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“simply the best”

Ricardo's Mediterranean Kitchen
Ranked #69 of 654 Restaurants in Kelowna
Certificate of Excellence
Price range: $25 - $100
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Business meetings, Romantic
Dining options: Late Night, Dinner, Reservations
Dining style: Casual Dining
Neighborhood: Highway 97
Description: Tucked away in beautiful Lake Country, you'll find an oasis at the end of the road where great food,service and atmosphere await you. Take the drive and come and see us soon.
Reviewed October 12, 2012

If you haven't tried it yet, you must. Its our go-to for all special occasions. The food is always perfect and the atmosphere is lovely. Ricardo makes excellent pastas, greek ribs, pernod prawns, stunning salads, and even a fig and duck dish from a special wine pairing event. Call and make reservations!

Thank SarahEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 - 190 of 248 reviews

Reviewed September 7, 2012

Recently had a supper at Ricardo's to celebrate a family birthday. A relative had suggested this restaurant as it was close to their residence.
Ambiance was delightful, service was polite and attentive, wine list was reasonable and above all, the food was excellent. I will happily return and how fortunate for my relatives to live so close. We'll be back!

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Thank TCHKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

Of our entire group of 12, 10 people agreed that Ricardos has gone down hill. They
projected a definite attitude when it came to service. The food is no longer worth the money. We eat at 5 star priced spots all the time and this wasn't worth it.
The "bar manager" served us and forgot our drink orders, he took forever bringing them.
When we asked for fresh wine glasses as we ordered 6 bottles of $60 wine and became snarky when we poured our wine into dirty glasses because he had been back to the table without them twice saying, "why did I bother?". When questioned why the popular beet salad had been taken off the menu, the owner said, "because the cooks say it's too much work to slice the beets." really??
It's a long drive to get to Ricardos and they clearly don't need my
business... Enjoy all of your success!
I posted this review initially on Open Table and wouldn't have bothered posting it here but the owner, after seeing that post, tracked me down and harassed me on Facebook slinging a bunch of nasty insults to me and my family. Really??

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7  Thank LOVEGREATSERVICEPLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makingittastegood, Owner at Ricardo's Mediterranean Kitchen, responded to this reviewResponded September 17, 2012

When inquiring about the legitimacy of this customers complaint, we the owners managed to speak to via Facebook or email to the bulk of the guests at this table on the evening in question. Everyone expressed that he did not speak for them and were not disappointed in anything at Ricardo’s except for the embarrassing behavior of their host that evening. Embarrassing enough that even the complainant’s mother, one of the guests that evening, had heard enough and left for the night. Our bar manager while being verbally accosted by him, did very well not to worsen the situation by keeping his emotions in check somehow. This patron has been in 3 or 4 times recently with each time being worse than the last with his unacceptable behavior to our staff. Fortunately for us we may have seen the last of him. Unfortunately for other local establishments, you will undoubtedly have to deal with this “customer nightmare”.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

We just had the most horrific experience at Ricardo's Mediterrean Restaurant in Kelowna.
We have been going to Ricardo's since it opened although we have not been there in the last few years. This occasion was a birthday dinner and we had heard that the blackened prime rib was exquisite. We arrived and were seated immediately and ordered a bottle of wine. While others who arrived after us seemed to be receiving their drinks we waited for 25 minutes before our wine finally arrived. Not a good sign!!! We ordered the blackened prime rib and while the sauce was delicioius the meat was extremely tough --- the waitress sensing our disatisfaction asked if we would prefer somthing else but given that we had been there for an hour and a half we needed to get home to relieve the baby sitter and decided to tough it out and try to finish the meal. After a few more bites we decided that it was just to tough to eat and asked for the bill. The waitress advised that she would remove the item from the bill which we appreciated but given the importance of the evening we considered our dining experience on this occasion to be a disappointment. We left without even finishing our wine and did not leave a tip, which we have never done before. As we left the restraunt we were followed outside and accosted by the owner who proceeded to berate us for not leaving a tip --- without asking us why or giving us an opportunity to explain she just went on and on about what unsophisticated and ignorant diners we were for not tipping the waitress. We were stunned!!! Without ever asking for an explanation or showing any interest in why we did not leave a tip she told us not to come back. My wife and I have travelled extensivelly throughout North America, Europe and Asia and without a doubt this was the worst behaviour by a restraunt owner we have ever encountered. Diners beware --- find another one of Kelowna's very fine restraunts where your patronage is actually appreciated.

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9  Thank StephanoVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makingittastegood, Owner at Ricardo's Mediterranean Kitchen, responded to this reviewResponded September 17, 2012

We the owners at Ricardo’s do something unprecedented. We stand up for our employees when we feel they need our support. In this case, we feel our manager /server of 5 years was being mistreated for dinners that weren’t to the customers liking. We removed the items from the bill as stated but somehow the customer still felt hard done by thus deciding to punish their server and not leave a gratuity. She did everything within her power to ensure the customers satisfaction. Quality check was positive when the server first asked, but later after they had consumed 75% of the meal was when they decided to complain about how bad it was. The server offered them “new” meals, but they refused. She offered them many solutions (while they continued to be “overtly” rude to her) Everyone has the right to leave or not leave a gratuity we understand that, however when we feel the punishment does not suit the crime, we speak up for our valued employees staff that in turn brings people back in droves because of their invaluable worth to us. Now we shall digress here and state that there are indeed two sides to every story while social media is beginning to make a mockery of restaurant reviews.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2012

This is my third time to Ricardo's, and I have to say, excellent everytime! I am learning I can count on exceptional service and food when I bring my guests there.
A comment on the patron who visited on Aug 9, the same night I was there, I was sitting on the patio with you. As a mother myself, I cannot agree with your review. Shona also served my table. Shona was kind and efficient and lovely. Maybe it was the four bottles of wine you had that skewed your experience? My daughter wanted to take Shona home with us:-)
Thank you to Ricardo's for a fantastic night. I can't wait to come back!

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Thank Keaki_o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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