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“Perfect for Rocky Mountain stop over!”

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Sandman Inn & Suites Kamloops
Ranked #31 of 54 Hotels in Kamloops
Galway, Ireland
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfect for Rocky Mountain stop over!”
Reviewed October 13, 2012 via mobile

Stayed for 1 night as part of our Canadian honeymoon. Hadn't expected much from what I read here but was pleasantly surprised. Greeted by a lovely guy at reception who was very helpful. Had a standard room, perfectly adequate but it did need updating as did whole hotel. Free parking and wifi & only a short 5-10 minute walk into Main Street. Construction going on in hotel at the moment but we weren't disturbed by it.

  • Stayed October 2012
    • Value
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Helpful?
1 Thank fifinelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager17, Manager at Sandman Inn & Suites Kamloops, responded to this review, October 20, 2012
Thank you for your comments, we have had a lot of construction going on and we will see it completed soon. The renovations at Denny's are finished and the comments from guests have been great.
Although some parts of our hotel are dated, our beds are new and the rest we are working on with new things happening all the time. Next time you visit Kamloops, reserve one of our Junior Suites, these are very popular with guests that are on the road alot. Thanks again, Bob
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119 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
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Scotland
Level 6 Contributor
148 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed October 5, 2012

Drove from Vancouver to Kamloops Sandman Inn arriving at around 4pm. Unfortunately the Dennys beside the hotel was being refurbished and there was a lot of equipment lying around - we werent too bothered as we were only there for one night. The hotel had a bit of a funny smell when we went in but luckily we couldnt smell it in the room. The room for fine for one night - good size and tea and coffee making facilities and a fridge. This hotel is basically a motel - nothing fancy about it at all. I have to say though that the reception staff were lovely - made us feel very welcome and couldnt have done more for us so hats off for that. We were on the ground floor just round from reception so luckily didnt have to drag our luggage up too many stairs.

Room Tip: Dont stay here is you want something fancy but its a fine basic place for a stop over.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank 193cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager17, Manager at Sandman Inn & Suites Kamloops, responded to this review, October 8, 2012
Thank you for sharing your thoughts, I am fortunate to have very good staff which has been particularyly appreciated during Denny's construction and our present city work. Denny's is opened now and looks great and the city will have our entrace looking better than ever within the next few days.
The funny smell I can only hope was something from the mill as we like to keep our lobby doors open as much as possible to let fresh air in. We will will look into it further to see if we can correct it.
Thank you for your time.
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Victoria, Canada
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 3, 2012

The hotel was clean and staff friendly. We were on the third floor - it wasn't fun carrying luggage up 2 1/2 floors. I'm surprised there is no elevator in this building.

The room was clean, but very small. (probably the smallest motel room I've been in!). There was a tiny closet. The room was so small, we had no place for our suitcase. We had to lay it on the floor in front of the door.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager17, Manager at Sandman Inn & Suites Kamloops, responded to this review, October 8, 2012
Thank you for taking the time to review our Inn & Suites, we are an older hotel but work hard to keep it clean and comfortable for our guests. You were on the second floor which is one of the reasons why we do not have an elevator as when we were build they were not popular. Your luggage rack was in the closet but my staff would have been happy to bring you another one.
Next time you are in Kamloops, let us show you one of our suites, the rooms are larger and we are able to offer an elevator. Thank you again for sharing your thoughts.
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Dubai
Level 5 Contributor
62 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed August 9, 2012

I have read the other reviews and honestly don't think I can see many positives about this motel. It looks dodgy from the outside, but gets worse when you go in. The beds were lumpy and the room had the smallest bathroom I have EVER seen. You literally couldn't turn around in it without hitting the bathtub or the door. The sink was outside the bathroom which I also dislike but seems to be common around that area. The biggest problem was the stairs. The other building apparently had nice big rooms with an elevator - the main motel building didn't. We had to lug our suitcases down dodgy stairs that felt like we were going into a basement. Then had to lug them back up again. Nobody offered to help us. I was very disappointed in this accommodation.

They do have a 24 hour Denny's next door which comes in handy. The staff were lovely and very accommodating about my extensive dietary requirements but sadly the service was painfully slow.

