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“Upscale hotel in the heart of downtown Kamloops”
Review of The Plaza Hotel

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The Plaza Hotel
Ranked #8 of 54 Hotels in Kamloops
Certificate of Excellence
Reviewed July 22, 2013

When booking online, you hope for the best but prepare for the worst...this hotel was the best! It is an older, restored hotel...all of the spaces are smaller than you would find in a newly built hotel, from the lobby, elevator, bathrooms (tiny showers), etc. However, what it lacks in size, it more than makes up for in quality, charm, customer service, food (omg, to die for) and comfort (amazing bed, sheets, pillows). The hotel is a few blocks to Riverside Park (swimming, beach, waterpark, concession, washrooms, huge shade trees, stage for musicians), next to restaurants, coffee shops, clothing stores, spas, etc.--if you love to walk out of your hotel and wander around, this is the location you want. The fireside restaurant is one of the best I have eaten at ever...halibut highly recommended...and they have a lovely outside patio.

One caution: during my 3 day stay i saw a number of drunk people around downtown, which is to be expected in a city. I did feel uneasy a few times while walking home from the beach or restaurants in the evening (around 9:00pm). This has nothing to do with the hotel, more the nature of being downtown and perhaps my over-cautious instincts kicking in.

Overall, I would definitely stay here again! Look around travel websites for a good price, as there are deals to be had:)

Room Tip: My room was on the 4th floor and had an amazing view of the river valley. The street noise can get...
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  • Stayed: July 2013, traveled solo
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Thank Alison N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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832 - 838 of 985 reviews

Reviewed July 20, 2013 via mobile

I was really impressed with our 2-night stay here - from the friendliness of the front desk / check in, to the beautiful, clean room and the comfiest bed we've ever slept in! Thought the reno was lovely and charming, and well-priced. Would definitely stay here again in the future.

  • Stayed: July 2013
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Thank CanadianAdventurer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

Our stay in The Plaza, Kamloops has been very enjoyable. Room a nice size and very clean. Lovely staff. Had a good look Round Kamloops and we were told lots of interesting info from the hotel staff.
Nice restaurant, great food.

Stayed: July 2013, traveled as a couple
Thank Helenekiernan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

We booked via internet & were not disappointed. This hotel has been sympathetically renovated keeping it near to its original state. We had a standard room which was fine for the 2 nights we were staying providing us with all the comfort we needed. When we booked in we were informed that international calls were free so we could have phoned home, but we didn't. Complimentary water was in our room which was very welcome. The staff were all exceptionally friendly & helpful even looking up online to find out how to sort out the HD TV which wasn't working properly. We ate out on night but enjoyed a fantastic meal on our last night. By Canada prices we didn't think it overly expensive & would recommend anyone to stay here. Another plus was that we could use the gym & pool just up the road for free. We had a look but time was against us so we had to give it a miss sadly.

Room Tip: We were on the 5th floor at the side so noise from the street etc was minimal. The only drawback ( i...
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  • Stayed: July 2013, traveled as a couple
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Thank grannyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

This is a charming historic hotel in the heart of Kamloops that has been renovated with care and attention to detail. The room was small but nicely appointed and comfortable. The restaurant / bar offers excellent food along with a patio - perfect for people watching on a warm summer evening. Great location. Welcoming staff. There is access to the YMCA for those seeking fitness facilitie - quite convenient. Shopping and the Farmer's Market just out the front door. Short walk to the beautiful Riverside Park. We would certainly return.

  • Stayed: July 2013, traveled as a couple
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Thank WendelinF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this reviewResponded July 16, 2013

Dear valued guest, WendelinF

Wow.... 2 great reviews in one day! Thank you SO MUCH for taking the time to review us and for rating us 5 out of 5 in all areas! People like you make us successful!

I am so happy to see that you have enjoyed all the added values and amenities we have. Our patio is new and I'm glad you enjoyed it!

Please come back soon... we look forward to welcoming you back to The Plaza Hotel - your home in Kamloops!

Best regards,
Shatha Al-Reihani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

This was a really great find, we stayed here twice for one night each (at the start & end of our Rockies adventure). This is a beautifully renovated hotel in the heart of downtown Kamloops. The reception staff where very friendly, and efficient.

The rooms are well appointed, large bed, good sized bathroom & good TV selection. The hotel was quiet of a night time, which was great for a restful sleep in.

We also ate at the restaurant down stairs, which is a must. Again friendly service & they even organised a special birthday desert for me (a very nice touch).

