We went to Harrison Hot Springs hotel because it was recommended by our friend who had spent there 3 days using their "package getaway". He received a great deal! 3 nights + all breakfasts and 1 dinner included for two people for $300. When we tried to book such a package, the receptionist replied they didn't have anything for that date and gave us $700 price instead. Thank you very much.
We decided to take just 1 night.
My overall impression:
- a bit overpriced
- room was small and old
- plenty activities for the guests (family room with puzzles, board games, Christmas movies in a small movie theatre)
- food was great
- Copper room had nice dance floor and a live jazz band (i loved it!)
- heated pools were good
- service was OK but not always
Now in details.
Although "heritage rooms" cost $50 less, I wouldn't recommend saving and booking them if you're planning a romantic getaway. Instead, I'd recommend newer rooms in the towers (pool/lake/village view). Our room was very small (10 sq.m. / 107 sq.ft). There was only a bed, a chair and an old squeaking closet in which they kept old bulb TV (thanks God it was not black and white!). The room was a true "heritage" from the 70's.
There was no balcony or air conditioning. As they say on hotel's website "you can open window if you want some fresh air". Well, at least they honestly specify it on their website.
I personally think $130 for such a room is too much.
The bathroom was OK, all amenities worked, they were neither old, nor new. We had shampoo, soap, body lotion and shower cap provided. We also had 6 big towels for just 2 of us (including the ones for the pools), which was quite nice.
When we checked in, the receptionists assured us that our bath robes (included in the price) were waiting for us on our bed. But they were not. We phoned several times to ask for the robes but had to wait for more than an hour for them to bring us those robes. It was quite unpleasant considering we had only 1 night stay and wanted to use the pools as soon as possible.
Otherwise, the staff was very friendly and smiley.
Because we arrived during busy season, the hotel allowed the guests to have breakfast in the Copper Room along with Lakeside café where they usually serve it. It was great to have a morning cup of cappuccino in a nice cozy restaurant overlooking the pools.
There was a small movie theatre (which originally might have been a conference room with a screen and a projector), where they showed Christmas movies and cartoons.
Family room with board games and puzzles was appreciated by my husband :) There were backgammon, monopoly, chess, small and large puzzles, paper and crayons for kids to draw.
There was also a small gym which we didn't end up using, but I saw a couple of people there.
I particularly liked live jazz band in the Copper Room that evening. Several couples danced. The band announced some couples that had anniversaries and birthdays, and played special songs for them. The atmosphere in the restaurant was very warm and friendly, and even cheery. :)
The jazz band and the pools were the highlights of the trip!
There are 3 outdoor and 2 indoor pools. Outdoor: hot one for adults, warm one for kids, and a warm one for doing lengths. The pools are open till 11pm. Heated pool in the cold night was a perfect combination! Even having cold rain dripping from above could not spoil the impression. Indoor pools were also used (they are open until 1 am) although they are much smaller and the water temperature was too hot as for me.
We didn't use spa so I can't really say anything.
The food was great. For breakfast they have 2 buffet stations with fruit, cereals, meats, eggs, porridges, and an omelette station (with a long line-up). The juice was nice, surprisingly (I'm used to an artificial diluted orange mixture that is usually served in other hotels during buffet breakfasts). The coffee was just fabulous!
The dinner menu is a bit overpriced. However, the atmosphere in the restaurant over the dinner is worth paying for.
- Official Description (provided by the hotel):
- Situated on the southern shore of Harrison Lake and surrounded by the Coast Mountains, Harrison Hot Springs Resort & Spa is a full service destination resort. The resort features 3 restaurants and a bar, Healing Springs Spa and five (5) spring fed hot mineral pools. An easily accessible getaway- the resort is only 90 minutes east of Vancouver and 45 minutes from the nearest Washington State border crossing. ... more less
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- Also Known As:
- Harrison Hot Springs Hotel Harrison Hot Springs
- Harrison Hot Springs Resort And Spa