Me and my boyfriend just had a beautiful romantic stay at the Hotsprings. We were wanting to grab a coffee before out walk along the beach. Muddy waters cafe was closed, so we decided to check out Miss Margarets, which is conveiniently beside hotel entrance.
We were standing at the counter, about to order a couple drinks...when the girl at the counter had seen us, but said nothing, then turned her back and started texting on her phone. LITERALLY right in front of us. We were so happy to be on a wknd away from kids, so we just kinda looked at eachother confused. Fine text, super bad service and rude but whatever... BUT Then as she decides to finish up her text, she looks up with a cranky" why are you bothering me face' she says nothing.
We order our drinks and the ENTIRE transaction, debit etc, shes got her grumpy face on. Then as im waiting for my drip coffee, as the other blonde lady is making bfs espresso. Crabby girl goes back to texting, and fogets to pour my coffee!! URG anyways, unfortunatley we had to go there a couple times throughout stay, and EVERY time she was a crab apple!!
NOT such a great impression on guests I'd say. We were excited and happy throughout trip, but her being so grouchy really annoyed me. Such a beauitiful place and hotel, but her being so rude, left a really bad impression :( FYI Harrison Hot Spings.... you should really get on that, have happy friendly people like the rest of your staff!!!
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