My husband and I , with one other person, made a reservation for 5pm New Years Eve. The person we spoke to earlier said at that time of evening they would have no problem accommodating us. When we arrived we were told..no way ..we are to booked up. At that time there were very few people in the restaurant and three staff members were standing there telling us they were too busy. Unfortunately I have had similar experience with poor service there before and am now just going to save those gift cards I got for Earls and use them when I go to another city. Never ever do I want to set foot in the one in Medicine Hat again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.