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“Wonderful Customer Service”

Howard Johnson Inn Red Deer
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Howard Johnson Inn Red Deer
Ranked #24 of 29 Hotels in Red Deer
Edmonton, Alberta
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Wonderful Customer Service”
4 of 5 bubbles Reviewed February 1, 2010

We stayed at the Howard Johnson for one night during a volleyball tournament. I booked the hotel on Hotwire and assumed we would get 2 beds as it was booked for 2 people. Unfortunately the room was booked with 1 Queen Bed. I called Hotwire and they would not change us to a room with 2 beds. I called the Hotel and the Manager was very helpful and friendly. He contacted Hotwire and they would not change the room to 2 beds. However, the Hotel Manager agreed to switch us to a room with 2 Queen Beds for a small fee. I would recommend this hotel to others as it is very well run and customer service oriented. I did learn a lesson as I will not book any more Canadian Hotels on Hotwire as they charge US funds and there is really no discount as it ended up costing the same as if we would of booked it ourselves and we could have made sure we had a room with 2 beds from the outset. I am thankful to the wonderful Management of the hotel that made a stay enjoyable.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank favfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Traveler rating
    41
    86
    58
    28
    26
See reviews for
58
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Mission
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 7, 2009

This was a pretty nice place though it lacked in some pretty signifigant areas. We booked a room for 4 of us but there were only 2 bath towels. The walls were pretty thin, if there was anyone walking or talking outside the room we could hear it pretty clearly. The "free breakfast" was quite sparse and was missing a few items that I thought would be there like a whole loaf of bread and not just a few slices of three different loaves.
Maybe I'm just spoiled from the other hotels I've stayed in but this place was not too bad, I'd stay there again if I had to.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbear1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
1 review
4 of 5 bubbles Reviewed June 11, 2009

Great place to stay when travelling on the road or if you need to stay in Red Deer. Surprisingly clean and fair ammenities. Many choices of breakfast. Service at the front desk was very friendly. Overall a very nice stay.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Red Deer

Property: Howard Johnson Inn Red Deer
Address: 37557 Hwy 2 South | 71 Gasoline Alley East, Red Deer, Alberta T4E 1B1, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #24 of 29 Hotels in Red Deer
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Red Deer 2*
Number of rooms: 76
Official Description (provided by the hotel):
We are proud to provide the BEST VALUE in accommodations in Red Deer. Our rates are very competitive, and includes a free breakfast, free wi-fi internet access, free local calls, and Wyndham Reward points. We have recently had substantial renovations to our lobby and our rooms have also been upgraded. We strive to provide the best in Value and Service to all our guests. We would like to be your hotel of choice so give us a try - you will be pleasantly surprised. ... more   less 
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Also Known As:
Howard Johnson Inn Red Deer Alberta

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