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“Great service, friendly and really helpful”

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Hampton Inn & Suites by Hilton Red Deer
Ranked #1 of 29 Hotels in Red Deer
Certificate of Excellence
Calgary
1 review
“Great service, friendly and really helpful”
Reviewed December 1, 2012

We had to stop in Red Deer in the middle of the night in a snowstorm due to unexpected vehicle trouble. We were so happy to have this lovely hotel conveniently located just off the highway in the "Gasoline Alley" area (near service stations, restaurants, etc.) to stop at. The night clerk was very welcoming and helpful, and when I told her of our car woes, she assured me someone would help me in the morning. And they did!
The manager went out of her way to get me sorted out at a repair shop, and was so pleasant and caring as she did so. In the midst of our woes, we had a lovely complimentary breakfast, and were assured that if we had continuing issues with our van, I didn't have to worry about the kids needing to stay in the room for the afternoon. As it turned out, we were able to drive home that afternoon, with pleasant memories of a lovely stay, a warm and cozy bed, free coffee and tea, and friendly staff. If we ever need to stop on our way between Calgary and Edmonton again, this is where we'll go!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry L, General Manager at Hampton Inn & Suites by Hilton Red Deer, responded to this review, December 13, 2012
Thank you for your review. Here at our hotel we are very happy to hear to hear that you had an enjoyable stay with us. We are all about Satisfaction Guaranteed and I will let the night staff member and all the staff know that they helped make your trip great! We hope to see you again soon. Barry Lewis General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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662 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
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English first
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 30, 2012

I stayed at this hotel as part of a hockey group that was playing in a tournament in an adjacent town. The hotel was excellent. The hotel is very clean and new. The staff is very friendly and patient. The complementary breakfast is varied and plentiful. The hotel allowed us to use the common room for a team function. It was a very enjoyable weekend.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry L, General Manager at Hampton Inn & Suites by Hilton Red Deer, responded to this review, December 20, 2012
Here at our property we are excited to have the chance to make your group’s stay with us the best it can possibly be! We value the business your team provides us! If there is anything we can do to improve our services please let us know. We are all about Satisfaction Guaranteed. Thanks again! Barry Lewis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, Canada
Level 5 Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 30, 2012 via mobile

Friendly, helpful check in and a call from the front desk 10 minutes later to check if everything was ok. Nice touch. King Suite had a nice layout with a cool desk unit to partially divide the sitting and sleeping areas. Open concept allows the flatscreen to be seen everywhere in the room. Convenient placement of wall sockets allows the phone and iPad to charge on the bedside table overnight. Very clean and a good breakfast included in the price.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KennethEdgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry L, General Manager at Hampton Inn & Suites by Hilton Red Deer, responded to this review, December 20, 2012
Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Safe travels. Barry Lewis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 14, 2012

I stayed in this hotel during my son's soccer tournament. Very close to highway 2.The main arena is about 6 kms from the hotel, But, the hotel is surrounded by lots of eatries. It has Tim Horton, McDonald etc. Rooms are clean, breakfast is great. Bath room flooring was slippery, management must do something abouty it. I slipped when I stepped on the floor with my wet foot, but luckily not hurt. Hotel has a small pool which kids really enjoyed. I will recommend this hotel if in Red Deer

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gery301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry L, General Manager at Hampton Inn & Suites by Hilton Red Deer, responded to this review, December 20, 2012
Here at our property we are excited to have the chance to make your group’s stay with us the best it can possibly be! We value the business your soccer team provides us! If there is anything we can do to improve our services please let us know. We are all about Satisfaction Guaranteed. Thanks again! Barry Lewis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington
Level 5 Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 11, 2012 via mobile

Spacious rooms, clean an new. Tuesday night they have free food and drinks only an added bonus. Free breakfast too. It is close to the highway but a bit outside of town. You have to drive if you want to go to a decent restaurant.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABC360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry L, General Manager at Hampton Inn & Suites by Hilton Red Deer, responded to this review, December 20, 2012
I just wanted to say thanks for your recent stay here at our hotel! I’m so glad you were
able to experience our warm Hamptonality. We can’t wait to see you again soon. Barry Lewis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grande Prairie, Canada
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 24, 2012

Nice and quiet with all the amenities, pool and hot tub was very clean. Fitness room is attached to pool which is very convienent. Super morning breakfast with great choices. The breakfast room (very large) has TV's, breakfast bar and tables. The location is just off hwy 2. Not many eating establishments close by.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank don s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry L, General Manager at Hampton Inn & Suites by Hilton Red Deer, responded to this review, September 26, 2012
I just wanted to say thanks for your recent stay here at our hotel! I’m so glad you were
able to experience our warm Hamptonality. We can’t wait to see you again soon.

Barry Lewis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta Canada
Level 5 Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 17, 2012

We stayed at the Hamton Inn Red Deer for only one night while in town for a meeting. While the location is at the south end of town it is very convenient and easy to get to, only 5 minutes to get into downtown. This property is quite new, we were greeted by a very friendly and helpful front desk staff, stayed in a king room, it was very clean,large and had a fridge and microwave. The bathroom is huge, shower pressure could be a little stronger but was okay.
The night was very quiet, don't remember hearing a sound, they have a very nice breakfast included in the nightly rate, lots of choices and a large seating area. A pool, whirlpool and exercise room are on the property. All the staff we met are very friendly, and the entire property is well taken care of, would stay here again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KBB57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry L, General Manager at Hampton Inn & Suites by Hilton Red Deer, responded to this review, September 24, 2012
Thank you for taking the time to complete our survey, we appreciate all the comments and feedback. I am so pleased to hear you enjoyed your stay with us and I hope you will return again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton Red Deer

Property: Hampton Inn & Suites by Hilton Red Deer
Address: 128 Leva Ave, Red Deer, Alberta T4E 1B9, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Red Deer
#1 Family Hotel in Red Deer
#2 Best Value Hotel in Red Deer
#2 Business Hotel in Red Deer
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Red Deer 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
With a tranquil setting midway between Calgary and Edmonton, the Hampton Inn & Suites by Hilton™ Red Deer hotel is located at the south end of the city in "Gasoline Alley", a popular stop for passers-through, loaded with restaurants, cafés and pubs. We're also within walking distance to the Galaxy Cinemas, Westerner Grounds and less than 10 minutes from the downtown area and only five minutes from the Red Deer Regional Airport. Nicknamed "Park City", this area is abundant in walking, hiking, biking and horseback riding trails and offers plenty of unspoiled areas great for snowshoeing, cross-country skiing, bird watching and more. Get a taste of Red Deer's frontier heritage at Heritage Square and Fort Normandeau. Bask in the beauty of St. Mary's Church. Do some fishing at Sylvan or Gull lakes. Tee up at Alberta Springs Golf Course, just five miles away. Learn about some of Canada's best athletes at the Alberta Sports Hall of Fame, about 10 minutes from our hotel in Red Deer. How you spend your time is up to you! Discover a quaint rural setting with top urban amenities at the Hampton Inn & Suites by Hilton! ... more   less 
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Also Known As:
Hampton Inn & Suites By Hilton Red Deer Hotel Red Deer
Hampton Inn And Suites By Hilton Red Deer
Hampton Inn & Suites By Hilton Red Deer Alberta

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