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“Quick Get-away” 4 of 5 bubbles
Review of Comfort Suites Kelowna

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Comfort Suites Kelowna
Ranked #7 of 34 Hotels in Kelowna
Certificate of Excellence
GreenLeadersSilver level
Calgary
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Quick Get-away”
4 of 5 bubbles Reviewed May 22, 2013

This was a very decent and clean hotel over-all. Pool and slide was nice (wish it was opened later - only till 10), breakfast had a variety of selection, rooms were decent size and clean.

Reason it didn't get the full rating was because there was food left in the fridge. Placed the container in the hallway by the window, and it was still there when we left the next morning.

Other then that, a decent stay. Also, located beside Blue-fin sushi (I think that was the name)...a great small and modern Japanese restaurant.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Subiegt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review, May 27, 2013
Thank you for your comments. I am pleased that you enjoyed your stay. Truly thank you for providing us with the feedback as this allows us to ensure that make the correction actions to ensure that all fridges are checked on checkout. thanks again - and all the best always,
Carla Carlson
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

588 reviews from our community

Traveler rating
    313
    193
    50
    21
    11
See reviews for
220
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103
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Calgary, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 20, 2013

We stayed at the comfort inn for 5 days and will definitely be back again and suggest this hotel to friends and family!! We were greeted by Lee at the front desk and he was awesome!! We saw Lee everynight when we got back to the hotel and it was so nice to be greeted by name! Throughout our stay we had the pleasure of your friendly staff helping us find things to do workplaces to see! The housekeeping staff did an awesome job with our room and always set out our daughter's teddybear on the bed waiting for her return!

Our room was the perfect fit for our family of 4 and my parents...we had a family suite with 2 restrooms and a separate bedroom for my parents to have privacy! We travel together alot and it's hard to finds a room that fits our needs so this was great!

The breakfast is great and a wonderful way to start the day. The staff in the breakfast room were great always there with a smile and keeping everything fresh and full! Hot waffles were definitely one of the favorites!

The pool and watershed were a hit for the whole family and kept us busy during our visit and when we weren't in the pool we were just relaxing in the hot tub!

Thank you for such great experience!

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review, May 27, 2013
Thank you so much for the wonderful and postive comments. We truly are pleased you enjoyed your 5 day stay with us and were able to use all the amenities. We do hope to welcome you back in the future.
All the best
Carla Carlson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 18, 2013

This hotel is the best. It is like your home away from home. There could be weddings, tournaments, and birthday party's but the staff will still find time for you. The staff is super friendly especially lee, sheneice and the operations manager alwyn is friendly too. This hotel is awesome the pool is fantastic and the water slide is super fast. In my book I would rate this hotel a 5/5

Room Tip: All the rooms are great
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank simon d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 9, 2013

We had the pleasure of staying with the Comfort Suites crew in Kelowna during our Calgary-to-BC trip back in April.

The front desk staff were amazingly accommodating and helped us with making some last minute changes when we first arrived. Being with 45+ teens plus chaperones in such an environment was surprisingly a breeze. The kids had room to both work and relax, the pool/slide kept them busy and wore them out completely for one of our evenings. When we, as chaperones/teachers or the kids needed something, they staff were more than happy to help us out. Fantastic service!

Each morning the kids were well-fed through the breakfast bar (producing a huge lineup for the blueberry waffles!) and the dining room held plenty of space for our group along with the other residents. All the rooms were spacious, meticulously clean and accommodated our crews easily. Most rooms had 4 kids and there was more than enough space for them and all their miscellaneous stuff.

