We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful but run down.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Harrison Hot Springs Resort & Spa
Certificate of Excellence
North Vancouver, Canada
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Beautiful but run down.”
3 of 5 bubbles Reviewed November 29, 2013

We have stayed at this hotel several times over the years. This last visit fell a bit short. My husband used the website to make our reservation and requested a king bed with a lake view. We ended up in a room with a double bed and a window that faced a wall. Also, the noise from the pools was amplified and echoed off the wall. No view and noise. Disappointing. When I asked about this they confirmed that reservations were requests that could not be guaranteed. Honestly, if I had known we were not going to get the room we requested, I would have looked into alternative accommodations. The best part of this stay was the spa. I had a massage that was heavenly and the staff were very friendly. It would be nice if the spa had its own change room with all the usual amenities, but I guess they assume guests changing in their hotel rooms. If you need to use the facilities, you end up in toilette/shower room that all hotel guests use including children - kind of the opposite of what one hopes for at the end of a relaxing massage. Our room was very clean, nicely appointed and the bed was comfy. But there was a crack in the bathroom sink, the room was small and had no robes on check in - upon request they delivered right away. The hallways and carpeting are run down. It feels like an update is needed if it is going to retain its status as a resort hotel. Also, if guests request a superior or premium room, it seems some effort should be made to at least put them in a similar class.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CrowFlyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,386 reviews from our community

Traveler rating
    1,316
    1,243
    427
    248
    152
See reviews for
1,022
1,507
71
120
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,363)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bellingham, Washington
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed November 27, 2013

The Harrison Hot Springs Resort & Spa is a beautiful place for respite from a hectic life, especially if you want to take advantage of the Spa. We enjoyed the opportunity to relax in the different outdoor pools. However, we were disappointed with our room in the Main Hotel. It was small and had inadequate cooling fans. We happened to visit, when the weather was very warm. We chose to include the breakfast in our package, which offered many choices but it was crowded.

Room Tip: I would suggest a room in one of the wings, which are more modern and with view of the Harrison Lake...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margaretha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia, Canada
Level Contributor
860 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 354 helpful votes
4 of 5 bubbles Reviewed November 26, 2013

A rough estimate of the span of time I've visited this hotel would be about 4 decades, in every season. It used to be the 'only show in town' in this small resort area but of course development has crept in with other chains. Still The Harrison has the history and charm. A couple of things to know: Over its long history the hotel has had 3 incarnations, the original hotel, the expansion which occurred roughly in the 1960s, and the 'new' tower built around the 1990s. Prices follow this arc but the reason I am submitting this specific review with pictures is to share that even the oldest section of the hotel has its charms for the open hearted. Further I'd add that while it is tempting to visit with everyone else in summer, it is also a real treat to pamper yourself by 'burrowing' during BC's not-so-nice seasons when grey clouds and abundant rain prevail. If you can dig slipping into natural outdoor hot springs waters in the pouring rain you'll know what I mean; otherwise the lobby and fireplace await.

Room Tip: There is no option to choose all of the "What sort of trip was this?" : Business Visit, C...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Codiak!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbotsford, Canada
1 review
2 of 5 bubbles Reviewed November 26, 2013

The pools were extremely disappointing. The pools temperatures were terrible.. in some of them i felt like i was in a cold bath... one of them there was actually cold water coming out of the in flow. There was also kids jumping and splashing in pools and no one there to supervise or over look pools to unsure guest pleasure or safety. At one point i got elbowed in the head and the kid(about 14)didn't even care nor did the parents. The outside pool for adults only was the only pool that was somewhat satisfying.. but way to busy for all guests and still not really hot enough. I ended sitting in the steam room... which was old and terrible but at least hot. Not the hot spring you would think that is closest to a WORLD CLASS CITY! Over all.. i would tell anyone to go to the Nakusp, Ainsworth, Fairmont or Radium before ever coming here! Not worth the money at all!!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2013-Jenn_M-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian M, Director of Sales at Harrison Hot Springs Resort & Spa, responded to this review, December 4, 2013
Our 5 mineral pools offer a variety of temperatures to meet everyone's comforts. We do have many families visiting on weekends with their children, so one of the pools can get hectic. There is an adult-only pool as well as pools inside the spa that offer a more tranquil experience. Thanks for sharing your feedback with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed November 24, 2013

I had a wonderful time here- they have pools of all different temperatures and they are really large. You could spend all day going from one to another. This was my birthday present from my parents as I love hot springs and it didn't disappoint. It was only a shame that we didn't have more time as I had to meet a friend the next day in Vancouver. I think it would also be great to visit outside of the holiday season as it was a little busy. A few days spent here in winter would be magical! We also had a lovely view of the lake which I would definitely recommend you request.
So my tips would be: try and go outside of the main holiday season and try and stay 2 nights so you don't feel rushed. You can get cocktails by the pool as well. I had a pina colada in honour of my birthday and it was great.

