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All reviews double tree warm cookies rocky mountaineer nice hotel breakfast buffet upon check downtown area front desk staff comfortable bed en route road trip one night stay an overnight stay pool and hot tub claudio hospital bc
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Reviewed April 23, 2019

Room heating was not working and when reported was asked to wait for 1 hour to increase every 1 degree, that is, to go to 22C from 19C it will take 3 hours and I need to increase the setting by 1C every hour or once the temperature had reached the set temp level.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Inspire21152786496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthA250, Front Office Manager at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded April 24, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2019

Spent a few days here for business. Overall the stay was very good. The staff are extremely friendly and go out of their way to make sure you are looked after. The hotel was quite busy the first couple of days there with some large tourist groups but their were no issues. Breakfast buffet is fairly simple but has what I needed. Had dinner there a couple of nights and the quality was good. Would not hesitate to stay there again.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank 609tommasor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthA250, Front Office Manager at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded April 24, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree by Hilton Kamloops to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

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Reviewed April 13, 2019 via mobile

Stayed one night on a road trip but the staff here deserve a mention. First class customer service from everyone we encountered and it made the stay a memorable one. One minus is the menu in the restaurant...a pretty poor effort for a Hilton branded restaurant. Not even a steak?
I'd still go back for the service though!

Date of stay: April 2019
Trip type: Traveled with family
1  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthA250, Front Office Manager at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded April 15, 2019

Dear Michael L,

Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree by Hilton Kamloops to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2019

We loved the big comfy king size bed with the very fully pillows. This Hilton is right in the city center, so it was an easy walk around town. Enjoyed the bar service in the evening. Breakfast has lots of good choices.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthA250, Front Office Manager at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded March 21, 2019

Dear John,

Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree by Hilton Kamloops to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2019

Stayed here for two nights - work related. After the first night, the very accommodating front desk staff moved me to a non-adjoining room as I could hear everything through the door! Moved me across the hall to #506 and was much better but no view. The views are much nicer overlooking the front - mountains! Nice clean room, very comfortable bed. Great for a stroll downtown to shops and cafes. Starbucks 2 blocks up the hill. The only drawback, that I didn't realize, is that the restaurant is closed for dinner until April 1st. So I had snacks in the bar the first night and went out to a restaurant other nights. Enjoyed the cookie and little chocolate eggs on arrival!

Room tip: Ask for room without adjoining doors. Much quieter.
Date of stay: March 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Anne-Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthA250, Front Office Manager at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded March 17, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree by Hilton Kamloops to your liking and sincerely apologize for the restaurant being closed for the season. We look forward to welcoming you back to our hotel in the not too distant future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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