We had breakfast included with our room, great options available, I must admit the toast was amazing!!

Thanks Plaza Hotel Kamloops team for making our stay in Canada great!!

  • Stayed: June 2013, traveled with friends
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Thank Aus_Trav_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this reviewResponded July 16, 2013

Dear valued guest, Aus_Trav_88

What a great review.... it brings joy to all of us at The Plaza Hotel.

I am thrilled that you thoroughly enjoyed your stay at The Plaza Hotel and we were part of your "great" trip to Canada.... and part of your birthday celebrations!

I love your comment about our amazing "toast"! You are the first one to recommend our toast!

I would like to sincerely thank you for rating us 5 out of 5 in all areas! It was a real pleasure serving you.

Please come back soon...

Best regards,
Shatha Al-Reihani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2013 via mobile

Stylish,older style hotel.We had a small but lovely room on fourth floor.Hotel managed very efficiently, great staff.Terrific breakfast included and a number of bonus discounts ,one,which encouraged us to enjoy dinner in their lovely bar /restaurant.Even live music on the Saturday night we stayed.Excellent value.
Highly recommend!

  • Stayed: July 2013
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Thank vicki551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this reviewResponded July 10, 2013

Dear Vicki

You made my day with your review... Seeing 5 out of 5 ratings are always cheering and encouraging!

I am thrilled to see that you had an excellent stay, liked our added values and enjoyed the live entertainment in our Fireside Steakhouse & Bar. I, very much, appreciate you "highly recommending" our hotel. I am also very humbled by your comments: "Hotel managed very efficiently, great staff". Thank you.

We will always look forward to welcoming you back to The Plaza Hotel.

Wish you all the best.
Shatha Al-Reihani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Plaza Hotel

Address: 405 Victoria St, Kamloops, British Columbia V2C 2A9, Canada
Phone Number:
Location: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kamloops
#4 Best Value Hotel in Kamloops
#8 Business Hotel in Kamloops
Price Range: $76 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Plaza Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Kamloops’ Grand Dame and only boutique hotel, The Plaza Hotel, is proudly reopening after an 8-month multi-million dollar renovation which has added style and modern conveniences throughout the hotel while preserving its treasured heritage charm.HERITAGE ELEGANCE WITH MODERN COMFORT.All 67 guest rooms received floor-to-ceiling refits, meeting rooms were given upgraded technology and design and the restaurant was remade with new decor and a brand new menu centered on locally-raised steak.New amenities:• New 24 hour business centre• 32” & 40" Samsung HDTVs• Premium HD entertainment and sport programming• Upgraded complimentary WiFi• Updated paint, wallpaper and colour schemes• New guestroom furniture• Superb triple sheeting and bathroom linens• iPod docking clock radios• Highest quality eco-friendly amenities• New bathroomsRESTAURANT: The newly-renovated Fireside Steakhouse & Bar at the Plaza Hotel is proudly offering a full range of locally-raised Black Angus steaks and other selections in relaxed, heritage surroundings perfect for any occasion. The completely renovated room features warm, inviting decor highlighted by a spectacular two-sided fireplace. The centerpiece of the menu is a wide range of premium Black Angus cuts from Southlands Ranch in Knutsford. This beef, available exclusively from the Fireside Steakhouse & Bar is raised by the Haughton family who have been ranching in the Kamloops area for over 100 years. MEETINGS AND BUSINESS TRAVEL: The Plaza Hotel has a variety of highly flexible, renovated function rooms and expert staff who can help you make your next event an unqualified success. The highly functional meeting rooms can accommodate up to 175 people and are ideal for small and medium size business meetings and social gatherings.WEDDINGS: The Plaza Hotel is an elegant and romantic wedding destination with multiple options for ceremonies and receptions and superb in-house catering from our expert kitchen team. Our experienced staff can offer support and insight in planning and executing a dream day and our newly-renovated guest rooms make a perfect place to end the special day for everyone including the happy couple who will adore our romantic Honeymoon Suite.LIQUOR STORE: Conveniently located at street level, the Plaza Hotel’s Liquor Store offers a wide selection of international and regional select wines, micro brew ales, domestic and imported beers and an impressive selection of spirits from around the world. Whether it’s beers for the BBQ, wine for a special dinner or whiskey for a night around the campfire, our knowledgeable and attentive staff will help you choose the right accompaniment for any occasion. ... more   less 
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Also Known As:
Plaza Heritage Hotel
Plaza Heritage Kamloops

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