We accidentally left a few jackets behind in one of the boys' room and having discovered the error when the housekeeping crew went in to clean up, they contacted us and helped to get them shipped back to the school to return to their owners. If nothing else can be said, it is this - the management and staff of this place went above and beyond! We were so gracious for their time and impressed with their professionalism.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review, May 27, 2013
Thank you ever so much for the wonderful write up regarding our hotel! Your entire group was very polite, respectful to our team and mindful of our corporate guests; Congratulations to you as I am sure your students' wonderful attitude and behavior was sincerely a reflection inspired by the escorts and teachers. I Commend you for doing an amazing job and we truly would LOVE to welcome Willow Park Band in the future - all the best for a successful 2013!
Warm Regards,
Carla Carlson, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Our great stay at the Comfort Suites added to our great weekend getaway.
The beds are very comfy, hotel is clean, staff is friendly, and to top it off the breakfast was a great way to start the day.
Will most definitely return!

  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GigZim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review, May 28, 2013
Thank you so much for providing such wonderful feedback. It is always a pleasure ensuring our guests have a great stay and enjoy all of award winning amenities. Thank you so much for your time too to submit your comments. I truly look forward to welcoming you back in the future.
Warm Regards,
Carla Carlson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canmore, Canada
2 reviews
5 of 5 bubbles Reviewed May 5, 2013

We stayed 3 nights for our son's wedding. Our suite was more than large enough for the bridal party to prepare for the wedding. The staff was wonderful. At our check in time there were so many people checking in - the hotel was booked full. Sherri and Carla were exceptional. The hotel was already 2 staff short that day. Sherri and Carla, made sure everyone received welcoming attention. The housekeeping staff made sure that our needs were attended to. Breakfast was good and the breakfast room clean. The hotel is close to shopping. A 30 minute walk to Orchard park mall.
The hotel was quiet despite the many young hockey players and dancers and families staying there for the weekend. Thank you Comfort Suites. We will definitely recommend.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maggie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review, May 27, 2013
Thank you so much for your wonderful comments. We are thrilled that you enjoyed your stay and were able to try out the many shopping areas and restaurents too in our area. We do look forward to being able to welcome you back as your explore our beautiful city. Thanks again,
Carla Carlson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 28, 2013

We have stayed at this hotel numerous times and have found it to be good value and convenient. However, when I called to book a room for a stay on May 4th, I was told that there was a two night minimum. I find this unreasonable for a property such as this, on a non-long weekend in May. Sometimes you only need a room for one night...

Stayed April 2013, traveled on business
Helpful?
Thank TravelBug1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review, April 30, 2013
Thank you so much for taking time to comment regarding future stay. I have just checked inventory and stay restrictions and find that a one night stay can in fact be secured for this Saturday night. If you can call me directly 250 861 1110- I would be pleased to make your reservation- we have at this time, about 4 rooms available at the hotel. Although it is not a long weekend in Kelowna, many of the hotels are quite busy this upcoming weekend; Friday in fact has been sold out for weeks; approximatelty one week ago, I did have a two night stay minimum for Friday arrivals as we had so little available. I do hope you understand. But by all means- please call me directly - Its 11:15 April 30.- I would love to hold room for you- especially as you have enjoyed our hotel in past- we would be thrilled to welcome you back.

All the best- Carla Carlson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Kelowna

Property: Comfort Suites Kelowna
Address: 2656 Highway 97 N, Kelowna, British Columbia V1X 4J4, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kelowna
#2 Romantic Hotel in Kelowna
#3 Business Hotel in Kelowna
#4 Green Hotel in Kelowna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Kelowna 3*
Number of rooms: 83
Official Description (provided by the hotel):
One of Kelowna's Newest Hotels! The Comfort Suites offers gold award winning guest services and spacious contemporary decor. All suite hotel with FREE hot breakfast, indoor waterslide and splash pool, FREE wireless internet, cardio and business centre. Collect reward points for more free stays! Top awards for Trip Advisor in Kelowna and top 15 in Canada for Trip Advisor. Great Place to Stay:Great Rooms & Great Staff. - Comfort Suites Your Central Location to Kelowna and Okanagan Valley. Ski, Golf, Wine Business - Enjoy your time at the Comfort Suites. ... more   less 
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Also Known As:
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley

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