Room Tip: Ask for a higher room with a view of the lake.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed November 23, 2013 via mobile

Maybe there are minerals in the water, but all you can smell is the chlorine.
Loud and crowded. People shouting and screaming kids are no way to relax. There is no staff at all to check on the place and ensure it's at least a bit relaxing.
The worst part? Someone peed in the sauna, and also there was chunks of "brown matter" in the lap pool. Complaints to the staff at the front desk were received with moderate disinterest.
The best thing I can say about the place is that the tv in the room is one of the best/biggest I've seen in a hotel.
Quite disappointing!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank elleemmess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian M, Director of Sales at Harrison Hot Springs Resort & Spa, responded to this review, November 26, 2013
Long weekends tend to attract families with children - the pools do get busy. Luckily, we have several pools to accommodate everyone's desires. You'll find "quiet time" at the adult pool or in the private mineral soaks available at the Healing Spring Spa. As well, all pools are quieter on weekdays. Thanks for sharing your feedback with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Ariona
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed November 23, 2013

This is a whimsical place in some ways and a bit teeth gritting in others. For example, the coffee (Starbucks, Miss Margaret's) doesn't open until 7 a.m. Many people coming here aren't Canadians, but are from other countries like us (USA) and our time clocks are different. It would be nice if Starbucks/Miss Margaret's opened up at 6 a.m., instead. In all fairness, the hotel rooms DO have a coffee maker....so it's holds you -- sort of.

And then, there's the same issue with breakfast--7a.m. I guess Canadian's don't eat brekkie at 6 a.m.??? ;-).

This is an old hotel that has been carefully taken care of and updated. It does have excellent and fast wifi. It has a 20 foot sturgeon (fish) in the lobby....huge sucker. And the decor is almost 1950's-ish, but pretty and elegant and grande.

I liked the long hall type lobby with lots of comfortable chairs to sit in and watch people go by or read or do your electronic tablet stuff. There's a roaring fire place at one end with a semi-circle of couches and chairs around it--the most popular place in the lobby, of course.

When we visited in mid-November, it was raining cats and dogs, gray and generally cold. The check-in says 4pm and believe me if you come early....most likely your room won't be ready until 4pm. Seems the management has one maid per floor--which is outrageous. At any other upscale hotel, trust me, if you come in early, they but their butts to get you into a room as fast as possible. Here at this one...not so much.

There's several shops in the hotel which are nice to peruse. The Lake Side Cafe was hurting for staff and things were slow to be served. Some food arrived hot and one person's stead was bloody and had to be sent back because she requested medium rare,not rare. It was taken care of, of course. The food is excellent and there's plenty of it. We were there for dinner as well as breakfast. I must say that their buffet breakfast was excellent. No complaints at all. And their omelet station was terrific. But it opens at 7 a.m. Not for early birds like us.

The Healing Hands Spa, hands down (pardon the pun) is a real jewel in this restort. I know they have hot springs, but let me digress to the spa. If you are in need of an excellent massage of any type, hot stones, etc., this should be the first place you go. I was like melted butter oozing off the massage table when I was done.

The hot springs ARE glorious. They have several huge outdoor pools. One for adults only, thank goodness, another for adults/children. The indoor has a huge, rectangular pool that is up to 8 feet deep to four feet deep. It is mildly warm. But the small, round pool nearby is probably 102F and delicious for about ten minutes. They have al ocker room but geeze--no locks on the lockers. Where are you to put your hotel key? Any credit cards or your iPhone????? This hotel really botched that thinking process. They have bathrobes in every room, but you need a swim suit. And I'd advise bringing floppies to wear on your feet.

I loved the Healing Hands Spa....it's top drawer, a "10" in my world. And I loved the hot springs themselves...another "10" but the thoughtfulness of putting a lock on a locker so we could put our personal belongings in them and not worry that they will be stolen...its utterly illogical. Who is running this hotel!!!????

If you don't mind going to breakfast or dinner at 7:00 am, you'll be a happy clam. There's also a lot of nice places around this resort to go too and veg out and relax. If you happen to be driving in this area, a stay is recommended.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Harrison Hot Springs
0.2 mi away
Harrison Beach Hotel
Harrison Beach Hotel
#1 of 8 in Harrison Hot Springs
4.5 of 5 bubbles 492 reviews
0.2 mi away
Harrison Lake Hotel
Harrison Lake Hotel
#6 of 8 in Harrison Hot Springs
3.0 of 5 bubbles 124 reviews
0.3 mi away
Hot Spring Villa Hotel
Hot Spring Villa Hotel
#3 of 8 in Harrison Hot Springs
3.5 of 5 bubbles 37 reviews
Show Prices
Show Prices
Show Prices
12.0 mi away
Coast Chilliwack Hotel
Coast Chilliwack Hotel
#2 of 9 in Chilliwack
4.5 of 5 bubbles 659 reviews
0.3 mi away
Harrison Lake View Resort
Harrison Lake View Resort
#3 of 7 in Harrison Hot Springs
3.5 of 5 bubbles 28 reviews
0.1 mi away
The Spa Motel Harrison Hot Springs
The Spa Motel Harrison Hot Sprin...
#4 of 8 in Harrison Hot Springs
3.5 of 5 bubbles 79 reviews
Show Prices
Show Prices
Show Prices

Been to Harrison Hot Springs Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harrison Hot Springs Resort & Spa

Property: Harrison Hot Springs Resort & Spa
Address: 100 Esplanade Avenue, Harrison Hot Springs, British Columbia V0M 1K0, Canada
Location: Canada > British Columbia > Harrison Hot Springs
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Harrison Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Harrison Hot Springs Resort & Spa 3*
Number of rooms: 340
Official Description (provided by the hotel):
Situated on the southern shore of Harrison Lake and surrounded by the Coast Mountains, Harrison Hot Springs Resort & Spa is a full service destination resort. The resort features 3 restaurants and a bar, Healing Springs Spa and five (5) spring fed hot mineral pools. An easily accessible getaway- the resort is only 90 minutes east of Vancouver and 45 minutes from the nearest Washington State border crossing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Harrison Hot Springs Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harrison Hot Springs Hotel Harrison Hot Springs
Harrison Hot Springs Resort And Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing