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“Loud club and loud place to try and sleep...”

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Sandman Signature Kamloops Hotel
Ranked #9 of 54 Hotels in Kamloops
Certificate of Excellence
British Columbia
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Loud club and loud place to try and sleep...”
Reviewed July 4, 2014 via mobile

the club was so loud...even tho we were on other side of building where train was not we could still hear it! But by far the club was excessively loud from the music playing to people outside yelling until 2am...more money went to fancy lobby than size of rooms...they were small...plus being so close to train,club and park more money invested in soundproofing place would have been good idea...for money paid I won't be going back event ur tho we were told we rec'd under construction rate it was still almost 200$ a night.

Stayed June 2014
Helpful?
Thank Carmen22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SignatureKamloops, Manager at Sandman Signature Kamloops Hotel, responded to this review, July 12, 2014
Hello and thank you for taking the time to communicate your experience with us. Our guest rooms are on average 480 to 620 square feet and larger than typical hotel rooms in the community. Shark Club does on special occasion have live music/ DJ- the team is working on strategies on controlling crowds to reduce these types of issues. When constructing the hotel, sound proofing materials were used to reduce noise from the train and club. Once again thank you for your comments and we do hope you will try us again-

Cheers
J
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876 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (396)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 3, 2014

This hotel is truly a gem in Kamloops. I've stayed at a number of hotels in the city, and the Sandman Signature Kamloops stands out - because of its staff team. The front desk team provides such a warm, thoughtful, and responsive welcome. Kirsten, Jay, and Yoshnika have all helped make this my hotel of choice when visiting Kamloops. A clean, beautiful, well equipped hotel - which I'm sure will meet expectations when all the amenities are complete.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SignatureKamloops, Manager at Sandman Signature Kamloops Hotel, responded to this review, July 12, 2014
Hello and thank you for you post. We certainly set the standards in customer service. I will be sure to pass along your comments to the team.

Cheers

J
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Kelowna, Canada
Level 5 Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 29, 2014

This is a new hotel and not all amenities are ready but what a great experience. I am a first impression guy and from the moment I arrived I was impressed! This hotel has it all. Down town within walking distance of everything you need. Shopping, food, entertainment. I was on the 6th floor in a king suite and it was amazing! 10 foot ceilings, full kitchen, Huge living area and separate bedroom with a poor mans en-suite bathroom. The vibration from the train next to the hotel may bother some but I was fine with it. I had a park view over looking the river. With the windows open it was quiet. Wed also eat at the Shark club and it was beautiful. 3 levels, amazing food, excellent staff. $169.00 for the king and worth every penny!

Room Tip: Ask for a room on the park side away from the train tracks. Join the Star Plus for extra perks.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Don N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SignatureKamloops, Manager at Sandman Signature Kamloops Hotel, responded to this review, July 12, 2014
Hello and thank you for your kind accolades. We are pleased to hear that you had a great stay and enjoyed Kamloops and the one of the best down towns in the Province.

See you again soon

J
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Somerset
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 25, 2014

Like other reviewers have said, the location of this very good and modern hotel is too close to the railway line. The rooms overlooking the park are very good and spacious.
We could not hear the trains but we could feel them. The 6 AM train rattled by for 11 mins, almost rocked me back to sleep. I can understand others complaining about the railway side rooms so I would recommend you insist on a park view.
Staff very friendly and the place is spotless.
The restaurant did not have a drinks licence so we ate in the attached Shark bar which is typical upmarket microwave chain food.
Perhaps the hotel should introduce bring your own drink from the nearby liquor store so more people will use the restaurant.

Room Tip: Insist on a Park View.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SignatureKamloops, Manager at Sandman Signature Kamloops Hotel, responded to this review, June 26, 2014
Thanks for your post!

Our people never settle and I am pleased to hear you've experienced perfection in our hotel.

Train..............on your next stay ask about our white noise machine - you'll have a great sleep.

We will have liquor available in our temporary restaurant on July 1 2014. Federal Restaurant due to open late summer and will offer a Mediterranean fare.

See you again soon

J
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
Reviewed June 24, 2014

Forget about a massage bed,just let the trains shake your bed.apparently they failed to allow for this inconvenience.they did not have any river front rooms left so i was left with this.make sure you have lots of drinks for this one.

Room Tip: maybe try river front rooms
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  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scott m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SignatureKamloops, Manager at Sandman Signature Kamloops Hotel, responded to this review, June 26, 2014
Thank you for rating us very high in customer service and cleanliness. I believe we have one of the best team in Kamloops and is that what separates us from our partners in the community.

The "massage" of course was complimentary......

Once we completed our berm, it will absorb most the rumbling and noise - look forward to having you back to try it out.

Cheers

J Beltrano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level 1 Contributor
1 review
Reviewed June 19, 2014

Loved it!

Front desk staff, housekeeping, maintenance fellas, construction workers, management - always there with a smile and friendly face to greet you!

Awesome view, facing the river and park!

Starbucks coffee in the lobby :)

Nothing to complain about - great hotel, great service, modern and swanky in every way!!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zahra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SignatureKamloops, Manager at Sandman Signature Kamloops Hotel, responded to this review, June 26, 2014
Hello and thank you for accolades! I will be sure to pass them along to our team.

see you again in August!

J Beltrano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 11, 2014 via mobile

All I can say is be prepared for the noise of the train noise outside your window. The room started to shake periodically when you knew the train was about to pass. Ask for a room on the other side of the hotel.

Stayed June 2014, traveled on business
Helpful?
Thank Wineguy073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SignatureKamloops, Manager at Sandman Signature Kamloops Hotel, responded to this review, June 26, 2014
Thanks for comments ..................Kamloops is known as the Hub for transport and many guests are intrigued with the trains. There are many benefits to being close to the train- with many hotels in Kamloops being close to roads and highways, cars run on fossil fuels, which emit greenhouse gases, trains typically run on electricity produce no greenhouse gases- this make the downtown area of hotel cleaner as it pertains to our environment. With that being said, noise and some vibration is apparent and the opinion of many guests, pales in comparison to the perfection of service, execution and building.

Thanks again and hope to see you soon

J Beltrano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandman Signature Kamloops Hotel

Property: Sandman Signature Kamloops Hotel
Address: 225 Lorne St, Kamloops, British Columbia V2C 1W2, Canada
Location: Canada > British Columbia > Kamloops > City Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 54 Hotels in Kamloops
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sandman Signature Kamloops Hotel 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
Facing both Riverside Park and The Thompson River, Sandman Signature Kamloops Hotel brings luxurious comfort and cutting edge technology in every room. This six-storey hotel has been designed from the ground up, with the expressed purpose of providing our guests a relaxed, comfortable elegance. ... more   less 
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