Our first family trip was ruin by this hotel! Our first night in a hotel and it was terrible. The room was supposed to be non smoking yet there was an awful smell of smoke and burn holes in the rugs. The walls had holes where the electrical outlets were to be and wires exposed. The one outlet that appeared ok didn't even work. It was dirty! There was dust and dirt all around bottoms of furniture. Andddd the beds appeared to not be washed. There was black dog hair all through the bedding. If that wasn't bad enough when I woke after 30 minutes of sleep to find bugs in the bed the man at the front desk only said "ummm" on the phone before I hung up, packed a 1 year old, a 3 year old and all of our belongings up at 1:30 am and Went to the front desk. I asked a bunch of questions about the rooms and the cleanliness and all he could say was "umm" again. No apology or response. He did give me my money back or I hope so at least, but where was the courteosy those at front desk are supposed to show you??? It was awful. We drove next door to another hotel. And here I sit at 3:30am writing about this event because I hope no one else has to go through that.
- Official Description (provided by the hotel):
- We are proud to provide the BEST VALUE in accommodations in Red Deer. Our rates are very competitive, and includes a free breakfast, free wi-fi internet access, free local calls, and Wyndham Reward points. We have recently had substantial renovations to our lobby and our rooms have also been upgraded. We strive to provide the best in Value and Service to all our guests. We would like to be your hotel of choice so give us a try - you will be pleasantly surprised. ... more less
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- Also Known As:
- Howard Johnson Inn Red Deer Alberta