  • Stayed July 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank travelchickuae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager17, Manager at Sandman Inn & Suites Kamloops, responded to this review, August 10, 2012
Even though your comments are not pleasant to hear, I do appreciate your taking the time to share them with us so that we can try to do better,Our hotel is an older one by today's standards and yes we do have a newer building that some people really like but we also have a different rate for thiose rooms.
I do appologize for our bathrooms but when they were built it was the style and size and some people do compliment us on having the sink separate so that 2 people can get ready at the same time. This is the same about the elevator, when built, three story buildings were not built with elevators. I regret that we do not have baggage staff to assist people to the different floors and whenever they can, my desk staff make every effort to help.
The bed I am very concerned about as all my beds are pillow top mattresses and have been replaced in the last three years. If you could e-mail me I would like to look at your room to see what we are missing and it will be corrected.
Again thank you for taking the time to share your comments, we continue to try to make things better.
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Travelers are raving about these Kamloops hotels

Hull
Level 4 Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 8, 2012

We stayed at this hotel for a night during our trip on the rocky mountaineer. We travelled on the red leaf service and this is one of the hotels they use. The room was large with 2 double beds, air con and a kitchen area. I don't really know what we expected but my wife and I were pleasantly surprised. The hotel was in a good location about two blocks from the main strip. No delays with check in and out as the room keys were handed to us as we left the train !

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Southy1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager17, Manager at Sandman Inn & Suites Kamloops, responded to this review, March 9, 2013
Thank you for taking the time to review our property, we know we are not fancy but the staff works hard to look after our rooms to make sure you are comfortable.
We are presently replacing all out TV's to flat screens and will soon be replacing our duvets and drapes. We are constantly working on the property but will always be a reasonble priced hotel of choice for many.
Thanks Bob
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UK
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 10, 2012

This hotel is more than adequate for a night's stay on your way either into our out of the Rockies. We stayed for one night as part of a tour of Western Canada.

On arrival we were dubious, it looked a bit sketchy but once we got through the front door and were greeted by friendly, helpful staff and a pleasant (if a bit small) room which was just what we needed, we relaxed.

Free wifi and a hot shower and a good nights sleep, what else do you need?

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
1 Thank wannabe_cowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager17, Manager at Sandman Inn & Suites Kamloops, responded to this review, July 21, 2012
Thank you for taking the tip to post your comments about our hotel, we are not the newest hotel in Kamloops but my staff work very hard both to welcome our guests and to make sure that our rooms are clean and comfortable. We continue to try to make things better for our guests and we look forward to seeing you during your next trip to Kamloops.
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Suffolk, United Kingdom
Level 6 Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 27, 2012

The front desk in this hotel were EXCELLENT. The young man that checked us in answered our many questions - he was so polite and informative he should be promoted. Also the older gentleman we saw later was more than helpful, even digging out telephone numbers for the take away pizza we craved!! the staff in the Dennys adjacent were also patient, polite and helpful. The hotel itself was spotlessly clean but old fashioned and in need of a make over and new beds. Such a shame as the staff were definitely its best assets. Management take note and hold on to your staff!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helloitsonlyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager17, Manager at Sandman Inn & Suites Kamloops, responded to this review, July 21, 2012
You are right, our staff is our best asset and they will always be the case as they work very hard to make sure that you enjoy your stay while in Kamloops. Our beds were recently upgraged to all new pillow top mattresses and we continue to make improvements in all area of the hotel and it is your feedback that help us plan these changes.
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Additional Information about Sandman Inn & Suites Kamloops

Property: Sandman Inn & Suites Kamloops
Address: 550 Columbia St, Kamloops, British Columbia V2C 2V1, Canada
Location: Canada > British Columbia > Kamloops > City Center
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #31 of 54 Hotels in Kamloops
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sandman Inn & Suites Kamloops 2*
Number of rooms: 65
Official Description (provided by the hotel):
With one of the most gorgeous landscapes in BC, Kamloops offers a host of year-round visitor activities. This hotel features 65 air-conditioned rooms including some with kitchenette's, a business centre with Internet access, and on-site dining. Conveniently located blocks away from the downtown core, Sandman Inn & Suites Kamloops is the ideal place to stay. ... more   less 
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Also Known As:
Sandman Inn Kamloops Hotel Kamloops
Sandman Hotel Kamloops

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