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Reviewed July 9, 2019 via mobile

It is not every day that you meet a front desk clerk like Allison. She is friendly, knowledgeable, has a positive spirit, and always seemed to be there! . Allison has a definite future as a hotel manager.

Date of stay: July 2019
Trip type: Traveled with family
Thank steverP9359FX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2019 via mobile

What a great place. Clean and friendly and the pool and waterslide was a hit with the kids. They loved making their own breakfast too. The breakfast was excellent but somewhere to cook the oatmeal would help. Adding hot water is not enough, just saying.
The staff were so friendly and helpful even giving us almost adjoining rooms
Thanks for a great weekend.

Date of stay: July 2019
Trip type: Traveled with family
Thank mere50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CSK G, General Manager at Comfort Suites Kelowna, responded to this reviewResponded July 10, 2019

Thank you so much for sharing your comments with Trip Advisor
I am so pleased that you enjoyed your stay and the family enjoyed all the amenities.
I do hope that we are able to welcome you back in the future.
Kind regards

Carla Carlson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2019

The hotel staff were friendly and courteous overall. We had a bit of an issue getting housekeeping to come back to clean the room since our infant was asleep when they initially came to clean. They gave us clean towels in the meantime. Clean rooms, front desk area, restaurant and pool area. Complimentary breakfast was adequate and similar to comparable offerings at similar hotels. We would go back.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank throw-me-a-bone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 3, 2019 via mobile

So wonderful! The GM was amazing, she really bent over backwards to help us out. The room was very clean and well layed out. The pool was a nice temperature and very clean. The gym wasn't that great, but Anytime Fitness was right next door so it didnt matter (I'm a member). Would definitely reccomend!

Date of stay: June 2019
Trip type: Traveled with family
Thank fearlessflirt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CSK G, General Manager at Comfort Suites Kelowna, responded to this reviewResponded July 4, 2019

Thank you so much for taking the time to share your comments with Trip Advisor. I am so pleased that you enjoyed your stay and found the room to have best features for your stay. We agree- Anytime Fitness is the perfect offsite option that we have access to when our onsite centre isn't suitable- I am glad you enjoyed it.

Thanks truly for your recommendations- and we look forward to welcoming you back to Comfort Suites Kelowna on your next travel through our region.

Kind regards,

Carla Carlson
General Manager
P.S.- thanks too for the kind words:)

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Reviewed June 30, 2019

The price is reasonable for Kelowna in June. The beds are comfortable. It's a little ways from downtown and quiet. The front desk staff was friendly and efficient. We didn't use any of the amenities. The parking is outside and free and it felt like a safe area to leave our vehicle parked. I would stay here again.

Date of stay: June 2019
Thank sweeneytoad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CSK G, General Manager at Comfort Suites Kelowna, responded to this reviewResponded July 1, 2019

Thank you so much for taking the time to share your comments on Trip Advisor.

I am so pleased that you enjoyed your time with us and found your stay to be friendly, safe and enjoyable. May I wish you the best always.

Come back soon.

Kind regards

Carla Carlson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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