, 2014

Thank you for your great review. I am pleased to know that you had a wonderful stay and enjoyed our onsite restaurant. We are excited to announce that this Spring we will be painting the exterior of the hotel which will enhance the entrance to the lobby.

Thank you again for your review. We will hope to welcome you back in the near future.
Sincerely,
Rosemary Paterson

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Reviewed March 21, 2014

My wife and I booked a king sized bed here for our 32 anniversary. The staff was excellent, when we registered they gave us the the 8th floor tower room. Wow, jacuzzi tub, fireplace, complimentary bottle of wine, chocolates and a Happy Anniversary card. The south facing view with balcony was really nice.

They go out of their way to take care of their guests.

Thanks again!
We will be back.
Rob/Terri

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded March 28, 2014

Thanks Rob and Terri for such a wonderful review! And congratulations on your 32nd anniversary!! I'm so pleased that you enjoyed your stay with us and thank you for sharing your terrific comments with our readers.

We'll hope to welcome you back sometime soon!
Best regards,
Rosemary Paterson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
Price Range: $109 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Official Description (provided by the hotel):
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley

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