We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel”
Review of The Plaza Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Plaza Hotel
Ranked #9 of 54 Hotels in Kamloops
Certificate of Excellence
Vancouver, Canada
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Hotel”
Reviewed March 23, 2013 via mobile

I used to stay at the soulless hotels up on the hill when I came to Kamloops until I discovered the renovated Plaza. The rooms are well-appointed, the beds very comfortable, and the location perfect. The place is very clean. I love heritage properties and with no Fairmont around, this is a great place to stay.

Stayed March 2013, traveled solo
Helpful?
3 Thank WestCoastBoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, July 4, 2013
Dear valued guest - WestCoastBoi

Thank you so much for your review.... I see that 3 people found your review helpful!

We really appreciate your comments and thank you so much for giving us the opportunity to serve you.

We look forward to welcoming you back to The Plaza Hotel soon.

Best regards,
Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

957 reviews from our community

Traveler rating
    406
    409
    104
    19
    19
See reviews for
149
511
63
103
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 23, 2013 via mobile

I was pleasantly surprised by the Plaza Hotel. From the outside, the half-lit neon sign initially gave me a chill. However the reception was good and the room was nice, albeit a bit small. There's no bath (shower cubicle only), but that was fine for me.

It's in a good, walkable, central location for bars and restaurants, which you will need because the hotel's is pricey. I had the inclusive breakfast buffet which was mediocre at best.

I'd stay here again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonathan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, July 4, 2013
Dear Jonathan A

Thank you for your review and I am so happy to see that you will stay with us again.

Please let me know when you are coming to Kamloops next and I will personally look after your stay; I will make sure you get a room with a bath.

Our daily complimentary hot breakfast is usually made to order however, we do have breakfast buffets at times. It includes scrambled eggs, bacon, sausages, hashbrowns, fresh fruits, 4 different kinds of cereal, yogurt, house made baked goods (breads, bagels, croissant), different kinds of jams, peanut butter, tea, coffee and juices. As we value your opinion and feedback, please let us know the items you would like to have and we will add them.

We look forward to welcoming you back to The Plaza Hotel.

Best regards,
Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
Reviewed February 27, 2013

I have had the pleasure of staying at The Plaza a few times on my travels that have taken me through Kamloops. It is a beautiful hotel that has a lot of character and warmth in not just the rooms but the staff as well. Robbynn is an amazing host who seems to have thought about everything a person might need while away from home. If you forget your toothbrush, she has one!! It also has the oldest elevator in Kamloops, pretty neat if you like that stuff!!
I will stay here every time I come through Kamloops!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, July 4, 2013
Dear Trevor

Thank you SO MUCH for your review and for rating us 5 out of 5!

Our front desk were thrilled to see you comments especially Robynn. We take pleasure in serving our guests.

We look forward to welcoming you back to The Plaza Hotel.

Best regards,
Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodford, Australia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 25, 2013

This hotel has been beautifully renovated and retains lots of character. The staff are friendly and helpful. With breakfast included in the price it is really good value. The table service breakfast was delicious with plenty of choice. Our room was advertised as a cosy double, it was a little small but as we were only there one night it was fine. I would certainly recommend this hotel.

Room Tip: If staying longer than we did go for a larger room.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stewie916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, July 4, 2013
Dear valued guest - Stewie916

Thank you so much for taking the time to review our hotel. Your comments helps our business and very much appreciated.

We look forward to welcoming you back to The Plaza Hotel.

Best regards,
Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, CT
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 25, 2013

I just returned from a 5-night stay at the Plaza Hotel in downtown Kamloops, British Columbia. Originally constructed in 1927, the hotel has recently undergone a total renovation. Although my room was modestly furnished—albeit with a new flat screen TV and a small refrigerator—it was extremely clean; the bed and pillows were also very comfortable. The Wifi service also worked perfectly! The hotel boasts a full-service restaurant, which serves very good food. Most of all, the staff was extremely friendly and efficient, with a sincere desire to please.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, July 4, 2013
Dear Sara

I would like to offer my sincere appreciation and gratitude for your support and rating us 5 out of 5 in all areas!

I really loved your comment "the staff was extremely friendly and efficient, with a sincere desire to please". This is us! All staff members including management are here to serve and please.

We will always look forward to welcoming you back to The Plaza Hotel soon.

Best regards,
Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 25, 2013

I stay here often on business and have found it to be a great value. The rooms are small, yet tasteful. The free-wifi, free-breakfast services make this an easy yes. Being very tall, the only thing I wish was better (or bigger) is the shower. The front desk staff are extremely helpful and very friendly. Breakfast is served with a smile and is good quality. The hotel location is very central to Kamloops, within walking distance of many businesses and post work-day watering holes. Thumbs up!

