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“Anything but a five star experience”
Review of Sun Peaks Online

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Sun Peaks Online
Ranked #52 of 54 Hotels in Kamloops
Reviewed October 29, 2013

After staying at the Encore for our 35th wedding anniversary I was shocked how this 5 star hotel treated us. I unfortunately left behind needed medication in my bedside table and called on my way to the airport in Las Vegas. No help. I then called 5 additional times and was shocked to be told they are not there. I then got angry and guess what happened, they somehow found them. Now I need to fill out Lost and Found papers that are so difficult. I called again today to ask if I could email the information and again, they didn't know. All for medication. Steve Wynn, do you know this is how your staff treats your guests? I have stayed at the Encore many times but this hotel has dropped to the bottom of my list. Please, don't ever leave anything in your Encore Hotel room, you will never see it again.
Encore Staff, get it together.

  • Stayed: October 2013, traveled as a couple
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1  Thank zoie53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 5, 2009

Paid a lot and got no service. Cold showers and filthy sheets! Charged extra for clean towels. Thin walls!

  • Stayed: March 2009, traveled with family
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4  Thank Hotelhero99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sun Peaks Online

Address: 4936 Reighmount Pl, Kamloops, British Columbia V2H 1M1, Canada
Location: Canada > British Columbia > Kamloops
Hotel Style:
Ranked #52 of 54 Hotels in Kamloops
Price Range: $71 - $630 (Based on Average Rates for a Standard Room)
Number of rooms: 70

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