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“Good hotel with great buffet breakfast”

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Best Western Plus Kelowna Hotel & Suites
Ranked #3 of 33 Hotels in Kelowna
Certificate of Excellence
GreenLeadersGold level
Reviewed May 26, 2011

Stayed here en route to Rockies. Good comfortable hotel with massive rooms. Very clean and comfortable beds. Had an iphone docking station which was the only hotel in 5 we stayed in during our visit to Canada. Great breakfast, buffet style. We were welcomed by the concierge as we arrived and as we left we were given fresh fruit for our journey - a nice touch!

  • Stayed: May 2011
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1  Thank briers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patersonKelowna, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded June 8, 2011

Thank you for your wonderful review, especially as I realize that you've likely just returned to Ireland from a 2 week tour coach holiday in Canada.

I am very pleased to hear that you enjoyed your spacious "deluxe" room and all the amenities including the ipod docking station. We have many different room types from standard tower or courtyard rooms, to deluxe rooms, to kitchen suites to executive rooms to hypo-allergenic rooms with cork flooring. Something to suit everyone but all rooms include the same high end amenities such as the ipod docking station, bathrobes, slippers, fridges, 40" flat screen TV.

Our full breakfast buffet will be moving in the next month to be in our newly renovated contemporary restaurant "ORA kitchen & bar". This will be an exciting change and will increase our breakfast options even more...and this will still remain complimentary to our guests!

Again, that you for sharing your comments with other reviewers.
Sincerely,
Rosemary Paterson
General Manager

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1,113 - 1,119 of 1,208 reviews

Reviewed May 16, 2011

When my husband & I stay in Kelowna, we always stay at the Best Western. We find that all the staff are pleasant, helpful and willing to go the 'extra mile" to make our stay comfortable. The rooms are clean, beds are very comfortable, the hotel is in a really good location for shopping or dining out. The pool is spotless, neat & tidy. The complimentary breakfast offers a good variety. Can't say enough good things about this hotel. We will be back soon, as far as we are concerned, this is the best place to stay in Kelowna.

Room Tip: King suite with jacuzzi tub!
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  • Stayed: May 2011, traveled as a couple
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Thank funinthesunduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patersonKelowna, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded May 18, 2011

Thank you so much for your wonderful review which I will be pleased to share with all the hotel team! It is rewarding to see that our guests appreciate the facility and all its amenities and that our efforts to provide a clean, comfortable "home away from home" environment are appreciated!

We will look forward to welcoming you back to the hotel in the near future!
Sincerely,
Rosemary Paterson
General Manager

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Reviewed May 12, 2011

We stayed at this hotel while visiting Kelowna to support our daughter's volleyball team at a tournament. This hotel was perfect for a team. There is an excellent continental breakfast served in a spacious and bright dining area. This area was also a good meeting place for the team later in the day (and a spot to watch playoff hockey with the group). Another advantage for groups is the grass courtyard next to the pool and hot tub area.
While the team stayed in the low rise, we stayed in the tower. Our room was clean and modern with a nice flat screen tv and a balcony with chairs. Try to get a room higher up in the tower. The view of the surrounding mountains is very nice.
The hotel itself is in an area that can only be described as urban sprall: big box stores for miles along a busy arterial road (highway 97). While it is not the most rustic or relaxing setting, the advantage is that it is close to restaurants and shopping. There are numerous decent chain restaurants within walking distance (Cactus Club, Boston Pizza, East Side Marios). The hotel itself has a pub detached from the main building by a breezeway.

  • Stayed: April 2011, traveled with family
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Thank NorthVanDMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patersonKelowna, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded May 16, 2011

Thank you for taking the time to write this terrific review. It is so wonderful to know that the amenities of the property, such as the complimentary breakfast and the condition and amenities of the guest room, are appreciated by our guests. Our team takes great pride in ensuring that all details are taken care of and that our guests are comfortable and enjoying the amenities that we offer.