Room Tip: Floors 4-5 are best. More quiet.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank powdergiant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, July 4, 2013
Dear valued guest - powdergiant

Thank you so much for the Thumbs up! and I'm glad you enjoyed the added values. We offer an all inclusive stay and that what sets us apart.

Please keep us in mind for your next visit and we would love to welcome you back.

Best regards,
Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level 5 Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 16, 2013

We visited Kamloops for a couple of days to see family and decided to give the Plaza a try. It was a very good choice. The renovations are tastefully done, making it a nice physical location. The front desk staff are very friendly and helpful. While the rooms are on the small side, they have everything that you need for a good nights sleep The bed was very comfortable [we had a king bed] and all the amenities you expect from a boutique hotel were available. Of special note was the breakfast, which is included in the price of the room. There are two choices, expanded continental or a hot breakfast with eggs as the basic component. The food is individually prepared and a lot better than the usual "continental breakfast" found in most hotels.

All of this for a cost of under $100 per night - a great bargain.

We will certainly stay at the Plaza when we visit Kamloops again

Room Tip: We requested a quiet room on the back of the hotel and were not bothered by possible noise from the...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MusikAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, July 4, 2013
Dear valued guest - MusikAl

I am very pleased to see that you enjoyed your stay and found our added values a great bargain! This is what sets us apart.

Thank you for taking the time to review us and please come back! We will be very happy to welcome you again to The Plaza Hotel.

Best regards,
Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kamloops hotels
Hotel 540
#7 of 54 in Kamloops
1,464 reviews
Show Prices
Show Prices
Show Prices
City Center
Sandman Signature Kamloops Hotel
City Center
DoubleTree by Hilton Hotel Kamloops
Show Prices
Show Prices
Show Prices

Been to The Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Plaza Hotel

Property: The Plaza Hotel
Address: 405 Victoria St, Kamloops, British Columbia V2C 2A9, Canada
Phone Number:
Location: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kamloops
#3 Best Value Hotel in Kamloops
#8 Business Hotel in Kamloops
#11 Family Hotel in Kamloops
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Plaza Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Kamloops’ Grand Dame and only boutique hotel, The Plaza Hotel, is proudly reopening after an 8-month multi-million dollar renovation which has added style and modern conveniences throughout the hotel while preserving its treasured heritage charm.HERITAGE ELEGANCE WITH MODERN COMFORT.All 67 guest rooms received floor-to-ceiling refits, meeting rooms were given upgraded technology and design and the restaurant was remade with new decor and a brand new menu centered on locally-raised steak.New amenities:• New 24 hour business centre• 32” & 40" Samsung HDTVs• Premium HD entertainment and sport programming• Upgraded complimentary WiFi• Updated paint, wallpaper and colour schemes• New guestroom furniture• Superb triple sheeting and bathroom linens• iPod docking clock radios• Highest quality eco-friendly amenities• New bathroomsRESTAURANT: The newly-renovated Fireside Steakhouse & Bar at the Plaza Hotel is proudly offering a full range of locally-raised Black Angus steaks and other selections in relaxed, heritage surroundings perfect for any occasion. The completely renovated room features warm, inviting decor highlighted by a spectacular two-sided fireplace. The centerpiece of the menu is a wide range of premium Black Angus cuts from Southlands Ranch in Knutsford. This beef, available exclusively from the Fireside Steakhouse & Bar is raised by the Haughton family who have been ranching in the Kamloops area for over 100 years. MEETINGS AND BUSINESS TRAVEL: The Plaza Hotel has a variety of highly flexible, renovated function rooms and expert staff who can help you make your next event an unqualified success. The highly functional meeting rooms can accommodate up to 175 people and are ideal for small and medium size business meetings and social gatherings.WEDDINGS: The Plaza Hotel is an elegant and romantic wedding destination with multiple options for ceremonies and receptions and superb in-house catering from our expert kitchen team. Our experienced staff can offer support and insight in planning and executing a dream day and our newly-renovated guest rooms make a perfect place to end the special day for everyone including the happy couple who will adore our romantic Honeymoon Suite.LIQUOR STORE: Conveniently located at street level, the Plaza Hotel’s Liquor Store offers a wide selection of international and regional select wines, micro brew ales, domestic and imported beers and an impressive selection of spirits from around the world. Whether it’s beers for the BBQ, wine for a special dinner or whiskey for a night around the campfire, our knowledgeable and attentive staff will help you choose the right accompaniment for any occasion. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Expedia, TravelClick, Orbitz, Hotels.com, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, getaroom.com, Agoda and Evoline ltd so you can book your The Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Heritage Hotel
Plaza Heritage Kamloops

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing