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“Nice hotel”

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Holiday Inn Express - Kamloops
Ranked #13 of 55 Hotels in Kamloops
Certificate of Excellence
Terrace, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice hotel”
Reviewed July 8, 2013

This was a nice hotel with easy check-in and check-out, bill was slid under or door for the morning. Staff were pleasant and accomodating, asked for extra towels. Room was clean and had all accessories that were needed. Breakfast was good and above average for a continental, only issue was the pancake machine needed maintenance when we went down to breakfast.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pony1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review, July 9, 2013
Dear Ponny1966,

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon!

Sincerely,

Saleem Khataibeh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
netherlands
Level Contributor
336 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed June 20, 2013

The hotel is located at the hotel district overlooking the city of Kamloops. Rooms were clean and service was good. Nothing exceptional, just what you expect of this chain. Breakfast was good, like usual.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank strandman46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review, July 8, 2013
Dear strandman46,

Thank you for taking the time to share your thoughts, as these are invaluable in assisting us in improving the service and facilities we offer. We take all reviews positive and negative very seriously, and the feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 9, 2013

Great hotel - used it enroute to the west. Clean, friendly staff and great breakfast. Found it a little cumbersome to get to off the highway (ended up missing exit and had to do a u-turn) but not a big deal. Really close to the edge of town so when we hit the highway - within 5 minutes we were out of town - so don't forget to fuel up before leaving! I would stay again for sure!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamroco2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review, July 8, 2013
Dear Valued Guest,

Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.
We are also happy that you appreciate the food offers.

We are looking forward to welcoming you again during your next stay in Kamloops.

Sincerely,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 8, 2013

This hotel is clean, very quiet, given it is right off the highway. Upon check in staff were found to be very pleasant and gave good information. The rooms were good and clean. The breakfast was fine, check out the pancake maker, it's cute. Over all we would stay again.

Room Tip: We faced the highway and it was quiet, but high floors would have a better view of the city.
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tammb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review, July 8, 2013
Dear Valued Guest,

Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.
We are also happy that you appreciate the food offers.

We are looking forward to welcoming you again during your next stay in Kamloops.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comox, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 31, 2013

Quiet and clean. Free wifi. Courteous helpful staff who go out of their way to be helpful. The free breakfast is very convenient for travellers. This is a way stop hotel, not a destination resort, but it serves its purpose very well. It is the perfect halfway stop to break a road trip between Vancouver and Edmonton.
The Globe and Mail newspaper is always available for free.

Room Tip: Ask to be as far from the noisy ice machine as possible.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArbutusBooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review, July 8, 2013
Dear Valued Guest,

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon!

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Prairie, Canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 25, 2013

Stayed overnight on way to Vancouver Island. Very inviting with friendly staff. Rooms were very good, clean, but a little noisy. Location is good as is all access to/from the property. Included breakfast was very good as well. Value was excellent. I would not hesitate to stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aklak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review, May 29, 2013
Thank you for your positive review, we appreciate it and hope you will stay with us again should your travels take you through Kamloops.

Christina Lutterman
General Manager
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toronto
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 23, 2013

We stayed at Holiday inn Express at Kamloops on a night hault on our way from Calgary to Vancouver.

The Good:
The hotel was nice and clean overall. Rooms were very well maintained and clean and had a nice LCD TV.Bathrooms were spacious and clean. Front desk was very friendly. Initially we planned to skip breakfast and checkout early at 4:00 AM and the front deskstaff were kind enough to offer to keep some breakfast items readily packed for us in the morning. The Gym looked good.

The not so good: The swimming pool not very attractive.
There were hot items ( Egg, sausage and pan cakes ) as part of the continental breakfast but no selection of fruits and the breads were not looking tempting. But there was yogurt which was a nice addon.But they did not have chocolate milk or powder and they did not have cooked Oatmeal. Over all it is much better than some hotels which serve only cold breakfast or those which do not have breakfast at all, but there is a lot of room for improvement.May be I was expecting too much as my friends did not complain.

Overall it is a good hotel, especially for a night halt and I will visit again if need arises.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arreddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review, May 29, 2013
We are happy to hear that overall you were happy with your stay. For the not so good: we are in the process of investigating the benefits of tileing the pool versus re-painting it as the paint wears off pretty quickly. The pool was painted last year, and we are hoping to have this sorted out in the near future. Breakfast selection is mandated by the brand and as individual hotels within the chain we do not have the opportunity to decide what items are served. The brand does continuosly evaluate the offering and adds new items from time to time. At the moment we are allowed to offer bananas as the only fruit in the breakfast bar. In addition to that we have chosen to offer one other fruit in the lobby.
Hope to see you again on your next trip through Kamloops.

Christina Lutterman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express - Kamloops

Property: Holiday Inn Express - Kamloops
Address: 1550 Versatile Dr, Kamloops, British Columbia V1S 1X4, Canada
Phone Number:
Location: Canada > British Columbia > Kamloops > Aberdeen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Kamloops
#15 Romantic Hotel in Kamloops
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Kamloops 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Our British Columbia Lodging Welcomes You The Holiday Inn Express Hotel Kamloops is furnished with our guests in mind. We invite you to experience our personalized service in stylish comfort. Whether you are traveling for business or during a British Columbia vacation, our award-winning Kamloops hotel's mission is to provide our guests with an unforgettable stay. Given Kamloop's location at the juncture of a few major highways, the town has become a business hot spot in the British Columbia Interior. Our Kamloop hotel's location provides business travelers with quick and easy access to downtown. The Holiday Inn Express Kamloops hotel is the perfect stop-off between the Rocky Mountains and Vancouver. The region offers a rich variety of geographical terrain, with mountains, lakes, rivers, and forests. Leisure guests will find no end to outdoor adventures near this British Columbia lodging. In addition, guests enjoy close proximity to the BC Wildlife Park, Sun Peaks Ski Resort, Stake Lake, Interior Savings Center, Aberdeen Mall and Thompson Rivers University. A star among Kamloops hotels, this affordable accommodation includes 100% non-smoking rooms, an indoor pool, Jacuzzi, modern Fitness Centre, free high-speed Internet access, spacious business-class rooms and a free Express Start Breakfast served every morning. ... more   less 
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Also Known As:
Holiday Inn Express - Kamloops Hotel Kamloops
Holiday Inn Kamloops

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