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“Expected more”

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Best Western Plus Kamloops Hotel
Ranked #4 of 55 Hotels in Kamloops
Certificate of Excellence
GreenLeadersPlatinum level
Calgary, Canada
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Expected more”
2 of 5 bubbles Reviewed August 27, 2013 via mobile

Not a bad place, but I expected more from a hotel, where the room is more than $180 a night. The ground floor room we were given had a view of the parking lot, didn't get a lot of daylight to begin with and was just dark and uninspiring. Noise insulation is poor, so we could still here our neighbor from above walking around and discussing his cell phone issues late in the evening. Only time we didn't hear him was when the fridge was running as its noise level trumped everything.

Stayed August 2013, traveled as a couple
Helpful?
Thank Widby2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 28, 2013
Thank you for your review. While some rooms are not on the top floor or with a view, the amenities in all our rooms are the same with granite topped furniture, 42" HD tv and individual room wifi.

I have asked maintenance to review your noise comments as we do not get complaints about above or below very much as we are an all concrete construction building.
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605 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 27, 2013 via mobile

We stayed here for 2 nights on our way to Kelowna. The room was clean and a vey decent size. The staff was polite and helpful. The breakfast was good except for the egg patties one morning. The scrambled eggs the day before were very good. My only complaint would be we found the pool a little cool. I think it should be a little warmer. The pool area was very clean and there were always cleans towels available. We will stay there again.

Stayed August 2013, traveled with family
Helpful?
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 28, 2013
Thank you for your review. I have asked maintenance to review pool temperature as we have not had any other comments on the pool water temperature. We did change the heating unit so it might have been the day right after that it was a few degrees cooler than normal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranbrook, Canada
1 review
4 of 5 bubbles Reviewed August 22, 2013

Nice hotel, everything was clean and very well looked after. Rooms are modern and comfortable. We had a lovely view from room 305. Was a nice place to rest up and relax after a long 10 hour drive. The pool was great the kids enjoyed it. The complimentary breakfast was very good, lot of good choices, but the muffins are really dry, I wouldn't recommend those.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lance D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 26, 2013
Thank you for your review. I will discuss with the Breakfast staff on the muffins as we get them fresh every Monday, Wednesday and Friday each week from a local bakery.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed August 21, 2013

We stayed here for one night on our way through Kamloops. It was easy to get to, very clean, and had a big parking with lots of spaces close to the doors. There wasn't anything special about the hotel - nothing above-and-beyond that would allow me to rank it anything other than average.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 26, 2013
Thank you for your review. We feel we are above the norm! With our 2013 Tripadvisor Excellence award, 2013 Best Western Governors award and 2011 Tourism Award, we hope we excel in customer service and our facilities are above par with our granite topped furniture, new 42" HD televisions with individual room wifi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbell River, Canada
1 review
5 of 5 bubbles Reviewed August 21, 2013

Very nice new hotel in great location, easy acess from the freeway, nice large swimming pool and hot tub, rooms are very large, nice to have a small sitting area in your room to relax. Will stay again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 26, 2013
Thank you for your review. Many guests enjoy our one bedroom suites for their stays for the small upgrade fee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

We stayed here for one night then back again a week later for two. What a great place! First off it is easy to get to when travelling through Kamloops and has lots of parking available. The place is spotless and smells clean. Did not use the pool or fitness area but both looked in good shape.
Both rooms that we had were fabulous. Not used to having a large bathroom with lots of space for more than one person to keep toiletries there. Lots of room to move around in room and had a nice size desk area, large tv with too many channels, and place to store clothes.
We ate breakfast there and nice selection of food that was the right temperature for what it should be. Of course there are always the guests that make a mess and leave it! Only complaint was that on our second stay the young fellow in charge spent a bit too much time standing around and not cleaning the tables off for the next guests.
As for the staff at the main desk - what a pleasant and very helpful group they are! Jen was really great and the others were just as nice.
So we will definitely stay here again and will highly recommend it to anyone needing a place to stay in Kamloops.

Room Tip: Non road side was a bit quieter but not as noisy as I thought it would be.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buddiesCalglary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 19, 2013
Thank you for your review. We are glad you enjoyed our spacious rooms. Hopefully you can enjoy our salt water pool and hot tub next trip!
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Calgary, Canada
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 16, 2013 via mobile

This is our first time at this hotel and it is very nice. The rooms are large and very clean. We were a little surprised how far we had to walk to the nearest restaurants and shops. Breakfast at the hotel was good.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tornane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 19, 2013
Thank you for your review. We have many restaurants within 3 blocks of the hotel with both international and fast food. We have a Chinese, East Indian an Mexican all within 1 block of the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kamloops Hotel

Property: Best Western Plus Kamloops Hotel
Address: 660 Columbia St W, Kamloops, British Columbia V2C 1L1, Canada
Phone Number:
Location: Canada > British Columbia > Kamloops
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 55 Hotels in Kamloops
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Kamloops Hotel 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Kamloops newest and Greenest Hotel. Located in the Sahali portion of Kamloops, nearest hotel to Thompson Rivers Univeresity and the Tournament Capital Center.With 81 guestrooms, free breakfast, indoor pool and hot tub. New 42" Tv's with Optik HDTV and individual room wi-fi. ... more   less 
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