So wonderful! The GM was amazing, she really bent over backwards to help us out. The room was very clean and well layed out. The pool was a nice temperature and very clean. The gym wasn't that great, but Anytime Fitness was right next door so it didnt matter (I'm a member). Would definitely reccomend!More
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The price is reasonable for Kelowna in June. The beds are comfortable. It's a little ways from downtown and quiet. The front desk staff was friendly and efficient. We didn't use any of the amenities. The parking is outside and free and it felt like a safe area to leave our vehicle parked. I would stay here again.
Thank you so much for taking the time to share your comments on Trip Advisor.
I am so pleased that you enjoyed your time with us and found your stay to be friendly, safe and enjoyable. May I wish you the best always.
Come back soon.
Kind regards
Carla Carlson
General Manager
We stayed at this hotel again . And we love it as much and more each time ! The front desk staff is so friendly and helpful . This time we were able to chat with the hotel manager as well . She is great with guests . And has done an amazing job with the upkeep and comfort of this hotel . The rooms are spotless . The beds and pillows are comfy . The pool and hot tub clean and a nice area to relax and hang out . The continental breakfast has a great variety and is presented well ! We couldn’t ask for a better hotel ! Thanks for making our stay so enjoyable !
Thank you ever so much for taking the time to share your comments on Trip Advisor.
I am so pleased that you find our team to be friendly and helpful. I truly do also appreciate your wonderful comments regarding our maintenance and housekeeping team. I do agree, the free morning hot breakfast really is wonderful- thanks for all your accolades. But truly- THANK YOU ever so much for your repeat stays.
Its our pleasure to welcome you to the Comfort Suites Kelowna and we hope to see you again this year. For now, may I wish you a Wonderful HAPPY CANADA DAY.
Kind regards
Carla Carlson
General Manager
Overall, it's a good hotel and the staff were incredibly helpful. It's about 10 minutes north of downtown Kelowna. Great to have breakfast included, makes things easier in the morning. Didn't go in the pool, was small and wasn't very deep. You get access to Anytime Fitness next door, but I didn't take advantage of that feature.
On one of my nights, the room above was occupied and could hear footsteps.
The main reason for me not returning is the curtains - though there is a white liner, the curtains themselves only stay on the side (can't be pulled closed) so light streams in at sunrise (and wakes me up). If the curtains pull across, it would create a blackout affect. From pictures, that is the experience I thought I'd have. And what I need for good sleep.
In my suite, bathtub safety is a concern - typically the faucet/drain on a tub is on the same side as the toilet. That way, you don't have to step in under the showerhead. If someone needs to step out (forgot something), water sprays onto the bathroom floor and creates a safety hazard.
3. Less important but something I noted: closet door has closers on the hinges so it won't stay open. Air circulation is important if your clothes are slightly damp and need to be hung.
If you don't need blackout curtains to sleep past sunrise, then it's a good option.
Thank you so much for taking the time to share your comments with Trip Advisor. I am so pleased that you found our team to be incredibly helpful. Your Postive Feedback is truly appreciates.
I do apologize for the Noise above you- but I am glad that it was only one night; I have no record of the front desk being called- but please never hesitate to advise such as we do call the guests to ensure every one has a great stay.
Thanks too for the comments regarding safety. Thanks too regarding the black out curtains- I am so pleased to let you know that new curtains have been placed on order for the entire hotel- so please come back soon!
May i wish you all the best always,
Kind regards
Carla Carlson
General Manager
I really enjoyed staying in this hotel.
Staff are friendly, hotel is clean and quiet with excellent service....
I like hotel's breakfast.
Alison and Delila have a warm welcoming to the guests.
I will definitely recommend this hotel to my friends and family.
Wonderful comments! Truly thank you so much taking the time to share your feedback with Trip Advisor.
We are thrilled to receive your recommendations to your family and friends- Thank you ever so much. I am pleased that you found our front desk team to be warm and welcoming and that you enjoy your morning hot breakfast. We have recently added a smaller waffle in addition to all the tasty hot and cold items.
May I wish you all the best and we hope to welcome you back on your next stay in our Region
Kind regards
Carla Carlson
General Manager
the room was perfect, the location is excellent, access is easy, staff are excellent, the pool was perfect!!! Breakfast was ideal, Checkin was smooth & quick, housekeeping dept. had everything perfectly cleaned from the lobby, to the elevator, to the hallways, and the fridge, closets, etc all perfect
Thank you so much for taking the time to share your wonderful comments with Trip Advisor.
I am so pleased that you enjoyed your stay. Thank you for acknowledging our housekeeping team along with the front desk team. Its always nice to welcome great guests- so truly thank you ever so much and we hope to welcome you back on your next travel to Kelowna.
May I at this time wish you all the best always,
Kind regards,
Carla Carlson
General Manager
