How can it be when owner is present the place runs smooth and when she is not there I have now had 3 not very good experiences including today. Walked in, no greeting, sat myself down, waited to see anyone come over, no, went to get my own menu, both servers ignored my existence and as far as I know I am not a ghost, was not even wearing white. Got a server's attention finally and not warmly greeted and no sorry and all I got was a grumpy face. ordered right away, was not asked how things were which the food is always good, left zero tip though and got a frown pretty much for that. Wow, I am not rushing back, good food and all!