We stayed at this hotel with our 4 grandchildren-ages 2 to 6. Sadly the pool was COLD and limited their enjoyment. The accommodation was fine with a queen and a sofa bed. The kids had fun but the pool could have been warmer!More
We stayed at this hotel with our 4 grandchildren-ages 2 to 6. Sadly the pool was COLD and limited their enjoyment. The accommodation was fine with a queen and a sofa bed. The kids had fun but the pool could have been warmer!MoreShow less
Hi Shirley, Thank you for posting your review. It's always great to see guests enjoying our facilities. Please know that we had maintenance check the pool temperature. They will have made any necessary adjustments to ensure we maintain temperatures according to health and safety standards of Alberta.
We stayed at the Best Western Red Deer for a night and it was a fairly new establishment that met all our needs. Very clean with all the amenities. The only suggestion would be that ceramic mugs for in room coffee or tea would be preferred if at all possible. We enjoyed our stay and would stay again. Thanks Cathy and Earl, Belle River, ON
Good Day Cathy & Earl, Thank you for posting your review. We are pleased to read that you enjoyed your stay with us. Please know that ceramic mugs are provided in every guest room for the Keurig Coffee Machines. We also provide ceramic mugs and to-go cups at our coffee station, located near our lobby, for guests convenience.
I have stayed at many hotels in the RED Deer area but when it comes to courtesy, cleanliness, and comfortable sleep I enjoyed thr Best Western Red Deer best of all. Hats off to the folks there for making it a place a hme away from home for me. Great going gang.
September 22, 2013
Timothy Hanks - email@example.com
Re: Hotel Confirmation # - 178843
Best Western Rewards# - 6006637431346105
Hats off to you for sharing about your home away from home with the Best Western PLUS Red Deer.
The only thing that could have improved my stay would have been a restaurant on site for my evening meal. Breakfast was very good with a variety of choices. The room and the bed were really good. Would stay here again.
Appreciate your kind word regarding our property and hope to see you next time you are in Red Deer
Right from the friendly service from the front desk, to the clean and relaxing room we enjoyed our stay. The room was quiet, comfortable bed, and spacious. Really enjoyed the coffee maker in the room which offered a variety of quality coffees, made in a real glass mug.
Thank you for mentioning the friendly service you received during your stay with us , glad to read you enjoyed the Keurig coffee product.
Rented a Premier Suite for the weekend. Was large enough, but another friend we were travelling with also rented a Premier Suite and hers was larger and had a third TV in the living area. The beds leave something to be desired as both beds in our room were very, very firm. The coffee maker had a layer of dust on it leading me to believe it hadn't been cleaned in some time. Bathroom is extremely small. Overall, the room was satisfactory, but it was certainly not what I was expecting. We stay at the Best Western whenever we travel and I was a little disappointed. The Best Western in Aidrie is by far nicer.
Thank you for being a Best Western regular customer.
I am sorry to read that the cleanliness of your room was not up to our regular standards, please accept my apology.
Our goal is certainly to provide more than just a satisfactory experience. Hope that you will allow us a future opportunity to provide you with a better experience.