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“Love the staff and always a nice stay!”

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Best Western Plus Kamloops Hotel
Ranked #3 of 54 Hotels in Kamloops
Certificate of Excellence
GreenLeadersPlatinum level
Redwater, Alberta, Canada
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Love the staff and always a nice stay!”
Reviewed October 4, 2012

My husband and I have stayed here a few times and we have a great stay every time. Staff are always welcoming and have gone out of there way to make our travel arrangements for our next destination! Breakfast has gone down a bit since my first stay but it is still very good compared to others. But I would still stay here even if breakfast wasn't served, because of the great service from the staff ( I love to feel pampered and the little things mean alot)
I'll be back!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, October 8, 2012
Thank you for your comments about your last stay with us. We are in the middle of a survey this month with our guests to see what they would like added or changed in our breakfast room. We do this every year so we can keep our selection current with our guests.
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643 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Vancouver, Canada
Level 5 Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 3, 2012

We recently stayed at the Best Western Plus in Kamloops and our experience was very good. The hotel is very clean and in good condition. The rooms are quite nice and quiet. The staff at the front desk were very professional and helpful.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank BuriedTreasure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, October 5, 2012
Thank you for your review. We are excited with the great reviews coming in. We are up for the Kamloops Chamber Green Business Award this year. Keeping our fingers crossed.

Our housekeeping has been getting great reviews since we instituted our "Ultra Clean" program this past spring. They are doing a great job and our reviews are showing it!
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 24, 2012 via mobile

The room was very clean quite the amenities was top notch such as heat tile in the bathroom microwave fridge wifi flat screen tv . The pool is a salt water pool hot tub was nice a gym . Contenital breakfast was a 10 bacon eggs pancakes cereal muffins an so on one of the best I have stayed in.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hogboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, September 27, 2012
Thank you for your review. We are pleased when we can exceed our guests expectations. Our breakfast is getting great reviews but we are doing a guest survey in October to see what we can do better.

The bathroom floor heat is always a hit with our guests!

We are up for the Kamloops Chamber of Commerce "Green Business Award" in 2012! The team here is quite excited to win it!
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Auburn WA
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 21, 2012

This was our second stay also. If I ever go back to Canada I will stay here again. When we checked in they gave us an upgrade to a suite at no charge. It was spotless and very comfortable. My husband used the pool, it's saltwater hardly any chemicals.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mdelam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, September 24, 2012
We are glad that we could exceed your expectations. The staff strive to provide superior customer care to all our guests.

Our salt water pool is a big hit with families.
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Victoria Capital Regional District, Canada
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 19, 2012

This was our second time staying at this hotel we stayed early in September,and this time around we found the hotel lacking in a couple areas . We did find the front desk staff not friendly, most did not even look up when you would walk in to the hotel and even when you were standing in front of them you had to wait until they did look up to greet you or stop talking to each other ,not all of the front desk staff ,but some of them.
This hotel the breakfast is included and it was nice ,but did not seam as nice as we had remembered it ,it does have some hot items and some cold items .When we were at breakfast we noticed the staff helping them selves to the breakfast,not some thing we had ever seen at a hotel before.
We did find the chambermaids very friendly and helpful .
On our second night the hallway was very noisy until about 11:30 and then in the morning the same party was leaving and so some one was going around at 7 a.m. knocking on doors yelling at them to get up(we guessed some sports team) ,not the hotel's fault but it was a crappy way to wake up.
The location is great lots of stores near by and the back of the hotel has a great view ,but this hotel had a different feel to it from last time we stayed there.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daytripper008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, September 20, 2012
Thank you for your comments. We are sorry that this visit was not up to our standards. We strive to provide superior customer care to all our guests and we fell short on this visit. It was the long weekend and a team did sneak in (we were not taking any teams) by booking individually.

We do allow our staff to help themselves to our breakfast but usually at the end when they get their morning break.

i hope you will consider returning so we can show our true hospitality.
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North Shuswap
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 16, 2012

front desk service was distracted........arrived around 7pm..........viewed room, clean and modern well appointed ..........first thing we noticed was cigarette smoke ?? are the rooms mixed on each floor......?? other patrons walking the halls with cigarette in hand..??......pool was nice however the jets were broken in runway area......For $169.00 we would not do this again

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ing2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, September 20, 2012
Thank you for your comments. I tried to contact you but your profile is not accepting messages. There was no guest complaints about smoking on the date of your stay? We are a 100% non-smoking hotel and respond to complaints quickly.

In reference to the jets in the pool. It is for our lazy river which is on a timer and goes on every 45 minutes during peak hours and 1 1/2 hour in non-peak to conserve energy.

We strive to provide superior customer care to all our guests and strive to satisfy all guests. I hope you will consider giving us a chance to show our true hospitality.
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Victoria, Canada
Level 6 Contributor
193 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 25, 2012

We didn't spend very long at the hotel (arrived at 9PM and were on the road again by 9AM), although we wouldn't stay anywhere else in Kamloops. The hotel is very centrally located, easy to get on and off the highway from. It is clean, modern and the beds are very comfortable. I appreciated the option of paying a little more to be on the top floor away from the elevator. We had a room with two queen beds and a pull-out which gave us plenty of room for our family of four. The breakfast in the morning was great! Our kids loved the pancake machine! Our only comment/complaint would be the funny smell in our room. We don't have any sensitivities so it wasn't a bit deal although the room smelled of cleaning products. The smell didn't go away either by the time we left so I'm not sure what it was? Anyway, we would definitely stay again and recommend to others.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimRodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review, August 27, 2012
Thank you for your kind comments. We were doing some plumbing repair next door to your room and the smell must have lingered through to your room. We will be more careful in the future.
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Additional Information about Best Western Plus Kamloops Hotel

Property: Best Western Plus Kamloops Hotel
Address: 660 West Columbia Street, Kamloops, British Columbia V2C 1L1, Canada
Phone Number:
Location: Canada > British Columbia > Kamloops
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 54 Hotels in Kamloops
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Kamloops Hotel 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Kamloops Greenest Hotel. Located in the Sahali portion of Kamloops, nearest hotel to Thompson Rivers University and the Tournament Capital Center.With 81 guestrooms, free breakfast, Saltwater Indoor pool and hot tub. 42" Tv's with Optik HDTV and individual room wi-fi. ... more   less 
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