The breakfast area (the "Atrium") will be moving into our new ORA restaurant during the summer which will be an exciting change offering freshly made eggs, bacon and sausage and much more, yet still remaining complimentary to the guest. ORA will be a contemporary restaurant offering daily breakfast, lunch and dinner. Our Sports Pub will continue to be open from noon to 1am daily.

Thank you again for sharing your thoughts with all viewers and we will hope to welcome you back in the near future.

Sincerely,
Rosemary Paterson, General Manager

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Reviewed May 3, 2011

I was pleasantly surprised when our soccer team was booked into this chain hotel in Kelowna for a weekend tournament. What we discovered upon arrival (after a seamless booking process) was a clean, well-organized hotel from check in to check out. The staff were courteous and friendly and the beds were comfortable (although small...queen-sized). The facilities are centrally located and we enjoyed nearby restaurants and soccer fields. I would highly recommend this hotel to teams and families.

  • Stayed: April 2011
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Thank Mahulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patersonKelowna, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded May 16, 2011

Thank you for your wonderful review of our property. I was very pleased to hear that you enjoyed your stay with us. We strive hard to ensure that we offer facilities and amenities that meet (or exceed) the needs of our guests. The grass courtyard and walk out patios or balconies for all guest rooms is an example of our uniqueness. This allows the guests to enjoy both the inside of the hotel and the outside.

All our beds in the hotel are either queen or king. They either come with one or 2 queens or one king per room. And they offer a great sleep!

Thank you again for taking the time to share your comments. We'll look forward to welcoming you back again.
Sincerely,
Rosemary Paterson, General Manager

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Reviewed December 20, 2010

We stayed for 5 nights during August while we touored Wine Country. The staff was very helpfulk in arranging a perfect Tour for us. It turned out that our first choice of tours was booked, however the staff arranged with Club Tours and we were very pleased that the first choice was booked.

We had an excellent stay. Our Courtyard view was pleasing, our room was amazing for the price, they serve an great Breakfast every morning -- many selections. You are close to shopping, restaurants, and only a few minute drive from down town.

All in all, we would highly recommend this Hotel to travellers.

A & W Kerr

Stayed: August 2010, traveled as a couple
Thank Roving_Hatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patersonKelowna, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded December 21, 2010

Thank you for you great review of the property. The winery tours are a wonderful way to see different areas of the Valley and of the many wineries themselves. It's great to be driven around with a driver providing details of the area.

I am pleased to hear that you enjoyed the courtyard rooms with their patios or balconies facing the grass courtyard and enjoyed the full hot breakfast buffet. Hopefully you also had a chance to utilize the pool, hot tubs and spa facility.

Thank you again for your thoughtful review.
Sincerely,
Rosemary Paterson

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Reviewed December 1, 2010

Excellent hotel. Prompt, courteous staff. Well priced for the amenities. Always try to stay here when I am in Kelowna.

  • Stayed: November 2010, traveled as a couple
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Thank jamesfalkener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patersonKelowna, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded December 3, 2010

Thank you for you positive comments about our property. I am very pleased to hear that you enjoyed your stay once again and appreciate the amenities of the facility. It is always a pleasure to share these compliments with my hotel team.

Many thanks again and we'll look forward to welcoming you back in the future.
Sincerely,
Rosemary Paterson, General Manager

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Reviewed November 18, 2010

Booked the BW Kelowna based on tripadvisor reviews and so glad that I did. During the four day stay, I found all the staff to be exceptionally friendly. I stayed in the tower and the view was great and the room had a comfy bed and clean and quiet. The hotel has lots of stores and a few restaurants within walking distance.

  • Stayed: October 2010, traveled on business
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1  Thank amuse_easily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patersonKelowna, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded November 22, 2010

Thank you for your kind comments regarding your stay with us. We truly appreciate the positive comments as I share them with our team letting them know that they are making a difference and enhancing our guests' stays. I am so pleased that you enjoyed your tower guest room (although we do have many other options throughout the facility) and all the amenities.

Thanks again and hopefully you'll be returning soon!

Sincerely,
Rosemary Paterson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
Price Range: $109 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Official Description (provided by the hotel):
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley

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