I checked in at the ramada Red deer march 13 leaving a cash deposit of $200 as soon as I got to the room #422 I found a pair of dirty black men's socks in the sheets of the bed near the pillows, I immediately came down to the front desk to complain they said they would compensate me for upon checkout. Upon returning back to my room i found an empty toilet paper roll and no tissue paper at all, the maid had done a poor job of cleaning it was as if they has just checked me into a room that was occupied without being cleaned first. The following morning they refused to give me a late check out of 1 o'clock which is regular late check out at ramada hotels I left at 12pm. The front desk manager Deanna Shaw than told me the room smelt of smoke which is impossible I am a non smoker as to why I booked a non smoking room, as the hotel does also offer smoking rooms but I clearly had booked non smoking because I am not a smoker. After waiting fifteen minutes finally the front desk manager had the general manager Vimal Pillay on the phone to speak to me, he then informed me I would not be receiving my two hundred dollar deposit back and that they would no longer be compensating me for the filthy socks in my bed. I will never stay here again
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- Also Known As:
- Service Plus Red Deer
- Ramada Red Deer Hotel And Suites Alberta