My co-workers and I went up to Red Deer for a conference and stayed at the Sandman. We were very excited to spend time in the hot tub and relax, but when we got to the hot tub it was not very hot and the jets were not working. We talked to the front desk and told them that the jets were not working and they said they already knew, but it appeared that it was not a priority to them, nor were they letting guests know about it.
There was also miscommunication on the payment of the hotel and we got changed twice. They did take care of it and my credit card got reimbursed, but it was very inconvenient.
The hotel was also under construction and smelled terrible. When we walked into our room there was garbage on the dresser and the used soap from the last people was still in the shower. I now wonder if we even had clean sheets.
Needless to say I would never stay there again.
- Official Description (provided by the hotel):
- Nestled between Edmonton and Calgary, Red Deer is the perfect balance of beautiful natural surroundings, modern conveniences, and rustic ease. Sandman Hotel Red Deer is a great choice for any occasion. ... more less
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- Also Known As:
- Sandman Red Deer
- Sandman Hotel Red Deer Alberta