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“Far good on Far North :)”

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Westmark Inn Dawson City
Ranked #2 of 8 Hotels in Dawson City
Certificate of Excellence
Vancouver
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Far good on Far North :)”
4 of 5 bubbles Reviewed June 2, 2014

One of the best hotels in one of the best old towns/cities in Far North and all of Canada :)
Stylish
a little bit old fashioned but that is why you will like it!
good location, good food
poor internet

Room Tip: No lift so ask about 1st floor
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bogdan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 reviews from our community

Traveler rating
    66
    107
    46
    6
    4
See reviews for
44
110
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
NSW
Level Contributor
147 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 bubbles Reviewed May 31, 2014

My wife and I were on a Holland America tour and stayed at 3 Westmark hotels - this one, the Westmark Hotel in Fairbanks, and the Mckinley Chalet in Denali. The housekeeping in all three was a long way from optimum and one couldn't help but feel that once Holland America have you hooked, the hotel service standard becomes secondary. All three hotels have been reviewed.

For this hotel, the room was fine, nothing outstanding about it but satisfactorily comfortable. The hotel is spread out with buildings comprising only 2 levels in keeping with the architecture of Dawson City and very commendable. Location is fine, Dawson City being a small town and everything is within easy walking distance. There is no wifi in the rooms but good reception in the lobby (complimentary).

My complaint centers on coming back from an all day tour and finding, at 5.00pm, that our room was just about to be serviced. Being rather tired we had no desire to leave the room for the half hour or so whilst the girl serviced the room so we told her to empty the bins and forget the rest. The girl was apologetic, and we probably would have not worried about it if we had not met similar situations in Fairbanks and Denali.

Westmark caters for Holland America package tours and if you are travelling independently this is not a hotel I would recommend. Not only because of the poor housekeeping service but also because you will find yourself competing with busloads of elderly persons.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aussie_bmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penny S, Administrative Assistant at Westmark Inn Dawson City, responded to this review, June 26, 2014
To address the current issues reported by our guests for the start of the 2014 season.
We feel we have a very dedicated and caring housekeeping team that try to accommodate all our guests.They try to provide room service while the guest is away enjoying our town. We have brought this concern to our executive housekeepers attention.
Our hotel does have a strong commitment to our community and independent travelers outside our Holland America Tours. Our commitment is to all our guests, but would like to ask for your patience when a tour arrives. All guests deserve the same time and attentions from our team members.
Our internet service is in the main lobby and complimentary and we offer two computers for guest use.
Our facility is two stories. We recommend that when making a reservation you express the preference for a first floor room.
For all the compliments we receive, Thank you, It is our mission to make your stay as enjoyable as we can. Thank you for sharing your experience at the Westmark Inn Dawson on trip advisor. Please continue to do so.
Penny
Administrative Assistant
Westmark Inn Dawson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehorse, Canada
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed May 19, 2014

Traveled with a group of fun loving seniors. We had a special group rate which was pleasantly generous. The room had a very comfortable easy chair in addition to a small sofa. The front desk staff were helpful and pleasant. I used the computer in the lobby for my email etc. and the staff helped this 'poor old soul' when needed. The restaurant staff were attentive and helpful. The breakfast smorgasbord was standardly supplied .

Room Tip: Second floor rooms are 'walk up' and if you have security concerns the buildings separate fr...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

Well, we were surprised and pleased. Since Dawson City isn't open to most tourists in the winter, we expected another hotel spruced up for the tourists. Wrong. It is a nice hotel. It was clean and quiet. We had a great two night stay as part of the Holland America cruise/tour.
Upon arrival, we received a coupon for a free desert in the restaurant(it was our 41st anniversary.) Good food, no excellent food. I am the type of person who would eat seafood in place of a good burger/steak. I had my first Arctic Char here. Outstanding. Just wish we could get it here in the Midwest. The breakfast was very good.

  • Stayed August 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cprinkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownsburg, Indiana
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed March 24, 2014

My wife and I stayed here as a part of a Holland America tour.
The room was nothing special, adequate size and clean. We were half way thru the tour and took advantage of the washers and dryers available in the hotel. Did I tell you this is a multiple building establishment and we were across the road from the office. I went over to the office to get Canadian coins and buy the detergent.
The best thing about the hotel was the kitchen, service in the dining room was good, not great. But we had good meals both evenings we were there. I remember a good grilled salmon, but my wife had a baked halibut with lime and tomato sauce that was great. We were leaving early the next morning for a tour and we were able to order breakfast biscuits in the evening and get coffee before the tour.
We enjoyed walking around Dawson checking out the landmarks, and getting a feel for the town. An evening stroll on the river bank is very good. My one criticism of Dawson is that half of the stores were closed in the evening.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rand R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selbyville, Delaware
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed November 16, 2013 via mobile

Dawson City was a two night stop as part of our Holland America cruise tour. We were enthralled by the rustic nature if Dawson City. The hotel is large, beautifully decorated, and clean! We had a large room with a king bed, nice bathroom, and ceiling fan. The restaurant served some of the best meals of our trip - better than the meals on board the ship! Beware that Dawson City has one paved main road and the rest are dirt roads with wooden boardwalks for sidewalks. Very quaint.....it did pour the one day we were there, so everything was a muddy mess......that would have been the only downside, and if that is the worst....well, we were doing too badly! Definitely visit Gertie's and have a sourtoe cocktail!

Stayed August 2013, traveled with friends
Helpful?
3 Thank sklovessummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Stayed 3 nights in this hotel. Very unique with most rooms across the unpaved 5th street. Had 2 different rooms-one on ground floor beside bus parking-no problem. Rooms were all clean and well taken care of. The dining room was huge and the staff were so nice and the food was excellent. The bar/patio above the lobby was really nice as well. Free internet in lobby too. Just a very pleasant stay, close to everything.

Room Tip: Sorry-don't know if there was a pool so terrible is not a proper review.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank johna_moffatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westmark Inn Dawson City

Property: Westmark Inn Dawson City
Address: Fifth & Harper Streets | Box 420, Dawson City, Yukon Y0B 1G0, Canada
Phone Number:
Location: Canada > Yukon > Dawson City
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Dawson City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Westmark Inn Dawson City 2.5*
Number of rooms: 177
Official Description (provided by the hotel):
The newly renovated Westmark Inn Dawson City provides visitors with spacious and comfortable accommodations in the heart of this lively gold rush community. Guests discover warm northern hospitality at the Inn with television and a private bath in each of the 177 rooms. Enjoy wonderful meals in Belinda's Dining Room and the Keno Lounge. Dawson City retains the color and flavor of those gold rush days at the turn of the century. The Westmark Inn Dawson City is in the heart of downtown just blocks from the legendary Diamond Tooth Gertie's gambling hall. Open mid-May through mid-September for summer guests. ... more   less 
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Also Known As:
Westmark Inn Dawson City Hotel Dawson City
Westmark Hotel Dawson City

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