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“This place has slid...” 2 of 5 stars
Review of Radisson Hotel Red Deer

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Radisson Hotel Red Deer
Ranked #3 of 29 Hotels in Red Deer
Certificate of Excellence
Airdrie
1 review
“This place has slid...”
2 of 5 stars Reviewed May 31, 2013

I have stayed in this hotel before it was a iHotel, it has definitely gone down hill since then. 1. One of two elevators out of service. 2. Elevator door of "working" elevator failed to close for a couple minutes while I was in it. 3. First room - cant watch movies, maintenance couldn't figure it out, so I finally asked for another room. 4. Second room, still can't watch movies. 5. Spoke with a co worker in another room and they can't get the wifi working. Won't return!

  • Stayed May 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Tired501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankD367, Assistant Front Office Manager at Radisson Hotel Red Deer, responded to this review, June 2, 2013
Dear Guest:

We appreciate the points that were raised in your comment and sincerely apologize for the inconvenience that this has caused you.

Our elevators are currenlty undergoing major renovations and our cable signal was recently switched over to RHD and is in the test phase.

Please accept our deepest apologies and be assured that we will get things on track so as to be able to exceed the expectations of our guests. I am sure that on your next visit things will be better.

Once again, thank you very much for bringing this to our attention and I look forward to having you with us in your next trip to Red Deer.

Sincerely,

Frank Dilmaghani, Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Sherwood Park, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 30, 2013

I enjoyed staying here, as we were at a women's conference and it was quite close and accessible to restaurants, etc. nearby. The beds were really comfortable to sleep in, the staff were VERY helpful, and the food was delicious in the dining room. I would definitely stay here again. Having conscientious staff really makes a difference. GOD bless you all, and THANK YOU!

Room Tip: Since I appreciate having a comfortable bed, it didn't matter where we were, and I did get a rea...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lioness777017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankD367, Assistant Front Office Manager at Radisson Hotel Red Deer, responded to this review, June 2, 2013
Dear Guest:

Thank you very much for taking time in sharing with us your wonderful experience. It is good to know that you enjoyed the food and was pleased with our staff. I will make sure that the good news gets to them.

We would like to thank you for your patronage and look forward to serving you in you next stay with us.

Warmest Regards,

Frank Dilmaghani, Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 29, 2013

Don't be too fooled by the nice pictures - this is a basic hotel (a remodelled Holiday Inn). Location is convenient but don't look for a view! We were overlooking the parking lot and the International truck dealership. Staff was friendly even though there and were having to deal with a power outage, so our room was not available for quite some time. Was not aware there was a breakfast available - not mentioned at front desk and no signs in lobby. Might stay here again but not likely.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bonbon41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinton
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

We were gathering with friends and family for the long weekend in May. This hotel was a great choice as the hotel is very clean and the service was excellent. They have a large buffet for breakfast which is served until 10:00 am if you sleep in a bit.

Room Tip: One thing is that on the fourth floor you do have to walk passed a smoking section to get to the non...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank glenair2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed May 26, 2013

Recently had an event at the iHotel 67 St and had the most amazing interaction with the banquet team. Chris (supervisor) was on top of his game; He called me to ensure i knew when the event location would have been prepared and ensured that all was taken care of for my set up. To add to the experience, a follow up call was made to verify that all went well and all my needs were met.

The event went off without a hitch and Cliff was careful to ensure that all the agreed details of my BEO was delivered on time.

Chris & Cliff are truly valuable members of this hotel.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CJ Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
1 review
5 of 5 stars Reviewed May 24, 2013

Our company recently hosted an event at this hotel. The staff there were very helpful and professional. A special thank you to Chris MacIntosh who really went above and beyond to make everything run smoothly.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shelita403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okotoks, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

Our Lacrosse team stayed in the hotel on the long weekend and the kids had a great time, there was a pool and large hot tub as well an area where they could use computers and they let us use the boardroom for our team pizza night. The beds are comfortable and the restaurant and staff was excellent, as wel on the weekend they have a very nice free breakfast which includes hot items. The reason I'm also writing this review is because I had a small issue initially and the front desk staff (sorry I didnt get all your names) and specifically Frank made sure to explain the situation and for my trouble more than went out of there way to show me excellent customer service. Our team had our lunch after check out Monday in th restaurant and the buzz was that we would be happy to re-book with the ihotel if we end up in Red deer again one day.

Room Tip: They have most rooms with 2 queen size beds, and some King size with a couch - they have 4 rooms wit...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Red Deer

Property: Radisson Hotel Red Deer
Address: 6500 67 St, Red Deer, Alberta T4P 1A2, Canada (Formerly iHOTEL 67 Street)
Phone Number:
Location: Canada > Alberta > Red Deer
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Red Deer
#3 Business Hotel in Red Deer
#4 Romantic Hotel in Red Deer
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Red Deer 3*
Number of rooms: 142
Official Description (provided by the hotel):
Radisson Hotel on 67 Street is Red Deer's Premier Choice. Our Hotel features 142 deluxe guest rooms featuring Premium King & Queen sized Accommodations, 32 or 42 inch High Definition TV's with HBO & Free Movie Channels, Two 2 line Speakerphones, In room Coffee, Tea, Iron & Ironing Board, Mini Fridge, In Room Mini Safe, Microwaves upon Request. All our guests receive Complimentary Breakfast Buffet as well as Complimentary access to 6000 Sq ft Planet Fitness Centre which is equipped with state-of-the-art equipment, large pool, hot tub & steam room. We offer complimentary local calls, newspaper, wired & wireless internet access. Hotel Amenities include 20,000 square feet of Meeting Space including 3 Ballrooms & 3 Executive Boardrooms, Cocktail Lounge, Business Center, Family Restaurant, Hair Salon & Spa, Fitness Center, Personal Trainers, Nutritionists, Tanning Beds, Smoothy & Oxygen Bar & Games Room. Our Games Room features Foosball, Air Hockey & Table Tennis. Nearby places of interest in Red Deer include GH Dawe Community Center with Waterslide, 2 miles from downtown Red Deer, ENMAX Centrium, Kerry Wood Nature Center, Heritage Ranch, AB Sports Hall of Fame, Collicut Center, with Sylvan Lake only a short drive out of town. We look forward to welcoming you, and making your experience exceptional. Minutes from Edgar Industrial area, Burnt Lake Business Park, Sylvan Lake, Alberta Sports Hall of Fame, and close to Downtown Red Deer (2 kilometers). Companies in close proximity to us are John Deere, Trican, Nova Chemicals, Chrysler, Parkland Fuel Corporation, ATCO Gas, Schlumberger, Ferus and Quinn. ... more   less 
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Also Known As:
Holiday Inn 67 Street Red Deer Hotel Red Deer
Holiday Inn Red Deer
Red Deer Holiday Inn
Radisson Hotel Red Deer Alberta

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